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Digital Innovation : International Journal Of Management
Published by Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia
ISSN : 30479681     EISSN : 30479053     DOI : 10.61132
Core Subject : Science,
Decision Sciences, Operations Research & Management
Topics in this Journal relate to any aspect of management, but are not limited to the following topics: Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and Investment
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 119 Documents
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The Influence of Convenience & Trust on the Decision to Use the QRIS Payment System in Bangli District Luh Putu Nindia Sastiari; Ni Ketut Seminari
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.16

Abstract

Technological developments in payment systems that are being encouraged by the government lately involve the emergence of payment instruments known as electronic money (e-money) and virtual money (virtual money). QRIS is a QR code standard for digital payments through server-based electronic money applications, electronic wallets, or mobile banking. This study aims to determine the effect of convenience, trust on usage decisions. The sample in this study used respondents who live in Bangli and are Generation Y and Generation Z who are 17 years and over as many as 84 consumers. The data analysis technique uses Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Analysis, Determination Coefficient Test, F Test and T Test. From the research results obtained, the results of convenience have a positive and significant effect on the decision to use, trust has a positive and significant effect on the decision to use and convenience and trust have a positive and significant effect on the decision to use. Suggestions that can be given by researchers are that it is hoped that the QRIS manager will periodically make updates to QRIS, the QRIS manager provides complete information on social media or the official QRIS website so that later all the information needed by QRIS users is available and continues to add places that provide QRIS payment methods.
Analyzing the Impact of Collaborative Governance Models on Public Service Delivery Indriati Amirullah
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.20

Abstract

This research aims to analyze the impact of collaborative governance models on public service delivery. Specifically, the study will examine how stakeholder-inclusive governance approaches can influence the effectiveness, efficiency, and quality of services provided by local governments. Collaborative governance involves the engagement of various stakeholders, including government agencies, non-governmental organizations, and the private sector, in the decision-making process to improve public service outcomes. This study posits that such inclusive approaches can enhance transparency, accountability, and responsiveness in public service delivery. Employing a qualitative case study methodology, data will be collected through interviews, observations, and document analysis. The selected case studies will encompass a diverse range of collaborative governance initiatives at the local level, providing a comprehensive understanding of different contexts and practices. By examining these cases, the research aims to identify the key factors that contribute to the success or failure of collaborative governance efforts. The analysis will focus on the impact of these initiatives on institutional capacity, such as the ability of local governments to mobilize resources, coordinate actions, and implement policies effectively. Furthermore, the study will evaluate the outcomes of these collaborative efforts in terms of service quality, accessibility, and user satisfaction. The findings are anticipated to offer valuable insights into the success factors and challenges associated with implementing collaborative governance models. These insights will be crucial for policymakers and practitioners seeking to enhance the performance of local governments in delivering improved public services. Ultimately, the research aims to contribute to the broader discourse on governance and public administration by highlighting the potential benefits and limitations of collaborative approaches in the public sector.
Impact of Human Resource Management and Digital Marketing Strategies on Profitability: a Statistical Evaluation in Well-Performing Companies Steviani Batti
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.21

Abstract

This study explores the impact of product and service innovation, operational efficiency, customer satisfaction, human resource management, and digital marketing strategies on the profitability of companies. Utilizing a quantitative research methodology, data was collected through surveys and company financial reports and analyzed using statistical techniques, including linear regression analysis. The findings reveal that product and service innovation significantly enhances profitability, emphasizing the importance of continuous innovation. Operational efficiency, measured through lower operational costs, directly correlates with increased profit margins. Furthermore, a strong positive relationship exists between customer satisfaction and profitability, highlighting the importance of customer-centric strategies. Human resource management practices that promote employee satisfaction and productivity are also found to significantly impact profitability. Lastly, the adoption of digital marketing strategies is shown to boost sales volume and market reach, contributing positively to financial performance. These results suggest that companies should adopt a holistic approach to strategy development, integrating innovation, operational efficiency, customer satisfaction, human resource management, and digital marketing to enhance profitability. The study underscores the need for companies to continuously evolve and adapt to market changes to sustain competitive advantage and long-term success.
The Influence Of Targeting And Relational Marketing On Customer Purchasing Decisions Cv. Putra Mas Pratama Robin Robin; Devi Devi; Angeline Florencia
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.24

Abstract

The research conducted examined the influence of independent variables—targeting (X1) and relationship marketing (X2)—on the dependent variable, purchase decision (Y). The findings revealed that both targeting and relationship marketing individually have a positive and significant impact on customer purchase decisions at CV. Putramas Pratama Medan. Additionally, when considered together, targeting and relationship marketing significantly influence customer purchase decisions at the company. Based on these results, it is recommended that CV. Putramas Pratama should expand its target market to increase consumer responsiveness to the company's product offerings. Furthermore, the company should focus on building consumer trust by paying close attention to customer needs and feedback. This dual approach of broadening the target market and enhancing relationship marketing is expected to improve customer purchase decisions significantly.
Analysis Of The Influence Of Service Quality, Business Facilities And Consumer Satisfaction In Increasing Consumer Loyalty At Pt. Trikarya Era Sukses Medan August Halomoan Siregar; Victor Victor; Defanny Agnes Tannando
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.25

Abstract

In the era of globalization, intense competition drives companies to expand their markets, particularly in Indonesia's rapidly growing tourism sector. Batam, as a Free Trade Zone and a potential tourist destination, has experienced a significant increase in international tourists, fostering the growth of the hospitality industry. PT. Trikarya Era Sukses Medan established the Ibis Style Hotel Batam, offering facilities comparable to four-star hotels to attract consumers amid tight competition. This study analyzes the influence of service quality, business facilities, and consumer satisfaction on customer loyalty at the hotel. The population in this study consists of all guests staying at Ibis Style Hotel Batam, totaling 3,689 individuals. Accidental sampling is the technique used for sample collection, and the sample size is 110 individuals. The data collection method employs questionnaires. The study results indicate that: (1) Service quality significantly affects customer loyalty, (2) Business facilities significantly affect customer loyalty, (3) Consumer satisfaction significantly affects customer loyalty, (4) Service quality, business facilities, and consumer satisfaction collectively and significantly affect customer loyalty.
Determination Analysis Of The Influence Of Self-Efficacy And Creativity On Interest In Entrepreneurship Ferry Hidayat; August Halomoan Siregar; Alvin Wiliawan
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.26

Abstract

Indonesia is the fourth most populous country in the world, after the United States. Despite having such a large population, Indonesia has a relatively low ratio of entrepreneurs, with only 3% of its population engaged in entrepreneurship. This percentage is quite small compared to neighboring countries like Singapore and Malaysia, which have approximately 9% and 5% respectively. Given Indonesia's population of 260 million, this means there are only about 7.8 million entrepreneurs. In contrast, Singapore, with a population of 5.64 million, has already reached 500,000 entrepreneurs. according to the Central Statistics Agency (Badan Pusat Statistik, 2022), journal is telling about Analysis of the Determination of Self-Efficacy and Creativity on Interest in Entrepreneurship through Environmental Factors as Moderating Variables in STMB MULTISMART Medan Students. Which self efficacy and creativity doesn’t have correlation to the Enterpreneurship. rather, environmental factors act as a moderation in self efficacy and Creativity that has a correlation with interest in entrepreneurship.
The Effects Of Remunerations, Inspections, Work Fines On Work Discipline Study PT Kebon Agung PG Trangkil Pati District Aditya Angger Wibowo
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.30

Abstract

The purpose of this study is to investigate how PG Trangkil Pati workers' work discipline is affected by pay, inspections, and penalties. All PG Trangkil Pati employees that were chosen using the proportionate random sample method provided the data for this study. 194 employees in all, with 130 replies in the sample. A questionnaire is used to collect data. Following data collection, multiple linear regression analysis is performed with the aid of the SPSS application. According to the study's findings, which are partially supported by the 5, 886> 1, 979, employee work discipline is positively and significantly impacted by compensation. 4. 316> 1. 979 shows that inspections have a good and significant impact on employee work discipline. The 4. 688> 1. 979 shows that work penalties have a favorable and substantial influence on employee work discipline to a partly extent. The result of 46, 701> 2. 68 indicates that employee work discipline is positively and significantly impacted by compensation, inspections, and work penalties all at the same time
The influence of self-efficacy on employee performance with job satisfaction as an intervening variable at PT Wahana Andika Mandiri IT Services department Sthefanus Widodo; Tan Evan Tandiyono
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.32

Abstract

This research aims to prove and analyze the influence of self-efficacy on employee performance through job satisfaction as an intervening variable for employees of PT Wahana Andika Mandiri IT Services Department. By controlling these 3 factors, it is hoped that it can improve employee performance and improve company performance. The type of research used is quantitative research. This research uses a correlational design which aims to determine the relationship and level of relationship between two or more variables without any attempt to influence these variables so that there is no variable manipulation. The method in this research uses a quantitative method and the respondents in this research are taken from IT employees. Services are 76 employees taken from a total population of 251 employees. Data was collected through a questionnaire and then processed using SPSS 25, to determine the results of the influence of self-efficacy on employee performance with job satisfaction as an intervening variable at PT Wahana Andika Mandiri in the IT Services section. The results of this research show that the significance value is less than 0.05 (0.000<0.05) and the calculated t value is greater than the table (9.231 > 1.666). Based on these results, it is concluded that job satisfaction (Z) has a significant and positive influence on employee performance (Y). Employees who are satisfied with their jobs tend to be more motivated, committed and productive. It is concluded that this research has four hypotheses and three variables where the variable Self-efficay has a significant and positive effect on employee performance, Self-efficacy has a significant and positive effect on job satisfaction, job satisfaction has a significant and positive effect on employee performance, Self-efficacy and employee performance have Simultaneous influence on job satisfaction of PT Wahana Andika Mandiri employees in the IT Services section.
Impact Of Measurement Of Service Quality Using The Servqual Method: Case Study In Pt. Karya Mandiri Sepakat Surabaya Achmad Daengs GS; Moch. Rizaldy Rahmansyah; Rina Dewi; Diana Zuhro; Indriana Kristiawati
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.34

Abstract

The research for this thesis takes the title: "Measurement of Service Quality at PT. Karya Mandiri Sepakat Surabaya Using the SERVQUAL Method”. The aim of conducting this research is to determine the quality of service provided at PT. Karya Mandiri agrees to all customers in terms of 5 service dimensions and to determine the efforts made to improve the quality of PT service. Karya Mandiri Agreed to retain customers. The analytical tool used in this research is the SERVQUAL method. From the research results, it is known that the gaps for the Physical Facilities dimension have the smallest gap value, namely - 0.80 in the third item, namely for the question employees must look attractive and neat, for the Reliability Dimension the smallest gap value is in the fifth item. amounting to - 1.78, namely for questions, a quality office will require the data to be free from errors, for the responsiveness dimension, the smallest gap value is in the thirteenth item, amounting to - 2.52, namely for questions, employees will provide service quickly to customers, for the dimension confidence has the smallest gap value in the sixth item of - 0.56, namely for the question Employees are consistently respectful, patient and friendly towards their customers, for the empathy dimension the smallest gap value is in the twenty second item of - 0.72 namely for questions, employees understand the special needs of each customer who comes.
The Influence of Workload and Organizational Culture on Teacher Performance at Hang Tuah Belawan High School Leony Hoki; Irwadi Irwadi; Sheila Syntia
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.35

Abstract

This research identified the influence of workload and organizational culture on teacher performance at Hang Tuah Belawan High School. Workload and organizational culture are two important factors that can influence the quality of teacher performance. The research method used is a quantitative method with data collection techniques through questionnaires distributed to teachers at Hang Tuah Belawan High School. The research results show that partially workload has a negative and significant influence on teacher performance at Hang Tuah Belawan High School. On the other hand, organizational culture partially has a positive and significant influence on teacher performance at Hang Tuah Belawan High School. Furthermore, simultaneously workload and organizational culture have a significant influence on teacher performance at Hang Tuah Belawan High School. Based on the results of this research, it can be recommended that school management manage teacher workload more effectively and create and maintain a positive and supportive organizational culture. In this way, teacher performance can be improved, which will ultimately improve the quality of education at Hang Tuah Belawan High School.

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