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All Journal Jurnal Manajemen dan Organisasi Abdi Dosen : Jurnal Pengabdian Pada Masyarakat
Setio Pramono
Universitas Ibn Khaldun
Religion Humanities Economics, Econometrics & Finance Education Public Health Social Sciences

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Kepuasan dan Loyalitas Siswa dan Orang Tua Terhadap Penggunaan Layanan Online Berdasarkan Kualitas Pelayanan dan Kualitas Tampilan Laman (Web) di SMK Negeri 1 Kota Bogor Setio Pramono; Ma'mun Sarma; Jono M Munandar
Jurnal Manajemen dan Organisasi Vol. 8 No. 1 (2017): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (650.703 KB) | DOI: 10.29244/jmo.v8i1.18600

Abstract

Proses pembelajaran pada pendidikan menengah dan kejuruan di SMK Negeri 1 Kota Bogor telah memanfaatkan keberadaan website sekolah yang bertujuan untuk meningkatkan efisiensi dan efektivitas pembelajaran. Tujuan penelitian ini adalah menganalisis dan menjelaskan pengaruh kualitas pelayanan, kualitas produk (tampilan laman) terhadap kepuasan dan loyalitas siswa dan orang tua. Sampel dalam penelitian ini sejumlah 290 orang siswa dan 290 orang tua siswa SMK Negeri 1 Kota Bogor. Teknik pengambilan sampel menggunakan non probability sampling, metode pengumpulan data dengan kuesioner, dan analisis data menggunakan software SmartPLS 3.2.0. Hasil penelitian menunjukkan bahwa terdapat pengaruh yang signifikan antara kualitas pelayanan terhadap kepuasan dan loyalitas siswa, kualitas produk terhadap kepuasan dan loyalitas siswa, serta kualitas pelayanan terhadap kepuasan orang tua. Sedangkan pengaruh kualitas pelayanan terhadap loyalitas orang tua tidak signifikan.
CARING FOR THE ENVIRONMENT WITH A SOCIAL SPIRIT THROUGH THE WASTE BANK UNIT PROGRAM Asti Marlina; Hanif Zaidan Sinaga; Setio Pramono; Widhi Ariyo Bimo; Euis Sinta Tiara; Rizqy Rusydiana MS
Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Vol. 7 No. 4 (2023): DESEMBER
Publisher : LPPM Univ. Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/abdidos.v7i4.2185

Abstract

Waste management is a serious challenge that occurs in several countries. Poor waste management will lead to several problems. One movement that can overcome waste management is the establishment of waste banks. As one of the innovative steps that can overcome waste management problems in a sustainable manner. Waste banks are institutions that provide economic incentives for communities to recycle and utilize waste effectively. Community service activities in Nagrak village saw this phenomenon and made this a mainstay program. It is expected to provide in-depth insight into the contribution of waste banks in managing waste and achieving sustainable development goals. The results of this community service are expected to provide a basis for policy makers, industry players and the general public to improve the implementation and effectiveness of waste banks as an innovative solution in waste management and environmental sustainability.
Co-Authors Asti Marlina Euis Sinta Tiara Faqih Udin dan Jono M. Munandar Meivita Amelia Hanif Zaidan Sinaga Ma'mun Sarma Rizqy Rusydiana MS Widhi Ariyo Bimo