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All Journal Conference In Business, Accounting And Management (Cbam) 2012 Journal The Winners Jurnal Riset Ekonomi & Bisnis JAM : Jurnal Aplikasi Manajemen Binus Business Review SEEIJ (Social Economics and Ecology International Journal) International Journal of Supply Chain Management Altasia : Jurnal Pariwisata Indonesia Emerging Markets : Business and Management Studies Journal Jurnal Administrasi dan Kesekretarisan International Journal of Organizational Business Excellence (IJOBEX) Jurnal Minfo Polgan (JMP) The South East Asian Journal of Management
Nugroho J. Setiadi
BINA NUSANTARA UNIVERSITY
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Social Sciences Transportation Other

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Perilaku Kreatif Pekerja Call Center: Peran Komunikasi dan Dukungan Training Center Setiadi, Nugroho J.
Binus Business Review Vol 4, No 2 (2013): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v4i2.1378

Abstract

Call center business in Indonesia is growing rapidly worldwide. This condition has had repercussions for a growing number of call center workers needed. They are forced to be more creative in performing their duties. This study aims to determine the role of communication and training center in supporting the creative performance of workers in call centers. The survey was conducted by distributing questionnaires to 100 respondents (employees) of the 3 major companies in the field of telecommunication services in Indonesia. Regression analysis was used to analyze the data to examine the role of communication and training support center on creative performance. The results indicated that communication and training support center significantly influence the creative behavior in call center workers. Communication quality shown in the telecommunication service provider companies, such as the media quality, simplicity of information, dissemination of information, loads of information, and accuracy of messages, has shown good quality. In addition, the training program has shown its support for call center workers in the form of program effectiveness through research and data collection, determining the materials, training methods, choosing a coach, preparing facilities, selecting and implementing the program.
Implementation of the Indonesian Banking Architecture as a Blueprint of the Direction And Order of the National Banking System: Empirical Study of Indonesian Commercial Banking Puspitasari, Devy M.; Setiadi, Nugroho J.; Rizkiyanti, Nurrina
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 16, No 1 (2015): The Winners Vol. 16 No. 1 2015
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v16i1.1538

Abstract

This study aims to examine the influence of Capital Adequacy Ratio (CAR), earning assets, and liquidity against Return on Asset (ROA) in the conventional bank which has the biggest asset listed in Indonesian Stock Exchange (IDX) during the period of 2006 to 2010. This research used time series data from Bank Indonesia’s report and financial reports annually published by banking firms listed in IDX. After passing the purposive sampling, there were 27 conventional banks listed in IDX as sample in this study. By using multiple regression analysis (F-test), results showed that CAR, Non Performing Loan (NPL), and Non Performing Loan (NPL) collectively have significant influence on ROA. However, by using individual analysis (t-test), NPL has a negative and significant influence on ROA, while CAR and LDR have no significant influence on ROA.
The Business Strategy Analysis of a Forwarding Company in Indonesia Inderadi, Regina; Adiannisa, Larasati; Setiadi, Nugroho J.
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 19, No 1 (2018): The Winners Vol. 19 No. 1 2018
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v19i1.4584

Abstract

The aims of this research were to identify key internal and external success factors within the forwarding industry and the organization, and to analyze competitive positioning of a forwarding business in Indonesia in order to obtain its optimal business strategy. Research method applied was qualitative approachusing case study. Respondents consist of 20 managers at Jakarta. Data collection was conducted in October 2017 at Jakarta using questionnaire distribution. The first stage of data analysis mapped company's strengths and weaknesses into Internal Factor Evaluation (IFE) matrix, mapped market opportunities and threats into External Factor Evaluation (EFE) matrix, and mapped competition into Competitive Profile Matrix (CPM) with the application of Expert Choice Software. The results of the external and internal audit were used to generate alternative strategies by applying a Business Competitive Position Matrix, Grand Matrix Strategy, and BCG Matrix. Three alternative strategies were selected from matrices conducted prior to Quantitative Strategic Planning Matrix (QSPM), namely adding the new sub-business unit to serve delivery service for small-sized goods (product development), conduct IT innovation to open opportunities in entering E-Commerce business (market development), and liquidation. The outcome is a product development strategy, which is indicating that the best strategic decision for the future sustainability in the business competition is to add new sub-business unit in small-sized goods delivery.
Creativity-Relevant Personal Characteristics among Indonesia Creative Workers Setiadi, Nugroho J.; Aryanto, Rudy
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 15, No 2 (2014): The Winners Vol. 15 No. 2 2014
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v15i2.627

Abstract

The study aims to identify Creativity-relevant Personal Characteristics among creative workers in Indonesia’s creative industry. Identification of the constituent elements of the nature of the changes needs to be measured. Researchers have advocated replacing creativity-relevant personal characteristics based on the five-factor model to investigate how individual differences stimulate creativity. This study presents data supporting reliability (internal consistency) and validity (criterion and construct) of the instrument. Validity of the instrument is based on the content validity involving art and design experts. The 220 creative workers from several creative industry firms in Indonesia participated as samples in this research. Results of a factor analysis indicated a five factor solution of creative characteristics and behavior. Discussion of findings and the most important ways in which individuals differ in their enduring emotional, interpersonal, experiential, attitudinal, and motivational styles for stimulating creativity are presented.
Overtourism Sebagai Keniscayaan Dalam Pengelolaan Pariwisata di Indonesia Sutanto, Harry; Setiadi, Nugroho J
Jurnal Pariwisata Indonesia Vol 2 No 2 (2020): Jurnal ALTASIA (Edisi Khusus) - Acceptance
Publisher : Program Studi Pariwisata - Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (17.293 KB)

Abstract

Peran industri pariwisata dalam mendukung perekonomian dan kemajuan bangsa, semakin meningkat dari waktu ke waktu, khususnya karena industri pariwisata dinilai sebagai sarana promosi efektif atas destinasi wisata tertentu dan negara pada umumnya, serta tanpa harus mengeksploitasi sumberdaya alam secara berlebihan.  Tetapi fenomena overtourism, yang walaupun masih dalam tahapan awal dari suatu penyesuaian kebijakan publik, berpotensi menurunkan apresiasi warga lokal maupun masyarakat luas akan peran penting pariwisata.  Untuk mengantisipasi dan mencegah fenomena overtourism tersebut, selain perubahan dan perbaikan perilaku maupun kebijakan pariwisata secara nasional, diperlukan perhitungan secara saksama atas daya dukung wisata di destinasi wisata tertentu.
Moderating Impact of Internal communication on the relationship between Job stress and Intention to Leave: An emperical study on front office public sectors Putra, Okta P Bayu; Setiadi, Nugroho J; Kurniawan, Yohanes Jhony
Jurnal Administrasi dan Kesekretarisan Vol 3, No 2 (2018): Jurnal Administrasi dan Kesekretarisan
Publisher : STIKS Tarakanita

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (425.061 KB) | DOI: 10.36914/jak.v3i2.149

Abstract

The purpose of this study was to determine the moderating impact of internal communication on the relationship between work stress and employee intention to leave the company. The framework proposed in this study was to study the impact of occupational stress factors on employee intentions to leave work, especially for front-line employees at several public sector companies. Data were collected from 125 front office employees. Data on internal communications, and how they affect the relationship between work stress and their intentions of leaving the job, are collected using a questionnaire. Descriptive statistics were reported, followed by factor analysis, reliability analysis, Pearson correlation and hypothesis testing using hierarchical multiple regression. These findings can be used by companies or company management to take the necessary approaches to reduce high turnover rates in their companies.
Understanding Creative Behavior Among Indonesian Radio Station Managers: A Conceptual Framework J. Setiadi, Nugroho
Jurnal Riset Ekonomi dan Bisnis Vol 9, No 2 (2009): Jurnal Riset Ekonomi & Bisnis
Publisher : Veteran National Development University of East Java

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.1234/jrebis.v9i2.34

Abstract

The main purpose of the article is to increase understanding in some personal characteristics affecting creative performance among Indonesian radio station managers’ leadership context. Organizational researchers and managers alike have long held the view that individual creativity is critical for organizational success. The first element of improvement creativity, that is, the ‘person’, is obvious. New ideas are not generated or implemented by organizations or technology, but come into being through efforts of dedicated people. Thus, it is important to understand people’s personality, motivations, skills, level of experiences, and psychological preferences. A number of propositions for future research in relational of individual creativity model are also suggested.Keywords: Creativity, Personal Characteristics, Motivation
Innovative Logistics Service Capability: Its Impact on Competitiveness and Performance Sudrajat, Darjat -; Budiastuti, Dyah; Kuncoro, Engkos Achmad; Setiadi, Nugroho Juli
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.4044

Abstract

Nowadays, Nowadays, Indonesian Logistics Service Providers (LSP) need to improve their performance to enable them competing with foreign logistics service providers with particular reference to cope with the ASEAN Economic Community (AEC). The main purpose of this research is to investigate the impact of innovative logistics service capability (INOV) on LSP’s performance (PERFORM) and competitiveness (COMP). The research model was developed based on previous theories and researches. This research constituted a causal research. It used questioners in collecting data from respondents by applying probability sampling with sample size consist of 280 logistics service providers (LSP) in Jakarta (Jabodetabek Region). The model was examined through structural equation modeling (LISREL). In the research was also conducted investigation about role of LSP’s competitiveness (COMP) in mediating the effect of innovative logistics service capability (INOV) on firm performance (PERFORM). 
The Determinants for Shopping Cart Abandonment Yusuf, Leonardi Levino; Tamara, Dewi; Setiadi, Nugroho J.
Emerging Markets : Business and Management Studies Journal Vol. 8 No. 2 (2021)
Publisher : Directorate of Academic Research and Community Services

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33555/embm.v8i2.178

Abstract

Purpose – The purpose of this paper is to analyze the determinant that leads to shopping cart abandonment. In this research determinant that writer use are perceived cost (PC), complicated checkout (CC), Entertainment Motivation (EM), Emotional Ambivalence (EA), Information Overload over the Product (IA). Design/methodology/approach – A quantitative study was conducted, using a sample of 117 respondent consist of men and women who have ever done shopping cart abandonement. The hypotheses were tested by applying the Smart-PLS 3.2 software. Findings – The findings Perceived Cost (PC) has a positive and insignificant effect on shopping cart abandonment, Complicated Checkout (CC) has a positive and insignificant effect on shopping cart abandonment, Entertainment Motivation (EM) has a positive and significant effect on shopping cart abandonment, Emotional ambivalence (EA) has a positive and insignificant effect on shopping cart abandonment, meanwhile Information Overload (IO) has a positive and insignificant effect on shopping cart abandonment. From all the variable tested that has the most significant influence on shopping cart abandonment comes from Entertainment Motivation (EM).
Bisnis Makanan Dan Minuman Masih Memikat: Analisis Harga Saham Industri Food And Beverages Di Bursa Efek Indonesia Nugroho J. Setiadi; Nadya Novianti Cahyaningsih; Dewi Tresna Lestari
Conference In Business, Accounting, And Management (CBAM) Vol 1, No 3 (2012): Conference In Business, Accounting And Management (Cbam) 2012
Publisher : Conference In Business, Accounting, And Management (CBAM)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengungkapkan fakta empiris perkembangan harga saham untuk industri food and beverage di Bursa Efek Indonesia. Metode yang digunakan berdasarkan analisis fundamental untuk menganalisis secara empiris data keuangan yang terfokus pada aspek profitabilitas dari 16 perusahaan food and beverage yang terdaftar di Bursa Efek Indonesia. Hasil temuan empiris memperlihatkan bahwa secara parsial return on investment (ROI) justru berpengaruh negatif terhadap harga saham. Sedangkan earning per share (EPS) berpengaruh positif secara signifikan terhadap harga saham, namun price earning ratio (PER) tidak berpengaruh secara signifikan terhadap harga saham. Secara simultan, ketiga factor tersebut berkontribusi sebesar 87,5% terhadap naik-turunnya perkembangan harga saham. Hal yang menarik dari kajian ini adalah ketika krisis keuangan yang membelit seluruh dunia, industri food and beverage di Indonesia masih tetap tumbuh perkasa, bahkan diprediksi menjadi industri yang paling menjanjikan.Kata kunci : ROI, EPS, PER, Harga saham, Bisnis makanan dan minuman
Co-Authors Aafaqi, Rehana Abdul Aziz Abdulah Adiannisa, Larasati Adiyanti, Siska Ayudia Agung Hari Sasongko Alam, Doni P. Ali, Anees Janee Anees Janee Ali Azwani, Arina Dewi Tresna Lestari DWI SURYANTO Dyah Budiastuti Engkos Achmad Kuncoro, Engkos Achmad Febriansyah, Erwin Harry Sutanto Hendry Hartono Jamhari Jamhari Kurniawan, Yohanes Jhony L. Gaol, Teddy Rianto Meiryani Meiryani Nadya Novianti Cahyaningsih Puspitasari, Devy M. Puspitasari, Devy M. Putra, Okta P Bayu Regina Inderadi, Regina Rehana Aafaqi Rizkiyanti, Nurrina Rudy Aryanto, Rudy Sasmoko Sasmoko Sudrajat, Darjat - Sutanto, Harry Teguh Prasandy, Teguh Wella Luhur Yusuf, Leonardi Levino