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Business Records

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lightbulbAbout this topic
Business records are systematic documentation of a company's financial transactions, operational activities, and other relevant information. These records serve as legal evidence, facilitate decision-making, and ensure compliance with regulatory requirements, encompassing various forms such as invoices, contracts, payroll records, and financial statements.
lightbulbAbout this topic
Business records are systematic documentation of a company's financial transactions, operational activities, and other relevant information. These records serve as legal evidence, facilitate decision-making, and ensure compliance with regulatory requirements, encompassing various forms such as invoices, contracts, payroll records, and financial statements.

Key research themes

1. How do recordkeeping practices impact the development and performance of small and medium-sized enterprises (SMEs)?

This research theme investigates the role and current state of recordkeeping among small-scale and medium-sized enterprises, focusing on how accurate and systematic records contribute to business growth, access to finance, and overall performance. It highlights barriers faced by SMEs in adopting effective recordkeeping such as lack of knowledge, technological proficiency, and formal structures, and examines the consequences of poor recordkeeping including business failure and limited access to credit.

Key finding: The study found poor recordkeeping practices widely prevalent among small-scale enterprises, attributed largely to lack of awareness and capacity. Most small business owners lacked knowledge and experience in using modern... Read more
Key finding: This empirical study highlighted that accounting records are essential for small scale businesses to attract financing and improve business performance. It found that many SSBs lack practical accounting skills and financial... Read more
Key finding: Survey results showed that SMEs with more formalized management structures and policies tend to adopt more organized records management practices. While size and industrial sector were not predictive of records management... Read more

2. What challenges and strategies are involved in managing digital and electronic business records in public and private organizations?

This theme focuses on the management of digital and electronic records, highlighting challenges posed by the transition from paper-based to electronic systems in organizational and governmental settings. It explores technological, policy, infrastructure, and competency barriers to effective digital records management, and investigates legislative and procedural frameworks that influence records integrity, access, preservation, and admissibility in legal contexts.

Key finding: The study identified that although public sector institutions in Zimbabwe have adopted ICTs, insufficient policy frameworks and limited skilled manpower have compromised the management of digital records. Challenges cited... Read more
Key finding: This mixed-methods study found that robust technological infrastructure—including hardware, software, and networks—significantly enhances effectiveness of electronic records management by improving accessibility, security,... Read more
Key finding: The paper argues that admissibility of electronic records should be assessed based on objective system integrity standards rather than subjective assessments of business practices as with paper records. The transition to... Read more
Key finding: The chapter highlights preservation challenges including environmental risks, inadequate policies, and lack of skilled personnel in both sectors. It distinguishes preservation from conservation, emphasizing preventive... Read more

3. How do legal and regulatory frameworks influence recordkeeping requirements and the use of records in organizational accountability and governance?

This theme examines the statutory and legal imperatives surrounding recordkeeping, focusing on how laws shape record creation, retention, and accessibility to reinforce organizational transparency, governance, and judicial processes. It explores the role of recordkeeping in public tendering, healthcare compliance, and historical business accountability, and investigates tensions between evidentiary rules and reform efforts, particularly with respect to hearsay and admissibility of records.

Key finding: Utilizing document analysis of Malaysian healthcare legislation, the study found that statutory provisions impose various explicit and implicit recordkeeping requirements tied to the records lifecycle. The findings... Read more
Key finding: The descriptive study of Embu County Government in Kenya established that poor records management and lack of training in recordkeeping adversely affect transparency and accountability in the public tendering process.... Read more
Key finding: This paper demonstrates how effective public records management underpins accountability, transparency, good governance, and improved service delivery in Zimbabwean government ministries. It identifies challenges including... Read more
Key finding: This legal historical analysis discusses the landmark case Hoffman v. Palmer and its impact on hearsay evidence reform. The case highlighted judicial debates surrounding admissibility of out-of-court statements, influencing... Read more

All papers in Business Records

Margarethe (Grethe) Cammermeyer was born in 1942 in Oslo, Norway. Her career as nurse in the military included distinguished service in Vietnam, work for the Veteran’s Administration, and a position as Chief Nurse of the Washington... more
Few historians, however, hold themselves out as fictionists." Jerome Frank, The Place of the Expert in a Democratic Society' True, no man can be wholly apart from his fellows. But, if each of us is a promontory, yet the promontory reaches... more
Much of the history of the American law of evidence, including its most contentious issue, hearsay, is the story of stasis and reform. The case of Hoffman v. Palmer represents one of few cases concerning hearsay known by name, and... more
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