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All Journal YUME : Journal of Management Cakrawala: Jurnal Pengabdian Masyarakat Global Jurnal Mahasiswa Manajemen dan Akuntansi Jurnal Pengabdian Masyarakat International Journal of Economics, Commerce, and Management International Journal of Economics and Management Sciences Digital Innovation : International Journal Of Management
Diana Zuhro
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Perilaku Inovatif Dalam Competitive Dynamic: Tinjauan Studi Bibliometric Rina Dewi; Diana Zuhro; Achmad Daengs GS; Wiratna Wiratna
YUME : Journal of Management Vol 5, No 3 (2022)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v5i3.3411

Abstract

Abstrak Penelitian ini bertujuan untuk menggali pemahaman berkaitan dengan studi pada bidang perilaku inovatif dalam rangka melakukan tindakan kompetitif dalam pasar yang semakin ketat persaingannya. Desain penelitian menggunakan sumber data Scopus, metode yang digunakan analisa Bibliometric dan menggunakan software Vos Viewer untuk menggambarkan semua penelitian yang pernah dilakukan sepanjang tahun 1988 – 2020 diperoleh 71 dokumen berbetuk artikel yang relevan dalam penelitian ini. Temuan penelitian adalah produktifitas penelitian, peta tema penelitian yang terdiri dari tujuh kluster dan konsep dan konteks perilaku inovatif dalam level individu, tim dan organisasi serta dinamika persaingan dalam level individu, bisnis dan perusahaan. Implikasi penelitian ini diharapkan mampu memberikan kontribusi bagi pengembangan ilmu pengetahuan khususnya di bidang perilaku inovatif dan dinamika persaingan dan umumnya pada bidang manajemen strategis. Kata Kunci: Perilaku Inovatif, Competitive Dynamic, Bibliometric, Peta Tema Penelitian.AbstractThis study aims to explore understanding related to studies in the field of innovative behavior in order to take competitive action in an increasingly competitive market. The research design used the Scopus data source, the method used was Bibliometric analysis and used the Vos Viewer software to describe all research that had been carried out during the years 1988 - 2020, obtained 71 documents in the form of relevant articles in this study. The research findings are research productivity, the research theme map consisting of seven clusters and the concept and context of innovative behavior at the individual, team and organizational levels as well as the dynamics of competition at the individual, business and company levels. The implication of this research is expected to be able to contribute to the development of science, especially in the field of innovative behavior and competitive dynamic and generally in the field of strategic management. Keywords: Innovative Behavior, Competitive Dynamic, Bibliometric, Research Theme Map.  
Dampak Citra Merek, Iklan, dan Kualitas Produk Terhadap Minat Beli Konsumen Pada Produk Kopi Kapal Api di Surabaya Alfiah Nofiana; Aridha Prassetya; Harsono Teguh; Diana Zuhro; Sutini Sutini
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2353

Abstract

Producers of packaged instant coffee have to compete fiercely to get consumers' attention, because the many types of packaged instant coffee on offer make consumers increasingly free to make their choices. Kapal Api Coffee producers need to evaluate marketing policies in the form of brand image, advertising and product quality and their influence on consumer demand to buy, so that they are expected to be able to innovate to increase their sales. This research aims to find out whether there is an influence on brand image, advertising and product quality on consumer buying interest in Kapal Api Coffee products in Surabaya. This research approach uses quantitative research. The data used are respondents' answers from distributing questionnaires. Data analysis techniques use multiple linear regression analysis, F test, and t test. Based on the research results, it is known that brand image, advertising and product quality simultaneously influence consumer buying interest in Kapal Api Coffee products, because the F test results show the calculated F value is greater than F table, namely 34.040 > 2.699. Brand image partially influences consumer buying interest in Kapal Api Coffee products, this is proven by the t test which shows the calculated t value is greater than the t table, namely 4.569 > 1.985. Advertising partially influences consumer buying interest in Kapal Api Coffee products, this is proven by the t test which shows the calculated t value is greater than the t table, namely 2.190 > 1.985. Product quality partially influences consumer buying interest in Kapal Api Coffee products, this is proven by the t test which shows the calculated t value is greater than the t table, namely 3.531 > 1.985. Based on the research results, it is also known that brand image (X1) has a dominant influence on purchasing interest. This is proven by the t test where the calculated t value of brand image (X1) is greater than the calculated t value of the advertising variables (X2) and product quality (X3), namely 4.569.
Mengukur Citra Carrefour BG Junction Surabaya Erida Nursiana; Aridha Prassetya; Harsono Teguh; Diana Zuhro; Sutini Sutini
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2363

Abstract

A retail business is a business selling products and services that have been added to meet the needs of individuals, families or other end users. Retail business in Indonesia is divided into 2 groups, namely traditional retail and modern retail. Modern retail is basically a development of traditional retail. Retail business does not always have to be done in a shop, but can also be done via telephone or internet, also called retail or non-shop retail. The characteristics of a traditional retail business are simple, the place is not too large, the goods sold are not too many type, the management or management system is still simple, does not offer shopping convenience and there is still a process of haggling over prices with traders, and the products sold are not displayed openly, so customers do not know whether the retailer has the goods they are looking for or not. Meanwhile, modern retail businesses On the contrary, it offers a spacious place, there are many types of goods sold, the management system is well managed, offers shopping convenience, the selling price is fixed (fixed price), so there is no bargaining process and there is a self-service or self-service system, as well as displays products on open shelves, so customers can see, choose, and even try products first before deciding to buy. Of all the retail companies, there is one large company that also dominates the retail business currently, namely Carrefour. Carrefour is an international supermarket group, headquartered in France. Carrefour is the second largest retail group after Wal-Mart. The first Carrefour store opened on June 3, 1957, in Annecy near an intersection
Analysis Of Customer Satisfaction On The Marketing Mix Of Halo Telkomsel Wonosobo, Central Java Enny Istanti; Mahjudin Mahjudin; Rina Dewi; Diana Zuhro; Sutini Sutini; Achmad Daengs GS
International Journal of Economics, Commerce, and Management Vol. 1 No. 3 (2024): July: International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v1i3.120

Abstract

This research aims to examine what factors influence the level of customer loyalty of GeraiHALO Telkomsel Wonosobo, Central Java. The population in this study are customers who have subscribed or are currently subscribing to Telkomsel Kartu HALO, simPATI and AS product services, having subscribed for at least six months. Determining the sample in this research used the probability sampling method. This analysis uses the Importance Performance Analysis (IPA) method which is used to determine the level of importance and perception (expectations) of the Marketing Mix towards customer satisfaction implemented by the company. The results of the IPA analysis show that the dominant factors influencing customer loyalty are product quality, price, distribution variables. and promotion variables in this research are quite good in explaining customer perceptions. The author's advice to companies is that companies create products that are superior in quality, and always maintain product quality, namely by always innovating products that are tailored to customer desires for the product. Apart from that, companies must always pay attention to customer complaints by minimizing customer complaints.
The Impact Of Leadership Style and Work Environment On Employee Performance: Case Study At PT. Warna Warni Investama Surabaya Achmad Daengs Gs; Enny Istanti; Rina Dewi; Diana Zuhro; Indriana Kritiawati
International Journal of Economics, Commerce, and Management Vol. 1 No. 3 (2024): July: International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v1i3.121

Abstract

The purpose of this research is to determine: (1) The partial influence of leadership style and work environment on employee performance at PT. Color Warni Investama with an Fcount value of 57.061 in Sig. (P) = 0.000. or Fcount > Ftable (57.061 > 3.14); (2) To determine the influence of leadership style and work environment simultaneously on employee performance at PT. Colorful Investama; (3) The leadership style variable is the dominant variable that influences employee performance. The sample used in this research was 65 people. In this research, data analysis uses multiple linear regression statistics with the help of the SPSS program. The results of the research show that: (1) leadership style and work environment variables simultaneously have a significant effect on employee performance, (2) leadership style and work environment variables partially have a significant effect on employee performance, (2) leadership style variables have a significant effect on employee performance with a tcount value of 6.346 in Sig. (P) = 0.001 or tcount > ttable (6.3469>1.998); (3) that work environment variables have a significant effect on employee performance; (4) The leadership style variable is the dominant variable that influences employee performance. This can be seen from the standard leadership style beta coefficient of 0.551 > the work environment beta coefficient of 0.374.
Application Of Balanced Scorecard As A Benchmark For Performance Assessment In Service Companies: Case Study At PT. Mitra Intertrans Forwarding Surabaya Branch Diana Zuhro
International Journal of Economics and Management Sciences Vol. 1 No. 4 (2024): November : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v1i4.216

Abstract

This research aims to analyze the internal and external environment of PT MIF Surabaya, namely to find out what factors are the strengths and weaknesses of the company as well as knowing the opportunities and threats faced by the company and formulating the best and most suitable marketing strategy for PT MIF Surabaya by taking into account internal factors (strengths and weaknesses) and external factors (threats and opportunities) to face business competition in the field of Domestic Forwarding and Logistics. One of PT Meratus Line's strategies in developing market penetration in Indonesia is through the formation of PT MIF which was determined by the Decree of the Minister of Justice of the Republic of Indonesia No.C2.734.HT.01.01 – 1991 dated March 6 1991, and published in Supplement to the State Gazette of the Republic of Indonesia No. 26 dated March 3 1992. During this period, it caused quite a lot of concern for other Forwarding Companies which had become Meratus Line customers. With commitment and proof from the Meratus Group that MIF is not permitted to compete for customers from Forwarding Companies that use Meratus Line services, PT MIF has succeeded in becoming "sales" or an extension of Meratus Line in bringing closer the relationship between Meratus Line and end customers. With the support of PT Meratus Line as a holding company engaged in inter-island shipping and has experience since 1957, PT MIF concentrates its business on shipping cargo expeditions. PT MIF Surabaya's strengths are intensive Research and Development, marketing growth, Brand Image, consumer satisfaction and market share as well as large and well-trained human resources
Impact Of Measurement Of Service Quality Using The Servqual Method: Case Study In Pt. Karya Mandiri Sepakat Surabaya Achmad Daengs GS; Moch. Rizaldy Rahmansyah; Rina Dewi; Diana Zuhro; Indriana Kristiawati
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.34

Abstract

The research for this thesis takes the title: "Measurement of Service Quality at PT. Karya Mandiri Sepakat Surabaya Using the SERVQUAL Method”. The aim of conducting this research is to determine the quality of service provided at PT. Karya Mandiri agrees to all customers in terms of 5 service dimensions and to determine the efforts made to improve the quality of PT service. Karya Mandiri Agreed to retain customers. The analytical tool used in this research is the SERVQUAL method. From the research results, it is known that the gaps for the Physical Facilities dimension have the smallest gap value, namely - 0.80 in the third item, namely for the question employees must look attractive and neat, for the Reliability Dimension the smallest gap value is in the fifth item. amounting to - 1.78, namely for questions, a quality office will require the data to be free from errors, for the responsiveness dimension, the smallest gap value is in the thirteenth item, amounting to - 2.52, namely for questions, employees will provide service quickly to customers, for the dimension confidence has the smallest gap value in the sixth item of - 0.56, namely for the question Employees are consistently respectful, patient and friendly towards their customers, for the empathy dimension the smallest gap value is in the twenty second item of - 0.72 namely for questions, employees understand the special needs of each customer who comes.
Service Design Performance Based On Consumer Preferences : Case Study In Nav Karaoke Family Biliton In Surabaya City Enny Istanti; Achmad Daengs GS; Rina Dewi; Diana Zuhro; Sutini Sutini; Moch. Rizaldy Rahmansyah
International Journal of Economics and Management Sciences Vol. 1 No. 3 (2024): August : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v1i3.131

Abstract

In order to have strong competitiveness in an environment that continues to move dynamically, a business entity such as NAV Karaoke needs to think about a superior service package that has high competitiveness and is a favorite service that consumers want. In creating a NAV karaoke service or product package, it is necessary to think about a design that truly reflects the consumer's desires for karaoke entertainment products. Starting from the need to create a karaoke service design sourced from consumers, the researcher intends to empirically study what product or service items are like regarding the quality of service provided by PT. NAV Karaoke Family Biliton Surabaya, from this research it is hoped that it will be possible to find out how the public perceives existing services and how to improve them. Consumer preferences can literally be interpreted as the behavior shown by consumers in searching for, selecting, buying, using, evaluating the quality of business products and services that can satisfy their needs (based on a value system / experience / customer value). Consumer preferences for the attributes of a product are the level of suitability of the attributes of the product or service with consumer needs. The main factor necessary to know and understand value is to be truly aware of the needs of individual consumers and the market segments in which they are concerned. Service design is the value contained in a service and in the form of a service appearance that is distinctive and attractive and differentiates it from competing services, where service design can produce its own allure that attracts consumers' buying interest.
Sistem Informasi Akuntansi Pembelian Pada PT. Antakesuma Inti Raharja Di Surabaya: Laporan Kegiatan Kuliah Kerja Lapangan Aulia Isnaini Hasanah; Sutini Sutini; Heri Toni; Diana Zuhro; Tjandra Wasesa; Wiratna Wiratna
Cakrawala: Jurnal Pengabdian Masyarakat Global Vol. 2 No. 4 (2023): Cakrawala: Jurnal Pengabdian Masyarakat Global
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/cakrawala.v2i4.1706

Abstract

In the era of globalization like today, accounting information is a very valuable resource for a company. Information is needed to overcome competition in the business world. Important information needed is information that is strategic in nature, meaning information related to the long-term life of the company that is used as logical decision making and leads to the desired action. This situation requires the company to be more active and productive in running its business. Therefore, good and organized internal control is needed. One important factor that must be considered by companies is the purchase accounting information system. According to Mulyadi (2016: 3) the accounting system is an organization of forms, records and reports that are coordinated in such a way as to provide financial information needed by management in management. Accounting information systems have a very important role in companies to be competitive. Accounting information systems can assist managers in providing information and support in decision making and other policies.
Penerapan Sistem Akuntansi Penerimaan Kas Pada Badan Amil Zakat Nasional Provinsi Jawa Timur (Laporan Kegiatan Kuliah Kerja Lapangan) Putri Puspita Sari; Tjandra Wasesa; Heri Toni; Sutini Sutini; Diana Zuhro
Cakrawala: Jurnal Pengabdian Masyarakat Global Vol. 2 No. 4 (2023): Cakrawala: Jurnal Pengabdian Masyarakat Global
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/cakrawala.v2i4.1708

Abstract

The amil zakat agency in preparing financial statements must be guided by the Statement of Accounting Standards (PSAK) 109 concerning the accounting of Zakat, Infaq, and Alms (ZIS) which was ratified on April 2010 and became effective on January 1, 2012. PSAK 109 regulates the recognition, measurement, presentation and disclosure of Zakat, Infaq, and Alms (ZIS) transactions. One of the discussions in PSAK 109 Today's technological progress is accelerating, requiring various groups to continue to make changes, especially in meeting information needs. Get it fast and akura. Fast and accurate information will help in planning, control and decision making. One of the needs of information management is financial information that is actually packaged practically with the help of computers. In today's era, computers are tools that can support the progress of the company. Computers can help solve problems in management, computing, data security, system creation, and decision making, and nowadays computers are increasingly used by all kinds of companies, not only big ones but also small ones are starting to use them. Many companies use computers to process company accounting data. "The use of computers in accounting offers enormous benefits in terms of data preparation, master data entry, and financial reporting transactions" (Yuswanto, Leo Sanjaya Hanafi, 2013: 258), so computers are an important tool for creating systems. Cash on the balance sheet is the most important activity because almost every transaction made by the authority or involving a company or with an outside party affects cash According to Martini (2012; 180)
Co-Authors Ahmad Daengs GS Alfiah Nofiana Aridha Prassetya Aulia Isnaini Hasanah Bambang Karnain Enny Istanti Erida Nursiana Erni Hariyanie Giri Harto Prasojo GS , Achmad Daengs Harsono Teguh Heri Toni I Gede Wiyasa Indriana Kritiawati Kristiawati, Indriana Mahira Nur Alfiani Mahjudin Mahjudin Mahrusul Faizin Maria Christina R Miftaqul Sandrina Wardani Moch Indrawan Moch. Falcha Omar Ali Moch. Rizaldy Rahmansyah Putri Puspita sari Rahma Fatimah Santoso Ratih Dwitama Wardani Retno Susanti Ria Galuh Yuli Pratiwi Rina Dewi Rina Dewi Risda Vera Fitria Sugiharto Sugiharto Sutini Sutini Tjandra Wasesa Widodo Widodo Wiratna Wiratna Zainul Arifudin