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Human Resources Development In Increasing Employee Performance In (Case Study PT. Ars Indo Jaya Perkasa) Susan Rachmawati; B Bilgah; Mety Titin Herawaty; A Asep; Nurul Aisyah; Arman Syah Putra
IJISTECH (International Journal of Information System and Technology) Vol 5, No 6 (2022): April
Publisher : Sekolah Tinggi Ilmu Komputer (STIKOM) Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/ijistech.v5i6.201

The background of this research is how to find out how to develop human resources in a company that aims to improve employee performance. Therefore, this research focuses on a company that wants to improve employee performance in order to improve the company so that it grows and develops. The method given in this study is to use a literature review and use a survey tool conducted on 100 employees, in a company. Therefore, the data obtained are real data. The problem raised in this study is how to find out what variables can affect the company's performance variables. Therefore, with a trial run with a survey, it can be seen what variables affect other variables so that it can be a suggestion for improvement in the company in this research. The purpose of this study is how to determine the development of human resources in a company in order to improve employee performance at PT. ARS INDO JAYA PERKASA the results of the research are several variables with human resources can improve employee performance in a company as an asset, the company will continue to grow in the future.

The Influence of Service Quality and Price on Alfamart Consumer Loyalty with Customer Satisfaction As Mediation Variables Mety Titin Herawaty; Aprillia Aprillia; Aan Rahman; Luthfia Rohimah; Helmy Ivan Taruna; Etik Dwi Styaningrum; Dede Suleman
International Journal of Social and Management Studies Vol. 3 No. 2 (2022): April 2022
Publisher : IJOSMAS

This study aims to analyze the quality of service and price on consumer loyalty, with the variable customer satisfaction as a mediating variable. Data collected from 100 respondents of Alfamart minimarkets in Jakarta, Bogor, Depok, Tangerang and Bekasi. The distribution was carried out during December 2021, using the google form due to the pandemic conditions. The research method used is purposive sampling, namely people who shop at the Alfamart Minimarket in the last month and are willing to fill out the questionnaire that the researcher gave. The collected data were analyzed using Structural Equation Modeling with SmartPLS version 3.0 software. Hasil penelitian menunjukkan Service Quality has a positive and significant effect on Customer Satisfaction, Price has a positive and significant effect on Customer Satisfaction, Service Quality has a positive and significant effect on Customer Loyalty, Price has a no significant effect on Customer Loyalty, Customer Satisfaction has a no significant effect on Customer Loyalty, Customer satisfaction did not significantly mediate the service quality and price variables on consumer loyalty.

The Effectiveness Of Using E-Money On The Smart Transportation Payment System In The City Of Jakarta Arman Syah Putra; Mety Titin Herawaty; Nurul Aisyah
International Journal of Educational Research & Social Sciences Vol. 3 No. 1 (2022): February 2022
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v3i1.284

The background of this research is how to find out the effectiveness of the use of electronic money that is applied to the transportation system so that it can help the payment system to be more sophisticated and can help the wider community in making payments quickly in various sectors. The method used in this study is to use the literature review method and use quantitative methods, which use survey tools, with a survey, the data will be confirmed as real data, which can be useful in data processing so that you can find out the results of the data in field. The problem raised in this research is how to make payments quickly on a transportation system that is already advanced and sophisticated. With an electronic money payment system, it will be able to solve the problem of this research so that it can be seen that the payment system is more effective than the previous payment system. The purpose of this research is how to find out a variable is considered effective if it affects other variables, with a variable that is considered effective, the other variables will follow from the variables raised in this study, the variable raised in this study is electronic money, smart transportation payment system on the transportation system in Jakarta.

Sistem Informasi Pencarian Alamat Kampus UBSI Berbasis Android dengan Metode Location Based Service Cepi Cahyadi; Mety Titin Herawaty
Jurnal ICT : Information Communication & Technology Vol 18, No 1 (2019): JICT-IKMI, Juli 2019
Publisher : STMIK IKMI Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36054/jict-ikmi.v18i1.38

Searching the address of the campus of Bina Sarana Informatika University which has PSDKU, almost 29 campuses outside the main campus spread throughout Indonesia at this time can only be through official documents, brochures and on calendars made by the campus and there are also installed on the wall in the environment campus. The current address search process will be developed into a digital information system in the form of an Android-based Mobile technology. This technology is made using the android studio application and MySQL database. With the Location Based Service (LBS) and GPS technology methods, the user will be given location information and routes to the UBSI campus that is addressed easily. The purpose of planning this system is to provide convenience in the delivery of information on address searches of the campus of the University of Bina Sarana Informatika (UBSI) widely for mobile users that can be accessed via the internet. Through the development of this system, access to information can be done anytime and anywhere without having to deal directly with existing resources.

Human Resources Development In Increasing Employee Performance In (Case Study PT. Ars Indo Jaya Perkasa) Susan Rachmawati; B Bilgah; Mety Titin Herawaty; A Asep; Nurul Aisyah; Arman Syah Putra
IJISTECH (International Journal of Information System and Technology) Vol 5, No 6 (2022): April
Publisher : Sekolah Tinggi Ilmu Komputer (STIKOM) Tunas Bangsa

The background of this research is how to find out how to develop human resources in a company that aims to improve employee performance. Therefore, this research focuses on a company that wants to improve employee performance in order to improve the company so that it grows and develops. The method given in this study is to use a literature review and use a survey tool conducted on 100 employees, in a company. Therefore, the data obtained are real data. The problem raised in this study is how to find out what variables can affect the company's performance variables. Therefore, with a trial run with a survey, it can be seen what variables affect other variables so that it can be a suggestion for improvement in the company in this research. The purpose of this study is how to determine the development of human resources in a company in order to improve employee performance at PT. ARS INDO JAYA PERKASA the results of the research are several variables with human resources can improve employee performance in a company as an asset, the company will continue to grow in the future.

The Effect Of Product Quality And Promotion On Customer Purchase Decisions Of Pizza Hut Restaurant In The City Of Tangerang Selatan With Price As Intervening Variable Dede Suleman; Fendi Saputra; Sugiyah Sugiyah; Aprillia Aprillia; Andi Martias; Luthfia Rohimah; Mety Titin Herawaty; Refindo Pradikta Rulando
International Journal of Social and Management Studies Vol. 3 No. 6 (2022): December 2022
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v3i6.256

This study aims to examine and examine the effect of product quality, promotion and price on purchasing decisions by Pizza Hut customers in South Tangerang City. This research is quantitative where data is obtained by giving Likert scale questionnaires to respondents who bought Pizza Hut products in the last three months in South Tangerang City. The data collection method used purposive sampling. From the questionnaires distributed online using the google form link, of the 96 respondents who filled out, only 94 data were eligible for further processing using the SmartPLS version 3.0 software. The results showed that product quality, promotion and price had a significant effect on purchasing decisions. price is not significant as a mediating variable on the effect of product quality on purchasing decisions, while on the effect of promotion on purchasing decisions, price becomes a significant mediating variable

Analisa Pengambilan Keputusan Pemilihan Staf dan Guru Terbaik pada Sekolah SMK YP Karya Tangerang Rachmat Hidayat; Zahra; Mety Titin Herawaty; Asep Dony Suhendra
REMIK: Riset dan E-Jurnal Manajemen Informatika Komputer Vol. 7 No. 2 (2023): Volume 7 Nomor 2 April 2023
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/remik.v7i2.12184

Pegawai merupakan sumber daya yang sangat penting dalam sebuah instansi atau perusahaan. Kerana pegawai banyak berperan dalam aktivitas sebuah organisasi. Kualitas sumber daya manusia (SDM) merupakan faktor yang diperlukan untuk meningkatkan kinerja instansi. Oleh karena itu, suatu instansi perlu melakukan penilaian atas kinerja pegawainya. Tujuannya untuk memberikan penghargaan kepada para pegawai yang dianggap berprestasi. Dengan diberikannya penghargaan memacu pegawai lainnya untuk meningkatkan kinerja lebih baik. Sekolah SMK YP Karya merupakan salah satu sekolah swasta yang memiliki guru, staff dan siswa/I yang sangat banyak, serta memiliki banyak gedung. Sistem penilaian yang ada pada Staf dan Guru sekolah SMK YP karya dalam penilaian Staf dan guru terdapat kelemahan, sistem yang belum tersedia, dikarenakan belum ada sistem penilaian guru terbaik baik menggunakan aplikasi ataupun kuisioner, sehingga tidak bisa dilakukan pencarian staf dan guru terbaik. Dengan adanya analisa pengambilan keputusan menggunakan metode Analytical Hierarchy Process (AHP) menjadi solusi dalam memberikan pertimbangan alternatif dalam proses pemilihan staf dan guru terbaik. Dimana proses penelitian dengan metode AHP ada empat kriteria yaitu integritas, disiplin, komitmen, kerjasama yang menghasilkan pegawai A sebagai alternatif terpenting

Implementation of Standard Operating Procedures, Quality of Work Environment, and Employee Performance: A Quantitative Approach Slamet Heri Winarno; Lela Elvira; Mahmud Syarif; Mety Titin Herawaty
International Journal of Advance Social Sciences and Education (IJASSE) Vol. 2 No. 3 (2024): June 2024
Publisher : MultiTech Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59890/ijasse.v2i3.1934

This study investigates the impact of the implementation of Standard Operating Procedures (SOPs) and the influence of the workplace's quality on workers performance using a quantitative approach. In today's competitive business landscape, optimizing employee performance is crucial, and this research aims to identify key factors contributing to performance enhancement. A structured survey was administered to employees across various sectors, and the data were analysed using statistical methods to determine the relationships between the variables. The findings reveal a significant positive correlation between the rigorous implementation of SOPs and improved worker productivity. Furthermore, the standard of the workplace was found to play a critical role in moderating this relationship, suggesting that a supportive and well-maintained work environment enhances the effectiveness of SOPs. The study provides empirical evidence that both SOPs and work environment quality are integral to boosting employee performance. These results underscore the importance of well-defined procedures and a conducive work environment in organizational strategies aimed at improving workforce productivity. Recommendations for managers include ensuring consistent application of SOPs and investing in creating a positive work environment to foster better performance outcomes.

Analisis Kualitas Pelayanan Rusunawa Flamboyan Cengkareng Terhadap Kepuasan Penghuni Herawaty, Mety Titin; Zahra, Zahra
Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) Vol 4, No 2 (2023): Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) - DESEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jimbi.v4i2.2859

This study analyzes the quality of service provided by Rusunawa Flamboyan. Answering residents’ complaints, conducting evaluations, and developing service quality standards are the problems discussed in this study. This research is quantitative and uses the Servqual method with 50 respondents and 50 questionnaires that have been subjected to validity, reliability, and hypothesis tests. In testing using the Servqual method on residents of Rusunawa Flamboyan Cengkareng, it was found that they had an average perception of 3.72 on the five dimensions of Servqual, while the expected value was 3.36. Thus, there is a difference of 0.36, which is positive, indicating that the services in the five Servqual dimensions have met the residents’ expectations. Furthermore, improvements to facility evaluation, identification of areas of improvement, and setting clear service quality standards are points that can continue to be encouraged.

Impact of Work-Life Balance, Job Satisfaction, and Stress Levels on Employee Retention in Banking Sector Companies Titin Herawaty, Mety; Asmadi, Iwan; Rahayu, Eneng Iviq Hairo; Zahra, Zahra
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.875

This study examines the impact of work-life balance, job satisfaction, and stress levels on employee retention in the banking sector. Utilizing a sample of 300 banking employees, data were collected through structured questionnaires and analyzed using multiple regression analysis. The findings indicate that work-life balance and job satisfaction have significant positive effects on employee retention, while stress levels negatively affect retention. Work-life balance emerged as the strongest predictor of retention, followed by job satisfaction. The results highlight the importance of creating a supportive work environment to improve retention rates in the banking industry. Practical implications suggest that banking companies should focus on fostering employee well-being and reducing workplace stress to retain talent. This study contributes to the existing literature on employee retention by providing insights into the banking sector, offering managerial strategies to reduce turnover, and enhancing overall employee satisfaction.

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