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All Journal El-Qish: Journal of Islamic Economics Jurnal Pengabdian Kepada Masyarakat Al-Amin
Farid Al Rizky
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Religion Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media

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The Effect of Service Quality and Price Factors on Customer Satisfaction of Tsamie Noodle Bar in Indonesia: an Islamic Perspective Ane Khoerunisya; Farid Al Rizky; Siti Nurhasanah; Tomy Saladin Aziz; Abdul Aziz
El-Qish: Journal of Islamic Economics Vol. 3 No. 2 (2023): El-Qish: Journal of Islamic Economics
Publisher : LPPM Universitas Terbuka

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Abstract

This research has high significance in the context of business and customer service. By analyzing the effect of service quality and price on customer satisfaction at Tsamie Noodle Bar, this study provides business owners and restaurant managers with valuable insights into the factors that influence customer satisfaction. With a better understanding of how service quality and price can affect customer perceptions and satisfaction, business owners can take appropriate steps to improve the customer experience and strengthen their customer base. In addition, this research also has relevance to the principles of Islamic economics, where providing satisfaction to consumers is an integral part of a trader's responsibility. This research problem focuses on the effect of service quality and price on customer satisfaction at Tsamie Noodle Bar. For this reason, this study uses a survey method with a quantitative approach to 100 respondents using probability sampling techniques. Data collection techniques through questionnaires and documentation with multiple linear regression analysis using SPSS software version 22. The research findings show that service quality and price have a positive and significant influence on customer satisfaction at Tsamie Noodle Bar. This means that the better the quality of service provided to consumers and the fairer the price offered, the more satisfied consumers will be.
Pengabdian Mahasiswa untuk Meningkatkan Kesadaran Perilaku Hidup Bersih dan Sehat di Kalangan Santri Pondok Pesantren Darul Aman Tegal Fatmawati; Muslehudin; Nursyawani; Jamilatul Hasanah; Baiq Nasipah; Ahmad Zulfakar Ali; Auni Islihatin Diniati; Farid Al Rizky; Fatahilah; Hadawiyah; Haerani; Hulwa Rizki Maulidianti; Khansa Ummu Syahidna; Muhammad Azhar; Nadia Rizki
Jurnal Pengabdian Kepada Masyarakat Al-Amin Vol. 2 No. 1 (2024): January 2024
Publisher : STAI Al-Amin Gersik Kediri Lombok Barat-NTB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54723/jpa.v2i1.148

Abstract

Clean and healthy living behaviour is very important to be applied to daily life in boarding schools, this is shown so that each student can adapt and increase everyone's immune system. Based on this awareness, we, the participants of KKN Pondok Pesantren Darul Aman, invite the students to do sports and cleaning activities. The purpose of this service is to provide an understanding to the students that the importance of maintaining health and cleanliness to foster a sense of care for themselves and the environment. Through this service we succeeded in increasing the awareness of the students about clean and healthy living behaviour, and we also succeeded in increasing the awareness of the students to maintain environmental cleanliness in the boarding school
Co-Authors Abdul Aziz Ahmad Zulfakar Ali Ane Khoerunisya Auni Islihatin Diniati Baiq Nasipah Fatahilah Fatmawati Fatmawati Hadawiyah Haerani Hulwa Rizki Maulidianti Jamilatul Hasanah Khansa Ummu Syahidna Muhammad Azhar Muslehudin Nadia Rizki Nursyawani Siti Nurhasanah Tomy Saladin Aziz