WO2007143314A3 - Systems and methods for consumer-generated media reputation management - Google Patents

Systems and methods for consumer-generated media reputation management Download PDF

Info

Publication number
WO2007143314A3
WO2007143314A3 PCT/US2007/068392 US2007068392W WO2007143314A3 WO 2007143314 A3 WO2007143314 A3 WO 2007143314A3 US 2007068392 W US2007068392 W US 2007068392W WO 2007143314 A3 WO2007143314 A3 WO 2007143314A3
Authority
WO
WIPO (PCT)
Prior art keywords
consumer
blogs
media
generated media
management
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2007/068392
Other languages
French (fr)
Other versions
WO2007143314A9 (en
WO2007143314A2 (en
Inventor
Miles Ward
James Webber
Dean Graziano
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Visible Tech Knowledgy Inc
Visible Technologies LLC
Original Assignee
Visible Tech Knowledgy Inc
Visible Technologies LLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority to EP07811870A priority Critical patent/EP2024814A4/en
Priority to AU2007257092A priority patent/AU2007257092B2/en
Priority to CA2690889A priority patent/CA2690889C/en
Application filed by Visible Tech Knowledgy Inc, Visible Technologies LLC filed Critical Visible Tech Knowledgy Inc
Publication of WO2007143314A2 publication Critical patent/WO2007143314A2/en
Priority to US12/251,370 priority patent/US20090106697A1/en
Publication of WO2007143314A3 publication Critical patent/WO2007143314A3/en
Anticipated expiration legal-status Critical
Publication of WO2007143314A9 publication Critical patent/WO2007143314A9/en
Priority to US12/580,667 priority patent/US9269068B2/en
Priority to US13/491,933 priority patent/US9317180B2/en
Priority to US13/596,897 priority patent/US20120324363A1/en
Priority to US14/881,037 priority patent/US20160217488A1/en
Priority to US15/067,086 priority patent/US10235016B2/en
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/951—Indexing; Web crawling techniques
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/953—Querying, e.g. by the use of web search engines
    • G06F16/9538—Presentation of query results
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/958—Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Landscapes

  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

TruCast is a method for management, by way of gathering (275), storing (280), analyzing (285), tracking, sorting, determining the relevance of, visualizing (290), and responding (295) to all available consumer generated media (270). Some examples of consumer generated media include web logs or 'blogs', mobile phone blogs or 'mo-blogs', forums, electronic discussion messages, Usenet, message boards, BBS emulating services, product review and discussion web sites, online retail sites that support customer comments, social networks, media repositories, and digital libraries. Any web hosted system for the persistent public storage of human commentary is a potential target for this method. The system is comprised of a coordinated software and hardware system designed to perform management, collection (275), storage (280), analysis (285), workflow, visualization (290), and response tasks upon this media This system permits a unified interface to manage, target, and accelerate interactions within this space, facilitating public relations, marketing, advertising, consumer outreach, political debate, and other modes of directed discourse.
PCT/US2007/068392 2006-05-05 2007-05-07 Systems and methods for consumer-generated media reputation management Ceased WO2007143314A2 (en)

Priority Applications (9)

Application Number Priority Date Filing Date Title
EP07811870A EP2024814A4 (en) 2006-05-05 2007-05-07 SYSTEM AND METHOD FOR REPUTATION MANAGEMENT OF CONTENT CREATED BY THE CUSTOMER
AU2007257092A AU2007257092B2 (en) 2006-05-05 2007-05-07 Systems and methods for consumer-generated media reputation management
CA2690889A CA2690889C (en) 2006-05-05 2007-05-07 Systems and methods for consumer-generated media reputation management
US12/251,370 US20090106697A1 (en) 2006-05-05 2008-10-14 Systems and methods for consumer-generated media reputation management
US12/580,667 US9269068B2 (en) 2006-05-05 2009-10-16 Systems and methods for consumer-generated media reputation management
US13/491,933 US9317180B2 (en) 2006-05-05 2012-06-08 Systems and methods for consumer-generated media reputation management
US13/596,897 US20120324363A1 (en) 2006-05-05 2012-08-28 Consumer-generated media influence and sentiment determination
US14/881,037 US20160217488A1 (en) 2007-05-07 2015-10-12 Systems and methods for consumer-generated media reputation management
US15/067,086 US10235016B2 (en) 2006-05-05 2016-03-10 Systems and methods for consumer-generated media reputation management

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US74662106P 2006-05-05 2006-05-05
US60/746,621 2006-05-05

Related Child Applications (1)

Application Number Title Priority Date Filing Date
US11/745,390 Continuation-In-Part US7720835B2 (en) 2006-05-05 2007-05-07 Systems and methods for consumer-generated media reputation management

Publications (3)

Publication Number Publication Date
WO2007143314A2 WO2007143314A2 (en) 2007-12-13
WO2007143314A3 true WO2007143314A3 (en) 2008-10-30
WO2007143314A9 WO2007143314A9 (en) 2009-04-16

Family

ID=38668615

Family Applications (2)

Application Number Title Priority Date Filing Date
PCT/US2007/068308 Ceased WO2007131213A2 (en) 2006-05-05 2007-05-04 Systems and methods for consumer-generated media reputation management
PCT/US2007/068392 Ceased WO2007143314A2 (en) 2006-05-05 2007-05-07 Systems and methods for consumer-generated media reputation management

Family Applications Before (1)

Application Number Title Priority Date Filing Date
PCT/US2007/068308 Ceased WO2007131213A2 (en) 2006-05-05 2007-05-04 Systems and methods for consumer-generated media reputation management

Country Status (4)

Country Link
EP (1) EP2024814A4 (en)
AU (1) AU2007257092B2 (en)
CA (1) CA2690889C (en)
WO (2) WO2007131213A2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10970772B2 (en) 2014-03-12 2021-04-06 Nanyang Technological University Method and apparatus for algorithmic control of the acceptance of orders by an e-Commerce enterprise

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2011516938A (en) * 2008-02-22 2011-05-26 ソーシャルレップ・エルエルシー Systems and methods for measuring and managing distributed online conversations
US8407286B2 (en) * 2008-05-15 2013-03-26 Yahoo! Inc. Method and apparatus for utilizing social network information for showing reviews
JP5350472B2 (en) * 2008-06-19 2013-11-27 ワイズ テクノロジーズ インコーポレイテッド Product ranking method and product ranking system for ranking a plurality of products related to a topic
WO2010011180A1 (en) 2008-07-25 2010-01-28 Resolvo Systems Pte Ltd Method and system for securing against leakage of source code
EP2216743A1 (en) * 2009-02-09 2010-08-11 Deutsche Telekom AG Method and server for quality assessment of a social network service platform
CN103150432B (en) * 2013-03-07 2016-05-11 宁波成电泰克电子信息技术发展有限公司 A kind of Internet public opinion analysis method
US9311362B1 (en) 2013-03-15 2016-04-12 Google Inc. Personal knowledge panel interface
US9430565B2 (en) * 2014-01-22 2016-08-30 Zefr, Inc. Providing relevant content
CN109120513A (en) * 2018-08-16 2019-01-01 湖南畅远信息技术有限公司 Full media system and implementation method based on intelligent robot response
CN110209957A (en) * 2019-06-06 2019-09-06 北京猎户星空科技有限公司 Explanation method, apparatus, equipment and storage medium based on intelligent robot
CN110633312B (en) * 2019-09-24 2022-03-25 四川长虹电器股份有限公司 E-commerce public opinion analysis method and system based on Mongodb and HandP
CN119377328B (en) * 2025-01-02 2025-04-08 中科星图数字地球合肥有限公司 A distributed spatiotemporal database data synchronization system and method based on message queue

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020062368A1 (en) * 2000-10-11 2002-05-23 David Holtzman System and method for establishing and evaluating cross community identities in electronic forums
US20020107726A1 (en) * 2000-12-22 2002-08-08 Torrance Andrew W. Collecting user responses over a network
US20060004914A1 (en) * 2004-07-01 2006-01-05 Microsoft Corporation Sharing media objects in a network
US20060041597A1 (en) * 2004-08-23 2006-02-23 West Services, Inc. Information retrieval systems with duplicate document detection and presentation functions

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5774123A (en) * 1995-12-15 1998-06-30 Ncr Corporation Apparatus and method for enhancing navigation of an on-line multiple-resource information service
US6999938B1 (en) * 1996-06-10 2006-02-14 Libman Richard M Automated reply generation direct marketing system
US5974572A (en) * 1996-10-15 1999-10-26 Mercury Interactive Corporation Software system and methods for generating a load test using a server access log
US6826553B1 (en) * 1998-12-18 2004-11-30 Knowmadic, Inc. System for providing database functions for multiple internet sources
US6691108B2 (en) 1999-12-14 2004-02-10 Nec Corporation Focused search engine and method
US20020038217A1 (en) * 2000-04-07 2002-03-28 Alan Young System and method for integrated data analysis and management
US7644057B2 (en) * 2001-01-03 2010-01-05 International Business Machines Corporation System and method for electronic communication management
US7801909B2 (en) * 2002-10-17 2010-09-21 Poltorak Alexander I Apparatus and method for identifying and/or for analyzing potential patent infringement
US7506072B2 (en) * 2003-10-14 2009-03-17 Sun Microsystems, Inc. Web browser as web service server in interaction with business process engine
US7933958B2 (en) * 2004-06-08 2011-04-26 International Business Machines Corporation Real-time blog interaction
US7293017B2 (en) * 2004-07-01 2007-11-06 Microsoft Corporation Presentation-level content filtering for a search result
US20060080130A1 (en) * 2004-10-08 2006-04-13 Samit Choksi Method that uses enterprise application integration to provide real-time proactive post-sales and pre-sales service over SIP/SIMPLE/XMPP networks
US20060136474A1 (en) * 2004-12-21 2006-06-22 Inventec Corporation Customer service automatic answering system and method

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020062368A1 (en) * 2000-10-11 2002-05-23 David Holtzman System and method for establishing and evaluating cross community identities in electronic forums
US20020107726A1 (en) * 2000-12-22 2002-08-08 Torrance Andrew W. Collecting user responses over a network
US20060004914A1 (en) * 2004-07-01 2006-01-05 Microsoft Corporation Sharing media objects in a network
US20060041597A1 (en) * 2004-08-23 2006-02-23 West Services, Inc. Information retrieval systems with duplicate document detection and presentation functions

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
GOLGHER ET AL.: "An Example-Based Environment for Wrapper Generation", PROCEEDINGS OF THE WORKSHOPS ON CONCEPTUAL MODELING APPROACHES FOR E-BUSINESS AND THE WORLD WIDE WEB AND CONCEPTUAL MODELING: CONCEPTUAL MODELING FOR E-BUSINESS AND THE WEB, October 2000 (2000-10-01), pages 152 - 164, XP008101019 *
OPPERMANN: "BlogDesk Help", 21 March 2006 (2006-03-21), pages 1 - 31, XP008104004, Retrieved from the Internet <URL:http://www.blogdesk.org/en/blogdesk-help.pdf> *

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10970772B2 (en) 2014-03-12 2021-04-06 Nanyang Technological University Method and apparatus for algorithmic control of the acceptance of orders by an e-Commerce enterprise

Also Published As

Publication number Publication date
CA2690889A1 (en) 2007-12-13
EP2024814A4 (en) 2010-11-10
WO2007131213A3 (en) 2008-02-14
AU2007257092A1 (en) 2007-12-13
CA2690889C (en) 2017-03-21
WO2007143314A9 (en) 2009-04-16
WO2007131213A2 (en) 2007-11-15
WO2007143314A2 (en) 2007-12-13
EP2024814A2 (en) 2009-02-18
AU2007257092B2 (en) 2012-02-09

Similar Documents

Publication Publication Date Title
WO2007143314A3 (en) Systems and methods for consumer-generated media reputation management
Nyagadza Search engine marketing and social media marketing predictive trends
Mindel et al. The sustainability of polycentric information Commons1
US20220092635A1 (en) Adaptive real time modeling and scoring
Mokhtarian Telecommunications and travel: The case for complementarity
Tan et al. Modified usability framework for disaster apps: a qualitative thematic analysis of user reviews
US20140156341A1 (en) Identifying potential customers using social networks
WO2012078659A2 (en) Correlating user interactions with interfaces
CN103491146A (en) Method, device and system for releasing network information
CN101350092A (en) Method and system for publishing network advertisement
JP2014130584A (en) Advertisement exposure method based on event occurrence, server for executing the same method and computer-readable recording medium
Sarker Mobile data science: Towards understanding data-driven intelligent mobile applications
Ratten Art galleries usage of artificial intelligence
Sand et al. A big data aggregation, analysis and exploitation integrated platform for increasing social management intelligence
Vecchio et al. Managing corporate reputation in the blogosphere: the case of dell computer
US10217142B1 (en) Selective solicitation of user feedback for digital goods markets
Chen et al. Networked corporate advocacy in a polarized public arena: analyzing discourse networks of US Fortune 500 companies on controversial issues
by Gareth Bell Interview with Marshall Sponder, author of social media analytics
US20140115095A1 (en) Content item type determination and selection
Odoh The Role of AI-driven Digital Advertising in Sustainable Real Estate Marketing in Nigeria
Chernobrovkina et al. Adaptation of brand marketing management: digital communications for ensuring stability in wartime conditions
Steinbauer et al. Building an information system for reality mining based on communication traces
Cunningham et al. Internet of things: Promises and complexities
Setthasuravich et al. I can see your voice! Analyzing public opinions on urban issues in Thailand’s Khon Kaen Municipality through social media
Cranston et al. Mobile services in a wireless world: the CTA 2009 ICT observatory meeting

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 07811870

Country of ref document: EP

Kind code of ref document: A2

NENP Non-entry into the national phase

Ref country code: DE

WWE Wipo information: entry into national phase

Ref document number: 2007811870

Country of ref document: EP

WWE Wipo information: entry into national phase

Ref document number: 2007257092

Country of ref document: AU

ENP Entry into the national phase

Ref document number: 2007257092

Country of ref document: AU

Date of ref document: 20070507

Kind code of ref document: A

WWE Wipo information: entry into national phase

Ref document number: 2690889

Country of ref document: CA