Bansal, 2009 - Google Patents

Technology scorecards: Aligning IT investments with business performance

Bansal, 2009

Document ID
15522068934758516305
Author
Bansal S
Publication year

External Links

Snippet

Plan, execute, and sustain a successful IT campaign with Sam Bansal's perfect scorecard approach First came the dot. com bust, then the IT squeeze. Despite software being the tail that wags the dog in most corporations, the cham-pions of IT, the CIOs, are constantly under …
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Classifications

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