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PENGARUH KINERJA KUALITAS PELAYANAN MELALUI SEVEN ROMANCING MOMENTS TERHADAP PEMBELIAN ULANG PADA RESTORAN HOKA HOKA BENTO CABANG SETIABUDI BANDUNG Wibowo, Lili Adi; Fitria, Esti
Strategic : Jurnal Pendidikan Manajemen Bisnis Vol 9, No 2 (2009): Strategic
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/strategic.v9i2.1061

Abstract

Seiring dengan tingkat ekspektasi dan persepsi pelanggan yang semakin meningkat serta tingginya intensitas persaingan bisnis restoran, maka Hoka Hoka Bento tidak bisa hanya mengandalkan variasi menu atau sistem service yang biasa saja. Hal tersebut dikarenakan semua restoran jepang memiliki produk dan fasilitas fisik yang tidak jauh berbeda. Setiap restoran dituntut untuk menggunakan aspek unique service sebagai alat bersaing yang dapat diandalkan. Menyadari kondisi tersebut, Hoka Hoka Bento menerapkan program layanan seven romancing moments. Tujuan penelitian ini adalah untuk memperoleh temuan mengenai kualitas pelayanan melalui seven romancing moments dan pembelian ulang pada restoran Hoka Hoka Bento cabang Setiabudi Bandung, serta untuk menjelaskan pengaruh kinerja kualitas pelayanan melalui seven romancing moments  terhadap pembelian ulang  pada restoran Hoka Hoka Bento cabang Setiabudi Bandung.Metode penelitian yang digunakan adalah metode deskriptif dan explanatory survey dengan pengembangan penelitian bersifat cross sectional method. Populasi penelitian berjumlah 7.210 pengunjung Hoka-Hoka Bento Cabang Setiabudi yang merupakan jumlah rata-rata kunjungan perbulan (customer dine in). Berdasarkan teknik penarikan sampel secara simple random sampling dan menggunakan rumus Slovin diperoleh sampel sebesar 73 sampel, namun untuk meningkatkan keakuratan maka jumlah sampel yang diteliti ditambah sehingga berjumlah 100 sampel. Data yang digunakan adalah data primer dan sekunder dengan teknik pengumpulan data melalui wawancara, observasi, penyebaran kuesioner dan studi literatur. Pengujian hipotesis dilakukan dengan menggunakan path analysis dengan bantuan software komputer SPSS.Hasil penelitian menunjukkan program layanan seven romancing moments yang terdiri dari irasshaimase mobile service, pembayaran di kasir, greeting customer di loby, menawarkan dan mengantarkan menu, take away, serta arigato gozaimatsu, memiliki kategori yang tinggi, dengan dimensi seven romancing moments yang paling tinggi pengaruhnya terhadap pembelian ialah mobile service. Pembelian ulang pada restoran Hoka Hoka Bento cabang Setiabudi Bandung secara umum berkategori cukup dengan dimensi pembelian ulang yang paling tinggi karena kepuasan terhadap pelayanan. Hal tersebut menunjukkan bahwa pelaksanaan program layanan seven romancing moments yang dilakukan Hoka Hoka Bento melalui Irasshaimase mobile service, pembayaran di kasir, greeting customer di loby, menawarkan dan mengantarkan menu, take away, serta arigato gozaimatsu mampu mempengaruhi pembelian ulang pada restoran Hoka Hoka Bento cabang Setiabudi Bandung.
Tourism and Hospitality Essentials (THE) Journal, Vol.II, No.2, 2012 - 315 PENGARUH SHOPPING DESTINATION STRATEGY TERHADAP KEPUTUSAN BERKUNJUNG DI WISATA BELANJA MALL (Studi Banding pada Pengunjung Wisata Belanja Mall Kota Bandung yang terdiri dari Mall Cihampelas Walk dan Mall Paris Van Java) Mardiyana, Eva; Wibowo, Lili Adi; Andari, Rini
THE Journal : Tourism and Hospitality Essentials Journal Vol 2, No 2 (2012)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v2i2.1940

Abstract

Bandung is one of the main destinations as shopping malls tourism, such as Cihampelas Walk and Paris Van Java Mall. Cihampelas walk and Paris Van Java are not only providing places for family to do shopping, playing and culinary area. The presence of Cihampelas Walk and Paris Van Java Mall is expected to increase interest in visitors to visit the shopping malls in Bandung. But the lack of visitor’s interest to visit shopping malls in Bandung reflects a problem in shopping malls in Bandung so it needs some programs to increase visitor’s interest to visit by maximize the shopping destination strategy. This research objectives are to find out about the implemented shopping destination strategy, decision to visit, and the impact of shopping destination strategy to decision to visit and the difference of the implementation of shopping destination strategy to decision to visit in Cihampelas Walk and Paris Van Java Mall. The theory of shopping destination strategy is from Kotler and Armstrong. The research object is the visitors of Cihampelas Walk and Paris Van Java Mall. This research is using descriptive, comparative and verification research. The method is explanatory survey with stratified random sampling as sampling technique, 400 respondents (160 respondents in Cihampelas Walk and 240 respondents in Paris Van Java Mall). The data analysis technique is path analysis with SPSS 18 as the computer software. The data collection techniques are interviews, and questionnaire distribution. The finding of this research is there an impact of shopping destination strategy which consists of location, shopping venue design display layout on decision to visit. The dimension of shopping destination strategy which has the highest influence is shopping venue design and the one with the lowest influence is display layout. While the most appealing factor of decision to visit is the brand. Suggestion to these companies is to maximize its shopping destination strategy in order to increase the interest to visit shopping malls in Bandung.
ANALISIS FAKTOR-FAKTOR DOMINAN DALAM PEMBENTUKAN CREATIVE TOURISM DAN PENGARUHNYATERHADAP KEPUTUSAN BERKUNJUNG (Survei terhadap Wisatawan Mancanegara Asal Belanda, Jerman dan Perancis yang berkunjung ke D.I. Yogyakarta) Supriatna, Dendi; Wibowo, Lili Adi; Yuniawati, Yeni
THE Journal : Tourism and Hospitality Essentials Journal Vol 4, No 2 (2014)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v4i2.1990

Abstract

This research try to find factor to create creative tourism toward visiting decision, research try to find factors can develop european tourist visiting decision to Daerah Istimewa Yogyakarta. Creative tourism have seven variabels latent creative architecture, creative design, creative fashion, creative culinary, creative music, creative performing art, and creative fine art. Used 107 respondent included Netherland, France and Germany who collect from systematic random sampling (mobile sampling) and calculated by confirmaty factor analysis and Structural Equation Modeling, Researcher find 5 to create creative tourism factor: creative architecture, creative design, creative fashion, creative culinary, creative performing art,and the 5 factor of creative tourism can influence toward visiting decision are creative architecture, creative design, creative fashion, creative culinary have positive effec towards visiting decision.
ANALISIS SERVICE EXPERIENCE DALAM MENCIPTAKAN KEPUASAN PENUMPANG KERETA WISATA PT. KERETA API PARIWISATA (Survei Pada Wisatawan Domestik Kereta Wisata Bali, Kereta Wisata Toraja, Kereta Wisata Nusantara PT. Kereta Api Pariwisata) Sari, Wulan; Wibowo, Lili Adi; siswhara, Gita
THE Journal : Tourism and Hospitality Essentials Journal Vol 1, No 2 (2011)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v1i2.1900

Abstract

PT. Kereta Api Pariwisata is one of subsidiaries of PT. Kereta Api Indonesia (Persero), which manages business travel services and tour-based railroad. PT. Kereta Api Pariwisata has thre tourism trains such Bali tourism train, Toraja tourism train, and Nusantara tourism train. The third tourism train offers comfort and beauty of the theme of culture of Bali, Toraja, and Nusantara that can provide a service experience to passengers is expected to create a tourism train passenger satisfaction PT. Kereta Api Pariwisata. The theory of service experience that is used by Knutson et al., In Identifying the Dimensions of the Experience Construct. Journal of Hospitality Leisure Marketing (2006:39) with dimensions used are incentive, accessibility, convenience, utility, environment, benefits, and trust. Theory of satisfaction is a composite theory of Kotler (2009:164) with dimensions of performance and importance to the theory Hatane Semuel (2009:30) which states "Important Necessary-performance analysis, namely by conducting a survey of the passengers to know the expectations of passengers against the interests of each attribute and the level of satisfaction derived from the actual service." So the dimensions of satisfaction used was the performance, importance , and expectations. The premise which supporting this study is from Debra Grace, Aron O'cass (2004), Hoi Mun (2006), and Nigel Hill, Rachel Allen (2007). Based on the above explanation, the research about on service experience analysis in creating a tourism train passenger satisfaction PT. Kereta Api Pariwisata. This research is using descriptive and verificatife with is an explanatory method survey sampling technique with accidental sampling (convenience sampling) technique, and the number of samples of 115 respondents. Analysis technique data in using Path Analysis with the help of software SPSS 15.0 computer interview, and quesioner as data collection techniques. The Findings showed that, the analysis of service experience through the incentive dimension, accessibility, convenience, utility, environment, benefits, and trust have influence over the passenger’s satisfaction. Former of need dimention wich have the highest influence isbenefit and accessibility dimension have a little significant impact on passenger’s satisfaction. As for the highest passenger tourism train satisfaction perceived to the dimensions of benefit. That means that passengers need the advantage of everything they done and easy access make the passengers feel the comfort of the tourism train. Limitations in this research that this study just conducted a survey to domestic passengers of tourism trains. Therefore, further research is expected to examine the foreign tourism train passenger satisfaction.
PEMBENTUKAN CITRA TAMAN REKREASI DKI JAKARTA SEBAGAI GREEN CITY MELALUI KUALITAS PENYAMPAIAN JASA DAN VALUECREATION (STUDI PADA PARA PENGUNJUNG TAMAN-TAMAN REKREASI DI DKI JAKARTA) Wibowo, Lili Adi
THE Journal : Tourism and Hospitality Essentials Journal Vol 1, No 1 (2011)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v1i1.1877

Abstract

Walaupun DKI Jakarta menempati ururtan ke 2 tertinggi sebagai daya saing destinasi pariwisata di Indonesia setelah Bali, namun citra Taman Rekreasi DKI Jakarta sebagai sarana pelestarian lingkungan di wilayah DKI mendapatkan penilaian yang sangat rendah. Rendahnya citra taman rekreasi di DKI Jakarta diduga disebabkan oleh penyampaian kualitas jasa yang meliputi: fasilitas layanan (kelengkapan, kenyamanan fasilitas yang tersedia di obyek wisata sesuai dengan keinginan konsumen) serta layanan personal (sikap dan behavior petugas taman rekreasi dalam memberikan layanan kepada konsumen) dan penciptaan nilai pelanggan (value creation) obyek wisata yang dirasakan pengunjung relatif masih kurang terhadap obyek wisata pesaing. Melalui penelitian ini akan dikaji bagaimana pengaruh kualitas penyampaian jasa dan value creationtaman rekreasi di DKI Jakarta terhadap pembentukan citra taman rekreasi DKI Jakarta sebagai green city. Metode penelitian yang digunakan yaitu metode descriptive dan explanatory survey dengan ukuran sampel sebanyak 480 pada pengunjung taman rekreasi di Jakarta yaitu Taman Mini Indonesia Indah, Taman Impian Jaya Ancol dan Taman Margasatwa Ragunan yang diambil secara proposional melalui wawancara, observasi, angket, serta dokumentasi. Sedangkan teknik analisis data yang digunakan adalah Structural Equation Model dengan program Lisrel. Hasil penelitian menunjukkan bahwa variabel kualitas penyampaian jasa dan value creation memberikan pengaruh yang signifikan kepada pembentukan citra Taman Rekreasi DKI Jakarta sebagai Green City. Faktor pembentuk terbesar dari pembentukan citra Taman Rekreasi DKI Jakarta dipengaruhi oleh variabel value creation dibandingkan kulitas jasa pelayanan. Temuan empirik yang menarik lainnya bahwa faktor pembentuk kualitas pelayanan mendapatkan penilaian positif seperti memiliki keunggulan konsep yang unik, menarik, mudah dikenal, memberikan pengalaman, berpotensi besar untuk dikunjungi wisnus dan wisman, memiliki karyawan yang dapat memberikan informasi yang dibutuhkan. Sedangkan penilaian negatif berupa pengaturan fasilitas kurang memudahkan pengunjung menemukan apa yang dibutuhkan, tidak memberikan kenyaman untuk dikunjungi oleh orang tua perhatian karyawan secara individu dirasakan kurang dan fasilitas-fasilitas khusus (information center, penjaga pantai, tempat belanja yang nyaman, dan lain-lain) dirasakan kurang. Pada variabel value creation ditemukan bahwa faktor keamanan dan kemudahan menjangkau taman rekreasi perlu mendapatkan perhatian dari pengelola. Sedangkan citra taman rekreasi yang tertanam di benak pengunjung, apabila taman rekreasi dapat menciptakan kepuasan melalui kualitas layanan yang diberikan dan kejelasan identitas taman rekreasinya.
UPAYA MENCIPTAKAN CUSTOMER DELIGHT MELALUI SERVICE EXCELLENCE HOTEL SANTIKA SILIGITA NUSA DUA BALI (Survei terhadap Tamu SIP Member yang Menginap di Hotel Santika Siligita Nusa Dua Bali) Sari, Norma Komala; Wibowo, Lili Adi; Ridwanudin, Oce
THE Journal : Tourism and Hospitality Essentials Journal Vol 4, No 2 (2014)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v4i2.1986

Abstract

The purpose of this research are to findings regarding the implementation of service excellence, customer delight, and effect of service excellence towards customer delight in Hotel Santika Siligita Nusa Dua Bali. Using 100 respondents from SIP member guests who stay in the Hotel Santika Siligita Nusa Dua Bali, who collect from systematic random sampling and calculated by simple linear regression. The results showed that the service excellence has a significant influence on customer delight in Hotel Santika Siligita Nusa Dua Bali.
PENGARUH BRAND FEELINGS TERHADAP LOYALITAS TAMU DI SHERATON SENGGIGI BEACH RESORT LOMBOK Ulumuddin, Ihya; Wibowo, Lili Adi; Barbo, Anthony
THE Journal : Tourism and Hospitality Essentials Journal Vol 3, No 2 (2013)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v3i2.1973

Abstract

Tourism is a service industry becomes global economic catalyst and a tool for socio-economic development. Tourism activities undertaken by tourists can not run if the lack of tourism products available to area attractions. The hotel is an integral part of the tourism business which is also a type of accommodation that uses some or all of the building to provide accommodation, food and beverage and other support services for the commercial general term. The level of competition-star hotel development in Sindh particularly in the area of Senggigi Beach and grow up. Sheraton Senggigi Beach Resort Lombok. Occupancy rates are important to describe the extent to which the number of rooms at the hotel was sold. Sheraton Senggigi Beach Resort Lombok strive to maintain and enhance the guests to come and stay back there, and the guests who had been a guest can be spiritual so that advocates can recommend it to others. The higher the level of competition in the hospitality industry to make the management aware that the need to make a strategy to achieve the target of loyalty costumer. Which an effort to maintain and enhance guest loyalty is to approach a good and harmonious relationship with the guests through emotional approach and the feelings of the guests to the brand (Brand Feelings). The purpose of this research is to discover the feeling of a brand that made Sheraton Senggigi Beach Resort Lombok, guest loyalty at Sheraton Senggigi Beach Resort and determine the effect of brand loyalty feelings towards guests at the Sheraton Senggigi Beach Resort Lombok. Theory brand feeling using Kevin L. Keller, guest loyalty while using Griffin. Object of this study is the guests who stay at the Sheraton Senggigi Beach Resort.Type descriptive research and verification, and the method used is an explanatory survey sampling with stratified random sampling technique, we obtained a population of 100 respondents. Techniques of data analysis and hypothesis testing used is Analyisis path (path analysis is). The results showed that feelings brand consisting of warmth, fun, excitement, security, social approval, and self-respect gives a significant impact on guest loyalty. As for suggestions for companies to maintain and enhance guest loyalty at the Sheraton Senggigi Beach Resort is through the development of brand feelings are more interesting, creative, innovative, effective and efficient.
SUSTAINABLE TOURISM DI PANTAI KUTA BALI DALAM PERSEPSI WISATAWAN (Survei terhadap Wisatawan Mancanegara {Australia, Cina dan Jepang} yang berkunjung Pantai Kuta Bali) Aldira, Chaerul; Wibowo, Lili Adi; Yuniawati, Yeni
THE Journal : Tourism and Hospitality Essentials Journal Vol 4, No 2 (2014)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v4i2.1987

Abstract

This research aimed to analyze the effort to create sustainable tourism towards tourist motivation and behavior in Kuta Beach Bali. Sustainable tourism consists of environmental dimensions, economic dimensions, socio-cultural dimensions, and level of tourist satisfaction. This research employed descriptive method and explanatory survey with size of 103 samples of tourist from Australia, China, and Japan who have visited Kuta Beach Bali. The data were collect through interviews, observations, questionnaires, and documentation. It utilized data analysis technique of SEM (Structural Equation Model) Analysis. The result of the study showed that the variables of tourist motivation present significant influence towards tourist behavior in Kuta Beach Bali, and tourist behavior is influencing significantly towards creating sustainable tourism in Kuta Beach Bali.
KUALITAS INFORMASI DAN KEAMANAN TRANSAKSI FAKTOR KUNCI PENUNJANG PERKEMBANGAN E-COMMERCE Resa, Asep Lucky; Wibowo, Lili Adi
Strategic : Jurnal Pendidikan Manajemen Bisnis Vol 16, No 1 (2016): Strategic
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/strategic.v16i1.4467

Abstract

Purpose - The purpose of this paper was to be found out the influence factors of the dominant country of origin against purchasing decisions on local brandDesign/methodology/approach – the design of the research was a cross-sectional design. This research used verification approach with survey method. A total of 200 respondents were chosen as using non probability sampling. A survey questionnaire was used as a research instrument to collect the data from respondents. The analysis technique used SEM analysis tools'Findings - Quality of information and transaction security has influenced on purchase decisions online simultaneously and partially.Originality/value - The paper provides a basis to understand the issues of purchasing decisions on local brand in Indonesia. The difference of this study with earlier research on objects that are  the variable used supporting the theory as well as the different references used by previous researchers.                    Keywords: country of origin, purchase decisions
Pengaruh Atmosfer Terhadap Costumer’s Impression dan Dampaknya Pada Minat Beli Ulang Koeswandi, Tika; Rahayu, Agus; Wibowo, Lili Adi
JURNAL ILMU MANAJEMEN DAN BISNIS Vol 8, No 2 (2017): Jurnal Ilmu Manajemen dan Bisnis. September 2017
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jimb.v8i2.12664

Abstract

Perubahan orientasi konsumen dari service oriented ke experience oriented menjadi tantangan baru bagi industri restoran korea di kota Bandung dalam mempertahankan agar pengalaman tidak membosankan. Pemasar dituntut untuk dapat menciptakan suasana hallyu wave yang tak hanya membangkitkan emosi dan perasaan namun juga terkenang. Sebagai restoran paling berkesan di Kota Bandung menurut hasil prasurvei, Chingu Korean Fan Café telah melakukan inovasi atmosfer ruang usaha yang diimbangi dengan fluktuasi peningkatan jumlah pengunjung. Mengetahui seberapa besar pengaruh atmosfer terhadap kesan dan dampaknya pada minat beli ulang perlu dilakukan agar dapat menjaga citra perusahaan, meningkatkan penjualan dan kesetiaan pengunjung.  Bertujuan untuk mempelajari gambaran tanggapan pengunjung tentang tujuh elemen mayor atmosfer, costumer’s impression, dan minat beli ulang, seberapa besar pengaruh tujuh elemen mayor atmosfer terhadap costumer’s impression, seberapa besar pengaruh kesan terhadap minat beli ulang dan seberapa besar pengaruh tujuh elemen mayor atmosfer terhadap minat beli ulang, penelitian ini menggunakan explanatory survey dengan teknik simple random sampling dengan jumlah sample 100 pengunjung dan dilakukan teknik analisis path analysis dengan menggunakan software SPSS 23.0 untuk mengukur besarnya pengaruh atmosfer terhadap kesan dan dampaknya pada minat beli ulang. Hasil penelitian mengungkapkan bahwa gambaran atmosfer, costumer’s impression dan minat beli ulang berada dalam rentang yang tinggi dan terdapat pengaruh yang lebih besar yang dihasilkan oleh atmosfer melalui costumer’s impression dan berdampak pada minat beli ulang. Elemen pencahayaan menjadi elemen yang paling mempengaruhi dan warna yang tidak. Sehingga lebih diperhatian peningkatan atmosfer warna dalam melakukan inovasi dikemudian hari sebagai rekomendasi bagi pihak Chingu Korean Fan Café.
Co-Authors -, Lisnawati A. Adman A.A. Ketut Agung Cahyawan W Abdul Rozak Ade Sobandi, Ade Adhie Surachman Adib Sultan, Adib Adinda Khoeru Nisa Adman, Adman Adzimaturrahmah, Rozana Afdol Muftiasa Afdol Muftiasa Aghnia, Nisa Agus Kurniawan Agus Rahayu Agus Rahayu Agus Rahayu Aisyah, Anni Andrieta Shintia Dewi Andry Alamsyah ANGGA MARTHA MAHENDRA, ANGGA Anggitasari, Siti Rafi Ani Rakhmanita Anthony Barbo, Anthony Ari Riswanto, Ari Arie Gunawan Arief Budiman Arief Darmawan Arief Ramdhany, Muhamad Arvian Triantoro Aryani, Kiki Ashshaumi, Muhammad Hisyam Asimah, Vincent Kweku Astari, Bunga Aulia Nurizky, Sherly Azizah Asmara, Maisa Bahri, Khoirun Nisa Bambang Widjajanta Bambang Widjajanta, Bambang Chaerul Aldira, Chaerul Chandra, Dicky Christianingrum Corry Yohana Dadan Hamdani, Dadan Dedi Prasetyo Dendi Supriatna, Dendi Dewi Mayangsari Didit Supriyadi Dini Turipanam Alamanda Disman Disman Disman, D Disman, Disman Dudih, Mochamad Edi Firdaus Eeng Ahman, Eeng Egasmara, Febri Ekarini, Mira Indriyulia Eko Susanto Enny Hindarwati Ernawati Ernawati Erni Martini Erwin Yulianto Esti Fitria, Esti Eva Devindiani, Eva Eva Mardiyana Fahmi, Mohamad Ruli Faizal, Yopa Fajar Gumelar Maulana Fanny Fatimah Azzahra Fidhyallah, Nadya Fadilah Firdausi Sulaksana, Ratu Dintha Insyani Zukhruf Fitriyani, Endah Geraldine B Advincula Girang Razati, Girang Gita Siswhara, Gita Gitasiswhara Gitasiswhara, Gitasiswhara Goeltom, Andar Danova Lastaripar Gunardi Hadi Permana, Hadi Hadiaty, Fifit Hadiyazid Rachman, Nur Hakim, Moch Lukmanul Hakim, Moch. Lukmanul Hardiana, R. Dian Hari Mulyadi, Hari Heny Hendrayati Herbert Siregar Heri Purwanto Hernandi Sujono Heryani, Yani Hidayat, Nurdin Hidayat, Yusuf Murtadlo Hijrianti, Rina A. Humaira, Aulian Hurriyati , Ratih Igus Rahmat Ginanjar Ihya Ulumuddin, Ihya Inasari Widiyastuti Inomjon, Qudratov Islamiyah, Zakiyah Tsauroh Johan, Ahmad Jumadil Saputra Junia, Annisa Aghniarahma Khairunnisa, Zahra Nadhira Khania Teresa Gunawan Khoirun Nisa Bahri Koeswandi, Tika Koeswandi, Tika Koeswandi, Tika Annisa Kusnendi, Kusnendi Kusumah, Echo Perdana Kusumah, Intan Fazria L. Lisnawati Lasmita Sihaloho Lastaripar Goeltom, Andar Danova Lidya Aprilia, Lidya Lina Marlina Lisnawati Lisnawati Lisnawati Lisnawati Lizein, Baandaalr Lunia Nur Larasati Machmud, Fajar Maesaroh, Syti Sarah Margana, Andika Alvin Masharyono Masharyono Matriadi, Faisal Maulana, Fajar Gumelar Maya Ariyanti Maya Sari Mohammad Tyas Pawitra Muhammad Iqbal Alamsyah Muhammad, R. Nur Munawar, Asep Munawar, Soviyan Murweni, Ira Nanang Fattah Neng Susi Susilawati Sugiana Neni Nuraeni, Neni Noneng Nurjanah Norma Komala Sari, Norma Komala Nurfitriani Nurfitriani, Nurfitriani Nurhasan, Rohimat Nurriyati, Ratih Nurul Afifah Nuryadi Wijiharjono Nuryathin, Atin Oce Ridwanudin Padilah, Nisa Peni Rizki Yani Permana, Irwan Triherda Permana, Tatiek Ekawati Perwito, Perwito Pipin Firdaus Pitri Yanti Pranadita, Nugraha Prasetyo Harisandi Prasetyo Harisandi Primaskara, Ery Adam Purnomo Purwanto Purwanto Puspo Dewi Dirgantari Putri, Amanda Sevia Putri, Arvianti Farah Natsya Qudratov, Inomjon Ramadhani, Ulfha Ramadyanti, Mustika Rasyid, Mohammad Kurniadi Ratih Hurriyati Raya Sulistyowati Resa, Asep Lucky Retno Setyorini Ridwan Purnama Ridwan Purnama, Ridwan Rini Andari Rini Andari, Rini Rofaida, Rofi Ruhiyantina, Nurrisbayanti S Sulastri S. Suwatno Saepudin, Didin Safroni Isrososiawan Santo Dewatmoko Saripudin, Asep Savitri, Citra Setiawan, Rahyuniati Sihaloho, Lasmita Sihaloho, Lasmita Soviyanti, Ova Sri Yusriani Sugiharto, Moch. Dudih Sugiono, Ahmad Sujono, Hernandi Sukma Nugraha Sul, Ratu Dintha Insyani Zukhruf Firdausi Sundusiah, Sundusiah Sunu Puguh Hayu Triono Sutopo Sutopo Sutopoh*, Sutopoh Suwatno Suwatno Syava Pradina Falah Amanda Tasya Kamila Wasita Tatiek Ekawati Permana Taufik Abdullah Tjutju Yuniarsih, Tjutju Toto Susanto, Toto Tri Sudarwanto Triansyah, Fadli Agus Triyono, Sunu Puguh Untung Novianto Usep Suhud Vanessa Gaffar Veni Rafida Wida Mardiah Widya Sastika Widyatami, Kania Wiyono, Darul Yakin, Cecep Nurul Yana Setiawan Yeni Yuniawati, Yeni Yono Maulana Yuliawati, Ayu Khrisna Yumna Puspita Yusoff, Yusliza Mohd YUSUF, RAMAYANI Zaenal Aripin