Original question: "Thinking about when you make a purchase or payment online, which of the following devices do you currently use for online purchases or payments?"
Citation formats
Share of consumers purchasing online via mobile device in Australia 2016-2021
A survey conducted among just over ************ of consumers revealed that after dropping in 2020, mobile commerce adoption in Australia has bounced back. Around ** percent of respondents, compared to just ** in 2020, are making mobile payments in 2021. Prior to the pandemic, more than ***** out of ten respondents used their mobile devices, including smartphones and tablets, for eCommerce, peaking at ** percent in 2019.
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PayPal. (November 22, 2021). Share of respondents making online payments via mobile device in Australia from 2016 to 2021 [Graph]. In Statista. Retrieved May 09, 2026, from https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/
PayPal. "Share of respondents making online payments via mobile device in Australia from 2016 to 2021." Chart. November 22, 2021. Statista. Accessed May 09, 2026. https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/
PayPal. (2021). Share of respondents making online payments via mobile device in Australia from 2016 to 2021. Statista. Statista Inc.. Accessed: May 09, 2026. https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/
PayPal. "Share of Respondents Making Online Payments via Mobile Device in Australia from 2016 to 2021." Statista, Statista Inc., 22 Nov 2021, https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/
PayPal, Share of respondents making online payments via mobile device in Australia from 2016 to 2021 Statista, https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/ (last visited May 09, 2026)
Share of respondents making online payments via mobile device in Australia from 2016 to 2021 [Graph], PayPal, November 22, 2021. [Online]. Available: https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/
