| Characteristic | Security / trust it’s safe | Convenience / ease of use | Payment methods offered | The speed at which the transaction is processed | Costs / transaction fees | Incentives such as loyalty points | I avoid making online payments because I’m concerned about fraud | Other |
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Release date
August 2024
Region
North America, Austria, Bulgaria, Canada, Europe, Germany, Italy, United Kingdom, United States
Survey time period
May to June 2024
Number of respondents
8,000 respondents
Age group
18 years and older
Special properties
Consumers
Method of interview
Online survey
Supplementary notes
The source phrased the question as follows: "What are the most important factors for you when choosing how to pay for an online purchase? Select up to three"
The results have been weighted to represent the entire population.
The source did not survey respondents from the Asia-Pacific region, the Middle East, or Africa.
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