individuals who had used the internet within the last 12 months
Supplementary notes
The original statement was phrased by the source as follows: "Internet use: obtaining information about services, benefits, entitlements, laws, opening hours (last 12 months)"
Citation formats
Searching for information on public services online in EU 2022-2025
As of 2025, more than ** percent of the European Union's (EU) population stated using the internet to obtain information about public services benefits, entitlements, laws, and opening hours of specific public organizations. Compared to the previous year, this figure has seen a slight increase.
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Eurostat. (April 17, 2026). Share of individuals in the European Union who use the internet to obtain information about public services from 2022 to 2025 [Graph]. In Statista. Retrieved May 09, 2026, from https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat. "Share of individuals in the European Union who use the internet to obtain information about public services from 2022 to 2025." Chart. April 17, 2026. Statista. Accessed May 09, 2026. https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat. (2026). Share of individuals in the European Union who use the internet to obtain information about public services from 2022 to 2025. Statista. Statista Inc.. Accessed: May 09, 2026. https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat. "Share of Individuals in The European Union Who Use The Internet to Obtain Information about Public Services from 2022 to 2025." Statista, Statista Inc., 17 Apr 2026, https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat, Share of individuals in the European Union who use the internet to obtain information about public services from 2022 to 2025 Statista, https://www.statista.com/statistics/1476064/public-services-info-online/ (last visited May 09, 2026)
Share of individuals in the European Union who use the internet to obtain information about public services from 2022 to 2025 [Graph], Eurostat, April 17, 2026. [Online]. Available: https://www.statista.com/statistics/1476064/public-services-info-online/