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All Journal International Journal of Artificial Intelligence Research BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Indonesian Journal of Business, Accounting and Management Jurnal Riset Manajemen dan Bisnis Jurnal Ekonomi Manajemen Bisnis dan Akuntansi JIMIA Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang
Pragiwani, Meita
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences

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PENGARUH KUALITAS PELAYANAN, HARGA DAN KOMUNIKASI TERHADAP KEPUASAN NASABAH PADA PT SUPRA GADING RAYA MONEY CHANGER JAKARTA Pragiwani, Meita; Akbar Lukito, Ramdhan; Apandi, Aden; Maliki, Farmansyah
Jurnal Ilmiah Magister Ilmu Administrasi Vol. 17 No. 2 (2023): Jurnal Ilmiah Magister Ilmu Administrasi - JIMIA
Publisher : Universitas Nurtanio Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56244/jimia.v17i2.746

Abstract

Tujuan dari penelitian ini adalah untuk mencari tahu pengaruh dari kualitas pelayanan, harga, dan komunikasi terhadap kepuasan nasabah pada PT Supra Gading Raya Money Changer Jakarta. Rancangan penelitian yang diterapkan adalah kuantitatif. Metode pengumpulan data yang dilakukan dengan menggunakan kuesioner, yang diukur menggunakan skala likert. Populasi adalah nasabah PT Supra Gading Raya Money Changer Jakarta tahun 2022 sebanyak 257 nasabah. Penentuan jumlah sampel dipergunakan rumus Slovin, sehingga jumlah responden sebanyak 72 nasabah. Teknik pengambilan sampel adalah purposive sampling. Penelitian ini menggunakan teknik analisis regresi dengan bantuan software SPSS V.26. Hasil penelitian menyimpulkan (1) Kualitas pelayanan berpengaruh terhadap kepuasan nasabah. (2) Harga berpengaruh terhadap kepuasan nasabah. (3) Komunikasi tidak berpengaruh terhadap kepuasan nasabah.
PENGARUH KUALITAS PELAYANAN DAN HARGA DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING TERHADAP KEPUTUSAN PEMBELIAN Nur Aulia, Nabila; Pragiwani, Meita
Jurnal Ilmiah Magister Ilmu Administrasi Vol. 17 No. 2 (2023): Jurnal Ilmiah Magister Ilmu Administrasi - JIMIA
Publisher : Universitas Nurtanio Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56244/jimia.v17i2.775

Abstract

Abstract The purpose of this research is to determine the effect of service quality on purchasing decisions, to find out the effect of price on purchasing decisions, to find out the effect of service quality on customer satisfaction, to find out the effect of price on customer satisfaction, to find out the effect of customer satisfaction on purchasing decisions, to find out the influence of service quality on purchasing decisions through customer satisfaction, and to determine the influence of price on purchasing decisions through customer satisfaction among undergraduate students at the Indonesian College of Economics, Jakarta. The research method in this study uses a survey method, the type of data used is quantitative data, the data source used is primary data. The population in this study were students at the Jakarta Indonesian College of Economics who were registered in the Statistical Data Processing program at LMPM for the 2018-2023 period, namely 160 respondents. The total number of samples is taken, but if the population is greater than 100 people, then 10-15% or 20-25% of the population can be taken. Respondent data was taken from 2 study programs, namely Accounting and Management. So the sample in this study amounted to 100 people. The data collected from the questionnaire was aggregated, then processed using the Path Analysis model. This analysis was assisted with the help of SmartPLS 3.0 software. The results of the study concluded that there is no influence of service quality on purchasing decisions, there is no influence of price on purchasing decisions, there is an influence of service quality on customer satisfaction, there is an influence of price on customer satisfaction, there is an influence of customer satisfaction on purchasing decisions, there is an influence of service quality on decisions purchasing through customer satisfaction. There is an influence of price on purchasing decisions through customer satisfaction. Keywords: Service Quality, Price, Customer Satisfaction, Purchasing Decisions Abstrak Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kualitas pelayanan terhadap keputusan pembelian, untuk mengetahui pengaruh harga terhadap keputusan pembelian, untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan pelanggan, untuk mengetahui pengaruh harga terhadap kepuasan pelanggan, untuk mengetahui pengaruh kepuasan pelangan terhadap keputusan pembelian, untuk mengetahui pengaruh kualitas pelayanan terhadap keputusan pembelian melalui kepuasan pelanggan, dan untuk mengetahui pengaruh harga terhadap keputusan pembelian melalui kepuasan pelanggan pada mahasiswa S1 di Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta. Metode penelitian pada penelitian ini menggunakan metode survei, jenis data yang digunakan adalah data kuantitatif, sumber data yang digunakan adalah data primer. Populasi dalam penelitian ini adalah mahasiswa di Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta yang terdaftar di program Data Olah Statistik pada LMPM periode tahun 2018-2023, yaitu sebanyak 160 responden. Jumlah sampel diambil secara keseluruhan, tetapi jika populasinya lebih besar dari 100 orang, maka bisa diambil 10-15% atau 20-25% dari jumlah populasinya. Data responden diambil dari 2 Program Studi yaitu Akuntansi dan Manajemen. Sehingga sampel dalam penelitian ini berjumlah 100 orang. Data yang terkumpul dari kuesioner diatbulasi, selanjutnya diolah menggunakan model Path Analysis. Analisis ini dibantu dengan bantuan software SmartPLS 3.0. Hasil penelitian menyimpulkan Tidak terdapat terdapat pengaruh kualitas pelayanan terhadap keputusan pembelian, Tidak terdapat pengaruh harga terhadap keputusan pembelian, Terdapat pengaruh kualitas pelayanan terhadap kepuasan pelanggan, Terdapat pengaruh harga terhadap kepuasan pelanggan, Terdapat pengaruh kepuasan pelanggan terhadap keputusan pembelian, Terdapat pengaruh kualitas pelayanan terhadap keputusan pembelian melalui kepuasan pelanggan, Terdapat pengaruh pengaruh harga terhadap keputusan pembelian melalui kepuasan pelanggan. Kata Kunci: Kualitas Pelayanan, Harga, Kepuasan Pelanggan, Keputusan Pembelian
Kewirausahaan Di Era Digital Suhardi, Yusuf; Pragiwani, Meita; Zulkarnaini, Zukarnaini; Darmawan, Arya; Sakti, Sri Handoko
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 5 No 3 (2023)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v5i3.1143

Abstract

Lecturers at the Jakarta Indonesian College of Economics provided counseling about entrepreneurship in the context of Community Service with topics that are appropriate in the current era, namely Entrepreneurship in the Digital Era. This is an adjustment to the times. Community service using lecture and discussion methods to high school students whose content needs to be emphasized that today's business needs to master e-commerce. Because e-commerce is defined as the process of buying and selling between two parties in a company by exchanging goods, services or information via the internet. This is the world of digital entrepreneurship, namely entrepreneurship that is influenced by, or takes advantage of, digital transformation in business. In this development, millennials, including Pelita Tiga High School students, absorb digital business knowledge more easily than the older generation.
Cara Sukses Menjadi Pengusaha Muda Suhardi, Yusuf; Pragiwani, Meita; Zul, Zulkarnaini; Darmawan, Arya; Sakti, Sri Handoko
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 6 No 2 (2024)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v6i2.1279

Abstract

ujuan pengabdian pada masyarakat oleh Dosen STEI adalah untuk menumbuhkan jiwa berwirausaha siswa SMK Diponegoro sehingga nanti lebih siap dalam menjalankan berbagai usaha. Memberi pemahaman bagaimana memulai wirausaha sehingga mampu menciptakan lapangan kerja sendiri. Mengurangi tingkat pengangguran karena menunggu pekerjaan atau pola berfikir negatif dalam dirinya terhadap dunia usaha. Waktu pelaksanaan Senin, 8 Januari 2024 di Gedung SMK Diponegoro Jakarta di Jl. Sunan Giri Jakarta. Masing masing Pembicara Dosen STEI memberikan materi untuk para siswa SMK Diponegoro Jakara. Metode PKM adalah dengan ceramah dan tanya jawab, dengan materi motivasi dan matari tentang strategi memulai bisnis dan mngelola bisnis secara baik dan berhasil. Kesimpulan dari hasil penyuluhan pada kegiatan pengabdian diketahui bahwa peserta mengerti dan berkeinginan kuat untuk meningkatkan kreativitas mereka dalam berwirausaha dan terus menciptakan ide-ide bisnisnya. Dengan berbekal pengetahuan dan motivasi dari Tim Dosen Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta, siswa SMK Diponegoro dapat mulai menerapkan perencanaan dalam kegiatan usaha. Para siswa siap membuat perencanaan bisnis yang dikaitkan juga dengan pelajaran kewirausahaan di sekolah dengan bimbingan para guru untuk kelanjutannya.
The Effect Of Work Motivation, Work Environment, Compensation In Improving Employees' Work Ethos Pragiwani, Meita; Hans, Raja Bran
International Journal of Artificial Intelligence Research Vol 6, No 1.1 (2022)
Publisher : STMIK Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.1.409

Abstract

This study aims to determine and analyze the effect of work motivation (X1), Work Environment (X2) and compensation (X3) in an effort to improve the work ethic (Y) of employees in East Jakarta and be able to provide empirical evidence on the effect between variables X and Y variables. This study uses an associative research type with a casual relationship with a quantitative approach, which is measured using the SEM-PLS method using Excel and SmartPLS3.0 software. The sample of this study was measured using the Slovin sampling technique with an error rate of 10%, thus obtaining a sample of 100 employees. The data used in this study are primary data with data collection techniques using questionnaires via google form. The result of variable X1 to Variable shows that there is a positive and significant effect, this indicates that the higher and increasing the motivation variable, the employee's work ethic is increasing. Meanwhile, the X2 and X3 variables have a positive or unidirectional effect on the Y variable, but it is not significant. As for the empirical evidence, the X1 variable (Work Motivation) is worth 0.674 67.4% against Y while for the X2 variable (Work Environment) it is 0.169 16.9% against Y and for the X3 variable is 0.169 16.9% on work ethic
Membangun Generasi Muda Unggul melalui Kewirausahaan di SMK St. Fransiskus 1 Jakarta Suhardi, Yusuf; Darmawan, Arya; Pragiwani, Meita; Zulkarnaini, Zulkarnaini; Sakti, Sri Handoko
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 7 No 1 (2025)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This Community Service activity aims to motivate vocational school graduates to pursue business ventures and equip them with techniques for starting their own businesses. It offers alternative pathways for graduates beyond continuing education or entering the workforce, providing them with tools to build businesses from scratch. This motivational approach serves as a strong driver, highlighting the vast opportunities available in entrepreneurship. The program utilizes methods such as lectures, discussions, Q&A sessions, and business simulations. Participants are exposed to real-life case studies of both successful and failed businesses, along with strategies for overcoming challenges and achieving entrepreneurial success. This approach is particularly engaging, as it emphasizes the potential for unlimited income in business. The activity was conducted on Friday, July 12, 2024, at the SMK St. Fransiskus 1 Jakarta. The counseling session concluded with positive outcomes, as participants demonstrated an enhanced understanding and a strong desire to engage in business creativity and develop entrepreneurial ideas. This was evidenced by questionnaire responses showing a high entrepreneurial spirit. Participants expressed readiness to implement business plans and integrate entrepreneurship lessons from school, with ongoing guidance from teachers and school programs to support their efforts.
PENGARUH KUALITAS SUMBER DAYA MANUSIA, BUDAYA ORGANISASI DAN MOTIVASI KERJA TERHADAP PRODUKTIVITAS PADA PT. ARKANA TEKNIK INDO Widianto, Renggo; Pragiwani, Meita
Jurnal Ekonomi Manajemen Bisnis Dan Akuntansi : EMBA Vol 3 No 2 (2025): JURNAL EKONOMI MANAJEMEN BISNIS dan AKUNTANSI : EMBA
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat (P3M) Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/emba.v3i2.308

Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh kualitas sumber daya manusia, budaya organisasi dan motivasi kerja terhadap produktivitas pada PT. Arkana Teknik Indo. Variabel dependen pada penelitian ini adalah Produktivitas (Y) dan variabel independen adalah Kualitas Sumber Daya Manusia (X1), Budaya Organisasi (X2) dan Motivasi Kerja (X3). Sampel penelitian adalah 55 karyawan pada Perusahaan PT. Arkana Teknik Indo. Data yang diperoleh dianalisis dengan menggunakan teknik analisis PLS (Partial Least Square) melalui Software SmartPLS 4.0. Berdasarkan hasil penelitian dapat disimpulkan bahwa: (1) pengaruh kualitas sdm terhadap produktivitas positif dan siginifikan (H1 diterima); (2) pengaruh budaya organisasi terhadap produktivitas positif dan tidak siginifikan (H2 ditolak); (3) pengaruh motivasi kerja terhadap produktivitas adalah positif tetapi tidak signifikan (H3 ditolak)
PENGARUH BEBAN KERJA, EMPLOYEE ENGAGEMENT DAN LINGKUNGAN KERJA TERHADAP WORK-LIFE BALANCE PADA MAHASISWA YANG BEKERJA DI STIE INDONESIA JAKARTA Nurlela, Nurlela; Pragiwani, Meita
Jurnal Ekonomi Manajemen Bisnis Dan Akuntansi : EMBA Vol 3 No 2 (2025): JURNAL EKONOMI MANAJEMEN BISNIS dan AKUNTANSI : EMBA
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat (P3M) Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/emba.v3i2.309

Abstract

Abstract- This study aims to determine the effect of workload, employee engagement and work environment on work life balance. This study was conducted on students at STIE Indonesia Jakarta in employee classes or students who work. The number of samples was 146. This research method uses a survey method, by distributing questionnaires to respondents, the type of data used is quantitative data, the data source used is primary data, the data obtained is processed using the SEM PLS 4.0 method. The results of the study indicate that there is a positive effect of workload on work life balance and there is a positive effect of employee engagement on work life balance, and there is no effect of the work environment on work life balance
PENGARUH KOMPETENSI, MOTIVASI, DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN DI LINGKUNGAN PERGURUAN TINGGI (STUDI KASUS SEKOLAH TINGGI ILMU EKONOMI INDONESIA) Farah Amanjaya, Nukie; Pragiwani, Meita
Jurnal Ekonomi Manajemen Bisnis Dan Akuntansi : EMBA Vol 3 No 2 (2025): JURNAL EKONOMI MANAJEMEN BISNIS dan AKUNTANSI : EMBA
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat (P3M) Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/emba.v3i2.321

Abstract

In today's competitive era, universities must adopt strategies to improve the quality and value of the company. Employee performance and loyalty are important drivers for the sustainability of the company, and human resources (HR) play an important role in driving goals. This study aims to determine the effect of competence, work motivation, and work environment on employee job satisfaction at STEI Indonesia. This study uses an associative research strategy to determine the effect of three independent variables, namely Competence, Motivation, and Work Environment on Employee Job Satisfaction. This quantitative research is supported by a survey method based on positivism, using a questionnaire as a data collection tool. This study shows that competence does not directly increase job satisfaction. However, higher work motivation will result in higher job satisfaction. This study also highlights the significant impact of the work environment on job satisfaction. The better the work environment, the higher the job satisfaction. These findings provide valuable insights for institutions to understand the factors that influence employee job satisfaction and apply them to improve employee welfare and productivity
The influence of democratic leadership style, training, compensation, on athletes' performance in improving futsal achievement in Bekasi City Aprizal, Ananda; Pragiwani, Meita; H.R, Imron
Indonesian Journal of Business, Accounting and Management Vol. 6 No. 2 (2023)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36406/ijbam.v6i02.1440.153

Abstract

This study aims to analyze the influence of democratic leadership style, training, and compensation variables on athletes' performance in enhancing futsal achievement. The research employs a quantitative approach, with data collection conducted through questionnaires with a sample of 75 futsal athletes from Bekasi City. The research method utilizes the path analysis model to represent latent variables. The stages of PLS analysis in this study include outer model analysis, inner model analysis, and hypothesis testing. The results of this study indicate that democratic leadership style, training, and compensation significantly influence athletes' performance in enhancing futsal achievement in Bekasi City. Note: This article serves as a restored version of the original content following a corruption incident. The Digital Object Identifier (DOI) has been successfully re-registered and reactivated to ensure continued accessibility and citation integrity.
Co-Authors AA Sudharmawan, AA Akbar Lukito, Ramdhan Apandi, Aden Aprizal, Ananda Darmawan, Arya Elfrida Ratnawati Farah Amanjaya, Nukie H.R, Imron Hans, Raja Bran Husen, Irfan Arif Maliki, Farmansyah Nur Aulia, Nabila Nurlela Nurlela Prabantoro, Gatot Prasetio, Chaidar Izet Refianto, Rafli Adri Riskiyono, Achmat RR. Ella Evrita Hestiandari Sakti, Sri Handoko Suhardi, Yusuf Tengku Riza Zarzani N Widianto, Renggo