Key research themes
1. How do knowledge management practices influence public sector organizational performance and service delivery?
This research theme investigates the direct impact of implementing knowledge management (KM) practices on the performance of public sector organizations. It explores how knowledge sharing, reuse, leadership, organizational culture, and KM infrastructure affect efficiency, innovation, employee performance, and ultimately service delivery quality. Understanding these relationships is critical as public organizations face increasing pressure to enhance effectiveness, transparency, and accountability under constrained resources.
2. What organizational and cultural mechanisms facilitate institutionalization and effective knowledge sharing in public sector organizations?
This area explores the internal enablers and barriers influencing knowledge sharing behaviors in governmental institutions. It focuses on cultural factors (e.g., norms, psychological safety), leadership styles, incentive structures, governance models, and social dynamics such as communities of practice and informal networks. Understanding these mechanisms is vital for embedding KM processes sustainably within the bureaucratic and multi-stakeholder contexts of public service organizations.
3. How can knowledge management strategies be leveraged to enhance public sector innovation, governance, and strategic capabilities?
This theme addresses the application of KM as a strategic enabler to improve governance models, absorptive capacity, innovation, and competitive positioning within public organizations and related entities. It includes exploring knowledge governance frameworks, the integration of KM with HR and organizational strategies, and the use of organizational knowing perspectives to underpin knowledge-intensive public administration work. Such insights contribute to developing adaptive, agile, and innovative public sector entities.