In the United States, Gen Z consumers of apparel gave insights on the leading reasons why they return online purchases in 2023. The majority of respondents, more than ** percent, return clothes from online orders due to not liking the sizing. A little less than ** percent returned online purchases due to the items not looking as consumers thought they would, while only ** percent buy the same item in different sizes and return the ones that do not fit well.
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PowerReviews. (September 22, 2023). Leading reasons Generation Z consumers return online apparel orders in the United States in 2023 [Graph]. In Statista. Retrieved May 09, 2026, from https://www.statista.com/statistics/1414788/us-top-reasons-gen-z-clothing-returns/
PowerReviews. "Leading reasons Generation Z consumers return online apparel orders in the United States in 2023." Chart. September 22, 2023. Statista. Accessed May 09, 2026. https://www.statista.com/statistics/1414788/us-top-reasons-gen-z-clothing-returns/
PowerReviews. (2023). Leading reasons Generation Z consumers return online apparel orders in the United States in 2023. Statista. Statista Inc.. Accessed: May 09, 2026. https://www.statista.com/statistics/1414788/us-top-reasons-gen-z-clothing-returns/
PowerReviews. "Leading Reasons Generation Z Consumers Return Online Apparel Orders in The United States in 2023." Statista, Statista Inc., 22 Sep 2023, https://www.statista.com/statistics/1414788/us-top-reasons-gen-z-clothing-returns/
PowerReviews, Leading reasons Generation Z consumers return online apparel orders in the United States in 2023 Statista, https://www.statista.com/statistics/1414788/us-top-reasons-gen-z-clothing-returns/ (last visited May 09, 2026)
Leading reasons Generation Z consumers return online apparel orders in the United States in 2023 [Graph], PowerReviews, September 22, 2023. [Online]. Available: https://www.statista.com/statistics/1414788/us-top-reasons-gen-z-clothing-returns/
