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All Journal Jurnal Ekonomi Ilmu Administrasi Publik Jurnal Bisnis dan Manajemen Jurnal Manajemen Teori dan Terapan MIX : Jurnal Ilmiah Manajemen Ekonomi Bisnis Syntax Literate : Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) NUSANTARA : Jurnal Ilmu Pengetahuan Sosial ILTIZAM Journal of Sharia Economic Research Jurnal Ekonomi dan Manajemen Jurnal Mantik JURNAL EKSBIS Jurnal Ilmiah Manajemen dan Bisnis Jurnal Informatika Ekonomi Bisnis Revitalisasi : Jurnal Ilmu Manajemen Jurnal Manajemen Bisnis dan Kewirausahaan Enrichment : Journal of Management Jurnal Marketing Journal of Industrial Engineering & Management Research (JIEMAR) Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) ISTIKHLAF: Jurnal Ekonomi, Perbankan & Manajemen Syariah Mejuajua Relevance: Journal of Management and Business Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis SJEE (Scientific Journals of Economic Education) Pena Dimas: Jurnal Pengabdian Masyarakat Jurnal Informatika Ekonomi Bisnis MULTIPLE: Journal of Global and Multidisciplinary Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Jurnal Ilmiah Ekonomi dan Manajemen Jurnal Bisnis dan Komunikasi Digital Neraca Manajemen, Akuntansi, dan Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam JURNAL RUMPUN MANAJEMEN DAN EKONOMI Jurnal Ekonomi Manajemen Dan Bisnis (JEMB) JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Asian Journal of Management, Entrepreneurship and Social Science Strada Jurnal Ilmiah Kesehatan (SJIK) Ekopedia: Jurnal Ilmiah Ekonomi

Amelindha Vania

Fakultas Ekonomi Universitas Islam Negeri Maulana Malik Ibrahim Malang

Author-ID : 2427983

Religion Agriculture, Biological Sciences & Forestry Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DENGAN KEPERCAYAAN PELANGGAN SEBAGAI VARIABEL MEDIASI PADA UKM KHARISMA SEJAHTERA Putri, Kartika Anggraeni Sudiono; Vania, Amelindha; Fikriah, Nur Laili
Journal of Industrial Engineering & Management Research Vol. 1 No. 2 (2020): Agustus 2020
Publisher : AGUSPATI Research Institute

Penelitian ini bertujuan menganalisis dimensi kualitas layanan terhadap kepuasan pelanggan melalui kepercayaan pelanggan di UKM Kharisma Sejahtera Kota Malang. Ruang lingkup penelitian ini ditekankan pada pengalaman pelanggan yang membeli produk Agaric, baik Agaric Pure, Agaric Nodibet atau Agaric Tea di UKM Kharisma Sejahtera di Malang terutama yang berkaitan dengan kualitas layanan, kepercayaan dan kepuasan pelanggan. Sampel penelitian ini adalah sebesar 89 responden dan analisis yang digunakan adalah analisis jalur (path). Hasil penelitian ini diperoleh bahwa dimensi kualitas layanan yaitu Wujud Fisik (X1), Keandalan (X2), Jaminan (X3), Kecepatan (X4) dan Empati (X5) berpengaruh signifikan pada kepercayaan pelanggan (Y1) dan kepuasan pelanggan (Y2) ditunjukkan dengan nilai signifikansi tersebut kurang dari alpha 0,05 sedangkan dimensi kualitas layanan berpengaruh positif namun tidak signifikan terhadap kepuasan pelanggan melalui kepercayaan pelanggan ditunjukan dengan nilai signifikansi sebesar yaitu sebesar 0,308.

Peran Visual Merchandising dan Store Image terhadap Peningkatan Customersâ€™ Purchase Intention Amelindha Vania, Kartika Anggraeni Sudiono Putri, Ikhsan Maksum,
Jurnal Ekonomi Vol 26, No 2 (2021): July 2021
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v26i2.749

The purpose of this study is to examine the effect of visual merchandising to store image and purchase intention through the importance of visual merchandising factors such as front entrance product display, merchandising displays, store layout and organization, merchandising theme, signage/graphic, lighting and sound usage. This study also looked at the effects of store image on purchase intention. Ikea Alam Sutera Indonesia is used as a research object because in Ikea store, visual merchandising elements are designed in detail to create a unique shopping atmosphere for customers. The sample was 250 respondents drawn through non-probability sampling technique used purposive sampling with criteria of respondents had visited Ikea Alam Sutera. Data were analyzed using Structural Equation Modeling (SEM) with AMOS program version 24.0. The result shown that visual merchandising has positive influence on store image, whereby the greatest influence factors are lighting, merchandising theme and merchandising display. Nevertheless, visual merchandising did not have influence on purchase intention. Purchase intention known to be positively influenced by store image.

Peran Brand Love sebagai Mediasi Hedonic Product dan Self-Expressive Brand Terhadap Brand Loyalty Amelindha Vania; Kartika Anggraeni Sudiono Putri
Jurnal Bisnis dan Manajemen Vol 7, No 2 (2020): Jurnal Bisnis dan Manajemen Volume 7 Nomor 2 Tahun 2020
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jbm.v7i2.4696

This study aims to analyze the impact of hedonic products and self-expressive brands towards brand love and brand loyalty to Starbucks Coffee customers in Malang City. This study also analyzes the role of brand love as a mediator become an intermediary for hedonic products and self-expressive brands in influencing brand loyalty. The research object uses the Starbucks Coffee brand because Starbucks coffee is categorized as a hedonistic item and Starbucks builds a special bond with its customers. This type of research is descriptive quantitative. The research sample consisted of 125 customers of Starbucks Coffee Mall Dinoyo Malang with the sampling technique was carried out accidental sampling. Structural Equation Modelling (SEM) method using the IBM SPSS and IBM AMOS version 24.0 program is a method for analizyng data in this study. The results show that both hedonic products and self-expressive brands have a positive and significant impact on brand love. However, hedonic products and self-expressive brands do not have a direct influence on brand loyalty. Hedonic products and self-expressive brands have a significant effect on brand loyalty with the help of brand love as a mediator. Research also proves brand love has a positive and significant impact on brand loyalty.

Peran Visual Merchandising Dan Store Image Terhadap Peningkatan Customers' Purchase Intention Kartika Anggraeni Sudiono Putri; Ikhsan Maksum; Amelindha Vania
Jurnal Ekonomi Vol. 26 No. 2 (2021): July 2021
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v26i2.749

The purpose of this study is to examine the effect of visual merchandising to store image and purchase intention through the importance of visual merchandising factors such as front entrance product display, merchandising displays, store layout and organization, merchandising theme, signage/graphic, lighting and sound usage. This study also looked at the effects of store image on purchase intention. Ikea Alam Sutera Indonesia is used as a research object because, in the IKEA store, visual merchandising elements are designed in detail to create a unique shopping atmosphere for customers. The sample was 250 respondents drawn through non-probability sampling technique used purposive sampling with criteria of respondents had visited Ikea Alam Sutera. Data were analyzed using Structural Equation Modeling (SEM) with AMOS program version 24.0. The result shows that visual merchandising has positive influence on store image, whereby the greatest influence factors are lighting, merchandising theme and merchandising display. Nevertheless, visual merchandising did not have influence on purchase intention. Purchase intention known to be positively influenced by store image.

Materialism, Financial Literacy, and Online Impulsive Buying: A Study on the Post Millennial Generation in a Pandemic Period Mega Noerman Ningtyas; Amelindha Vania
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v15i1.33774

Objective: The research aims to ascertain the influence and examine the function of materialism (centrality, success, and pleasure) on impulsive online purchasing using financial literacy as a moderating factor. Design/Methods/Approach: The quantitative study uses the SEM analysis technique with the assistance of the SmartPLS 3.6 software. This research uses a purposive sampling strategy to choose 415 individuals. Sample criteria: 1) Minimum age of 17 years and maximum age of 25 years; 2) Online transaction including an impulsive buy. Google form is used to get the data. Findings: The findings indicated that materialism and impulsive online buying have a positive and substantial impact. The association between financial literacy and materialism could not be moderated. The association between financial literacy and impulsive online buying is nonexistent. However, the relationship between central, happiness, and success on materialism is significant. Originality: Materialism and financial literacy work together to impact impulsive internet purchase choices. During the pandemic, it was found that Malang's students' financial literacy did not have a significant influence on their buying habits. This suggests that disadvantaged students are nevertheless prone to impulsive internet purchases despite their materialistic outlook.

PREFERENSI PELANGGAN ONLINE SHOP INSTAGRAM BERDASARKAN E-SERVICE QUALITY DENGAN MENGGUNAKAN ANALISIS CLUSTER DAN ANALISIS CONJOINT Amelindha Vania; Sumiati Sumiati; Fatchur Rohman
MIX: JURNAL ILMIAH MANAJEMEN Vol 8, No 1 (2018): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Abstract. The study aims to determine the most preferred e-service quality attribute chosen by customers and classify customers based on their preferences andsociodemographic characteristics in Malang city. This research used quantitativeapproach with descriptive research. The research objects were 105 respondents ofinstagram online shop customers in Malang selected using quota sampling method. Theanalysis methods used were cluster and conjoint analysis. The results showed thatInstagram online shop customers in Malang were classified into 2 segments; the firstsegment (adults) was college students and employees above 20 years of age with IDR2.5 – 5 million incomes per month. Meanwhile, the second segment (teenagers) washigh school and college students under 20 years of age with less than IDR 1 million permonth revenue. Both segments prioritized fulfillment (product shipments) when theywould like to shop in instagram. The least e-service quality attribute considered bycustomer was efficiency (information efficiency).

PENGARUH KOMUNIKASI PEMASARAN DAN MANAJEMEN HUBUNGAN PELANGGAN TERHADAP NASABAH KUPEDES DALAM USAHA MENCEGAH KREDIT MACET PADA PT. BANK BRI UNIT KESAMBEN CABANG JOMBANG Brilliantama Aulia Hakim Prasetyo; Amelindha Vania
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 9, No 3 (2022): NUSANTARA : Jurnal Ilmu Pengetahuan Sosial
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v9i2.2022.921-928

Pada umumnya pengusaha dalam golongan sangat memerlukan bantuan keuangan dengan cara kredit untuk mengembangkan usahanya. Usaha yang bangkrut, turunnya minat konsumen akan produk yang ditawarkan, dan kondisi keuangan yang tidak memadai. Antusias dari masyarakat khususnya yang berada di daerah Kesamben Jombang dengan membuat jumlah debitur Kupedes meningkat, hal ini juga memungkinkan terjadinya kredit macet di waktu yang akan datang. Sehingga diperlukannya komunikasi dan pendekatan yang baik terhadap nasabah untuk meminimalisir terjadinya kredit macet. Penelitian ini untuk mengetahui pengaruh dari komunikasi dan hubungan pelanggan yang dilakukan oleh Bank BRI Unit Kesamben Jombang dalam meminimalisir terjadinya kredit macet. Penelitian menggunakan pendekatan kuantitatif, dengan menggunakan 100 sampel nasabah Kupedes aktif dengan pengumpulan data menggunakan observasi, wawancara, dan kuisioner.

Service Quality Terhadap Repurchase Intention di Mediasi Oleh Customer Satisfaction Nunuk Maf'idayu; Amelindha Vania
REVITALISASI : Jurnal Ilmu Manajemen Vol 11 No 1 (2022): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v11i1.2502

This study aims to determine the effect of service quality on repurchase intention mediated by customer satisfaction on consumers of Kopi Hashtag Dau, Malang. The type of research used is quantitative research. The research location appointed by the researcher is the consumers of Café Kopi Hashtag which is located on Jl. Raya Dermo No. 137-177, Jetak Lor, Mulyoagung, Dau, Malang. The number of samples in this study were 100 respondents. The sample of this research is Hashtag Coffee consumers aged 17 years and over who have visited Hashtag Coffee at least once. The variables used in this study consisted of independent variables, dependent variables, and intervening variables. The dependent variable is repurchase intention, the independent variable is service quality and the intervening variable is customer satisfaction. The data that has been obtained were analyzed using SmartPLS Version 3. Based on the research results obtained, it can be concluded that (1) service quality has a significant positive effect on customer satisfaction, (2) customer satisfaction has a significant positive effect on repurchase intention, (3) service quality has a positive effect significant impact on repurchase intention, (4) service quality has a significant positive effect on repurchase intention mediated by customer satisfaction.

The Influence of Brand Image and Personal Branding on The Purchase Decision of Menantea Products in the City of Malang, East Java Nur Rahmah Ningsih; Amelindha Vania
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This research was conducted to answer the question of how the influence of brand image and personal branding on the purchasing decisions of Menantea products in Malang City, East Java. This research is quantitative by using a survey method. The sampling technique is purposive sampling through questionnaires to 130 respondents for multiple linear regression analysis. Based on the research obtained linear regression equation (Y = 0.249 + 0.505 X1 + 0.294X2 + e) this shows that brand image and personal branding have a positive impact on purchasing decisions. The brand image variable has t count > t table, which is 5,366 > 1,978, then H1 is accepted. So the conclusion is that brand image partially affects purchasing decisions for Menantea products in Malang City. The personal branding variable has t count > t table, which is 3.123 > 1.978, then H2 is accepted. So the conclusion is that personal branding partially affects the decision to purchase Menantea products in Malang City. Based on this research that simultaneously brand image and personal branding have a significant influence on purchasing decisions. The calculated F value is 88.057 > F table 3.07.

Peningkatan Nilai Tambah Produk UMKM Carang Mas dari Hasil Program P2WKSS di Dusun Sobo Desa Madiredo Kabupaten Malang Amelindha Vania
Mejuajua: Jurnal Pengabdian pada Masyarakat Vol. 2 No. 1 (2022): Agustus 2022
Publisher : Yayasan Penelitian dan Inovasi Sumatera (YPIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52622/mejuajuajabdimas.v2i1.53

Wanita menjadi penggerak utama dalam UMKM. Program P2WKSS menjadi pendobrak harapan bagi Dusun Sobo Desa Madiredo dalam menghadapi perekonomian daerah. “Della Muda” menjadi contoh produk olahan komoditi lokal (wortel) bagi masyarakat sekitar dengan menghasilkan produk carang mas. Aspek pengelolaan SDM dilakukan dengan memberikan pelatihan secara konsisten pada tenaga kerja (warga sekitar yang berminat), aspek keuangan dikelola secara konvensional namun dalam aspek pemasaran telah berhasil mempromosikan dalam marketplace. Adanya berbagai program inovatif ditemukan masih sulit dilakukan dikarenakan kurangnya pemenuhan alat dan pelatihan secara berkala dalam rangka meningkatkan program P2WKSS

Co-Authors Amelia, Adinda Rizqy Anisyah, Chumairoh Nur Ardiansyah Muhammad Arifa, Ziada Elma Arliyah, Regina Sukma Arwin Yafi Rahmatullah Asadiyah, Elia Asna Ulya Rosidah Bahtiarachim, Bagas Barkhoya, Muhammad Alfin Brilliantama Aulia Hakim Prasetyo Defriza, Diaz Dwi Prasetyo, Benny Ellisa Fadia Laili Fajar Pranata Fatchur Rohman Fikriah, Nur Laili Harits Dijani Dzikhrullah Hariyono Hasyim, Muhammad Hafidz Hidayat, Syuhdan Ahmad Ikhsan Maksum Indriani, Arsita Kamila, Putri Muhtarisa Sahda Kartika Anggraeni Sudiono Putri Khoirotunnisaa, Nurul Latifah, Rahmi Yanuar Liizza Diana Manzil Li’izza Diana Manzil M Muti Udin Maya Aulia Ilma Mega Noerman Ningtyas Mei Monika Putri Muhammad Hilmi Assydqi Muhammad Roihan Mahesa Putra Nila Nailatul Magfiroh Nilam Fathia Nunuk Maf'idayu Nur Laili Fikriah Nur Rahmah Ningsih Putri, Lidya Cahyaning Rahmi Yanuar Latifah Ratna Nabila Permataningrum Romiza, Kurnia Salsabila, Kamaludin Ahmad Setiani Setiani, Setiani Sholeha, Amialia Sri Wahyuni Sumiati Sumiati Sumiati Sumiati Vanessa Devistian Kurnia Efendi Vivin Maharani Ekowati Yuly Peristiowati Yuni Kartika Wulandari Zayyi Natul Ainin

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