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All Journal Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal Generic Journal Of Artificial Intelligence And Software Engineering
Ariani, Ardina
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

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Perancangan Sistem Informasi Monitoring Dosen Pembimbing Mahasiswa Kerja Praktek (KP) Willy, Willy; Firnando, Ricy; Gumay, Naretha Kawadha Pasemah; Marjusalinah, Anna Dwi; Ariani, Ardina; Febriady, Mukhlis
Generic Vol 16 No 1 (2024): Vol 16, No 1 (2024)
Publisher : Fakultas Ilmu Komputer, Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18495/generic.v16i1.179

Abstract

Ilmu Pengetahuan dan Teknologi saat ini begitu pesat dalam perkembangannya, tidak terkecuali dalam bidang dunia digital, dalam hal ini ketua jurusan dan Koordinator program studi bahkan wakil dekan bidang akademik sangat kesulitan untuk memonitoring mahasiswa yang melakukan bimbingan akademik dan konsultasi kerja praktek. Bahkan sangat banyak kasus tidak mengetahui perkembangan dan keaktifan mahasiswa terhadap dosen pembimbing dan juga kurangnya informasi berapa sering mahasiswa tersebut melakukan mimbingan terhadap dosen pembimbing akademik sampai mahasiswa tersebut melakukan kerja praktek, sehingga dibutuhkan sebuah sistem informasi untuk memonitoring antara dosen pembimbing akademik terhadap mahasiswa dengan menggunakan metode agile, sehingga informasi tersebut dapat menjadi acuan oleh para pimpinan. Hasil penelitian akan menjadi acuan untuk membangun sistem informasi yang diharapkan dapat membantu proses monitoring antara dosen pembimbing dan mahasiswa.
Perancangan Webiste EXP.CAN dalam Pencarian Resto di Palembang Firnando, Ricy; Willy, Willy; Kawadha Pasemah Gumay, Naretha; Marjusalinah, Anna Dwi; Ariani, Ardina
Generic Vol 16 No 2 (2024): Vol 16, No 2 (2024)
Publisher : Fakultas Ilmu Komputer, Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18495/generic.v16i2.191

Abstract

Dalam era digital yang semakin berkembang, kebutuhan akan akses informasi yang cepat dan tepat menjadi semakin penting, terutama dalam menjelajahi ranah kuliner. Palembang, sebagai salah satu kota dengan kekayaan kuliner yang melimpah, membutuhkan platform yang tidak hanya memudahkan para penggunanya dalam menemukan tempat makan berkualitas, tetapi juga memperkaya pengalaman kuliner mereka. Itulah mengapa Explore CAN (EXP.CAN) hadir sebagai solusi yang memadukan kepraktisan dan keberagaman dalam satu platform. Dengan menggabungkan teknologi dan kecanggihan pencarian, EXP.CAN memungkinkan pengguna untuk menemukan tempat makan terbaik di Palembang dengan mudah dan cepat. Fitur-fitur seperti filter untuk mencari tempat makan berdasarkan berdasarkan abjad dan lokasi memungkinkan pengguna untuk menyaring pilihan mereka sesuai dengan preferensi dan keinginan. Tak hanya itu, kemampuan untuk membaca ulasan dari pengguna lain juga memberikan wawasan yang berharga dalam memilih tempat makan yang tepat sesuai dengan selera dan kebutuhan.
The Effect of Chatbot Usage on Customer Satisfaction: A Quantitative Study of Shopee, Tokopedia, and Lazada Using SmartPLS Afrina, Mira; Gumay, Naretha Kawadha Pasemah; Ariani, Ardina; Febriady, Mukhlis
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol. 14 No. 1 (2025): JANUARY
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32736/sisfokom.v14i1.2312

Abstract

With the increasing growth of e-commerce, it is important to identify the features available in e-commerce applications that can provide customer satisfaction. One of the features in e-commerce is the chatbot. Chatbots in e-commerce can provide various services to users, such as assistance in product search, ordering, product information, payment processing, customer support, and more. This research aims to analyze and understand how the response quality of each chatbot in e- commerce platforms such as Shopee, Tokopedia, and Lazada affects e-commerce user satisfaction. This study employs a quantitative methodology, integrating data analysis conducted through the SmartPLS 4.1 software. The research results show that the chatbot in Shopee platform has a impact on customer satisfaction. The same goes for chatbot in Tokopedia platform, but there are two variables that do not have a direct impact, there are information quality and waiting time. Meanwhile, chatbot in Lazada platform does not affect customer satisfaction. The findings of this research should reveal new strategies for leveraging chatbot technology to better satisfy customers in e- commerce environments, as well as lay the groundwork for further research on how artificial intelligence can shape customer experiences in the future.
Implementation of the Analytic Hierarchy Process Method for Performance-Based Rewards for Lecturers Ruskan, Endang Lestari; Seprina, Iin; Ariani, Ardina; Indah, Dwi Rosa; Athalina, Githa
Journal of Artificial Intelligence and Software Engineering Vol 5, No 3 (2025): September
Publisher : Politeknik Negeri Lhokseumawe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30811/jaise.v5i3.7600

Abstract

Rewards are carried out by the faculty as an effort to motivate lecturer performance. The obstacle is that the system has not accommodated all lecturer performance on the required indicators, the supporting files are also a problem, and the final results of many performance scores are the same, potentially due to subjective decision-making. There is no scientific formulation, no common standard, and no direct file collection system as the cause. The research method used is identifying problems and collecting data, analyzing data, designing decision support systems, and making prototypes. The research objective is to apply the analytical hierarchical process method to the application of a decision support system for determining lecturer rewards.  The contribution of research on performance-based criteria instruments applied to dynamic applications in determining indicators, so that they can be adjusted to the performance report indicators of higher education institutions. The results are in the form of lecturer performance criteria weights based on key performance. The highest lecturer performance ranking is 0.0880, the second is 0.067, and the third is 0.0663, with detailed lecturer performance scores for each criterion. These digital files can be used at any time, helping management make objective and transparent decisions.
Co-Authors Athalina, Githa Dwi Rosa Indah Endang Lestari Ruskan Febriady, Mukhlis Gumay, Naretha Kawadha Pasemah Kawadha Pasemah Gumay, Naretha Marjusalinah, Anna Dwi Mira Afrina Ricy Firnando Samsuryadi Samsuryadi Seprina, Iin Willy, Willy