CN116596226A - Management system for intelligent property resource allocation and control method thereof - Google Patents
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Abstract
Description
技术领域technical field
本申请涉及物业管理技术领域,例如涉及一种用于智慧物业资源调配的管理系统及其控制方法。This application relates to the technical field of property management, for example, it relates to a management system and a control method for smart property resource allocation.
背景技术Background technique
随着城市建设的发展和居住条件的改善,各种住宅、商业大厦、办公大楼等住宅小区日益增多,它们在交付使用后,都面临着管理、养护、修缮的问题,这些问题促使物业管理系统产生。With the development of urban construction and the improvement of living conditions, various residential buildings, commercial buildings, office buildings and other residential quarters are increasing. After they are delivered for use, they all face management, maintenance and repair problems. These problems prompt the property management system produce.
然而目前的物业在对小区各方面的事物进行管理时,对各物业工作者的工作管理为人工管理,其人工管理无法时时刻刻掌握各工作者的工作状态,由于物业的事物涉及繁杂,这样对于事物的统计和进度的把控是比较困难,存在管理不到位的问题,无法对物业资源做出统一调配,管理效率低,同时无法有效地监督员工,降低了物业服务质量,难以满足现在物业管理的需求。However, when the current property manages all aspects of the community, the work management of each property worker is manual management, and its manual management cannot grasp the working status of each worker at all times. It is relatively difficult to control the statistics and progress of things, and there are problems of inadequate management. It is impossible to make unified allocation of property resources, and the management efficiency is low. management needs.
在实现本公开实施例的过程中,发现相关技术中至少存在如下问题:In the process of implementing the embodiments of the present disclosure, it is found that at least the following problems exist in related technologies:
无法对物业资源做出统一调配,管理效率低,同时无法有效地监督员工,降低了物业服务质量,难以满足现在物业管理的需求。It is impossible to make a unified allocation of property resources, the management efficiency is low, and at the same time, employees cannot be effectively supervised, which reduces the quality of property service and is difficult to meet the needs of current property management.
需要说明的是,在上述背景技术部分公开的信息仅用于加强对本申请的背景的理解,因此可以包括不构成对本领域普通技术人员已知的现有技术的信息。It should be noted that the information disclosed in the above background technology section is only used to enhance the understanding of the background of the application, and therefore may include information that does not constitute prior art known to those of ordinary skill in the art.
发明内容Contents of the invention
为了对披露的实施例的一些方面有基本的理解,下面给出了简单的概括。所述概括不是泛泛评述,也不是要确定关键/重要组成元素或描绘这些实施例的保护范围,而是作为后面的详细说明的序言。In order to provide a basic understanding of some aspects of the disclosed embodiments, a brief summary is presented below. The summary is not intended to be an extensive overview nor to identify key/important elements or to delineate the scope of these embodiments, but rather serves as a prelude to the detailed description that follows.
本公开实施例提供了一种用于智慧物业资源调配的管理系统及其控制方法,实现了对物业的智能调配管理,提高管理效率,大大满足了现代物业管理的需求,且有效地监管员工,促使执行人员认真对待物业派发的作业任务,有助于保证对作业的完成质量。The embodiment of the present disclosure provides a management system and control method for smart property resource allocation, which realizes intelligent allocation management of properties, improves management efficiency, greatly meets the needs of modern property management, and effectively supervises employees. Encouraging executives to take seriously the assignments assigned by the property will help ensure the quality of the assignments.
在一些实施例中,用于智慧物业资源调配的管理系统,包括:信息获取模块、信息处理模块、资源调配控制模块和追踪记录模块。信息获取模块用于实时获取物业的作业任务信息以及作业执行人员的工作状态信息、地理位置信息和职能信息;信息处理模块与信息获取模块连接,用于根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员;资源调配控制模块与信息处理模块连接,且与作业执行人员的移动终端无线通讯连接,用于根据确定的作业任务的执行人员,将作业任务信息发送至执行人员的移动终端;追踪记录模块与资源调配控制模块连接,在确定资源调配控制模块将作业任务信息发送至执行人员的移动终端的情况下,追踪记录模块用于追踪并记录执行人员完成作业任务的达标程度信息。In some embodiments, the management system for smart property resource allocation includes: an information acquisition module, an information processing module, a resource allocation control module, and a tracking record module. The information acquisition module is used to obtain real-time job task information of the property and the work status information, geographic location information and function information of the job executors; Analyze and process status information, geographic location information and function information, and use optimized resource allocation technology to determine the executor of the task; the resource allocation control module is connected to the information processing module, and is connected to the mobile terminal of the operator by wireless communication. According to the executor of the determined job task, the job task information is sent to the mobile terminal of the executor; the tracking record module is connected with the resource allocation control module, and the resource allocation control module is determined to send the job task information to the executor's mobile terminal. Under certain circumstances, the tracking and recording module is used to track and record information on the degree of compliance of the executors to complete the tasks.
在一些实施例中,用于智慧物业资源调配的管理系统的控制方法,包括:In some embodiments, the control method for the management system of smart property resource deployment includes:
获取物业的作业任务信息以及作业执行人员的工作状态信息、地理位置信息和职能信息;Obtain the job task information of the property and the work status information, geographic location information and functional information of the job executors;
根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员;According to the task information, analyze and process the work status information, geographic location information and function information of the job executor, and use the optimized resource allocation technology to determine the executor of the job task;
根据确定的作业任务的执行人员,控制资源调配控制模块将作业任务信息发送至执行人员的移动终端;According to the determined executor of the task, the control resource allocation control module sends the task information to the mobile terminal of the executor;
控制追踪记录模块追踪并记录执行人员完成作业任务的达标程度。The control tracking record module tracks and records the fulfillment degree of the execution personnel to complete the tasks.
本公开实施例提供的用于智慧物业资源调配的管理系统及其控制方法,可以实现以下技术效果:The management system and control method for intelligent property resource allocation provided by the embodiments of the present disclosure can achieve the following technical effects:
通过根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员,可对物业工作人员进行合理的调配,能够及时地将物业的作业任务准确的分配至适合此项作业的执行人员,以便更高效地完成物业作业任务,有助于提高作业效率,并且实现了对物业的智能调配管理,提高管理效率,避免了人工管理不到位以及在出现紧急事件时无法进行调配的问题,节省了大量的管理人力的同时提升了物业管理水平,大大满足了现代物业管理的需求,其中,在确定资源调配控制模块将作业任务信息发送至执行人员的移动终端的情况下,追踪记录模块用于追踪并记录执行人员完成作业任务的达标程度信息,从而能够很好地记录作业的完成情况,有效地监管员工,促使执行人员认真对待物业派发的作业任务,有助于保证对作业的完成质量。By analyzing and processing the working status information, geographical location information and functional information of the job executors according to the job task information, and using the optimized resource allocation technology to determine the job task executors, the property staff can be reasonably deployed, and can Timely and accurate assignment of the real estate operation tasks to the executors suitable for this operation, so as to complete the real estate operation tasks more efficiently, help to improve the operation efficiency, and realize the intelligent allocation and management of the property, improve the management efficiency, avoid It solves the problems of insufficient manual management and the inability to deploy when emergencies occur, saves a lot of management manpower and improves the level of property management, which greatly meets the needs of modern property management. Among them, when determining the resource allocation control module will work When task information is sent to the mobile terminal of the executor, the tracking and recording module is used to track and record the degree of compliance of the executor to complete the job task, so that the completion of the job can be well recorded, the employee can be effectively supervised, and the executor Seriously treat the homework tasks assigned by the property, which helps to ensure the quality of the homework.
以上的总体描述和下文中的描述仅是示例性和解释性的,不用于限制本申请。The foregoing general description and the following description are exemplary and explanatory only and are not intended to limit the application.
附图说明Description of drawings
一个或多个实施例通过与之对应的附图进行示例性说明,这些示例性说明和附图并不构成对实施例的限定,附图中具有相同参考数字标号的元件示为类似的元件,附图不构成比例限制,并且其中:One or more embodiments are exemplified by the corresponding drawings, and these exemplifications and drawings do not constitute a limitation to the embodiments, and elements with the same reference numerals in the drawings are shown as similar elements, The drawings are not limited to scale and in which:
图1是本公开实施例提供的一个用于智慧物业资源调配的管理系统的示意图;FIG. 1 is a schematic diagram of a management system for smart property resource allocation provided by an embodiment of the present disclosure;
图2是本公开实施例提供的信息获取模块的示意图;FIG. 2 is a schematic diagram of an information acquisition module provided by an embodiment of the present disclosure;
图3是本公开实施例提供的信息处理模块的示意图;Fig. 3 is a schematic diagram of an information processing module provided by an embodiment of the present disclosure;
图4是本公开实施例提供的资源调配控制模块的示意图;FIG. 4 is a schematic diagram of a resource allocation control module provided by an embodiment of the present disclosure;
图5是本公开实施例提供的追踪记录模块的示意图;Fig. 5 is a schematic diagram of a trace recording module provided by an embodiment of the present disclosure;
图6是本公开实施例提供的统筹管理模块的示意图;FIG. 6 is a schematic diagram of an overall management module provided by an embodiment of the present disclosure;
图7是本公开实施例提供的用于智慧物业资源调配的管理系统的控制方法的示意图;FIG. 7 is a schematic diagram of a control method for a management system for smart property resource allocation provided by an embodiment of the present disclosure;
图8是本公开实施例提供的一个用于智慧物业资源调配的管理系统的示意图。Fig. 8 is a schematic diagram of a management system for smart property resource allocation provided by an embodiment of the present disclosure.
附图标记:Reference signs:
100、信息获取模块;101、作业任务获取单元;102、执行人员信息获取单元;200、信息处理模块;201、分析处理单元;202、优化单元;300、资源调配控制模块;301、资源调配单元;302、控制单元;400、移动终端;500、追踪记录模块;501、信息反馈单元;600、统筹管理模块;601、信息整理单元;602、信息存储单元;603、员工考核单元;700、处理器;701、存储器;702、通信接口;703、总线。100. Information acquisition module; 101. Job task acquisition unit; 102. Executive information acquisition unit; 200. Information processing module; 201. Analysis and processing unit; 202. Optimization unit; 300. Resource allocation control module; 301. Resource allocation unit ; 302, control unit; 400, mobile terminal; 500, tracking and recording module; 501, information feedback unit; 600, overall management module; 601, information sorting unit; 602, information storage unit; device; 701, memory; 702, communication interface; 703, bus.
具体实施方式Detailed ways
为了能够更加详尽地了解本公开实施例的特点与技术内容,下面结合附图对本公开实施例的实现进行详细阐述,所附附图仅供参考说明之用,并非用来限定本公开实施例。在以下的技术描述中,为方便解释起见,通过多个细节以提供对所披露实施例的充分理解。然而,在没有这些细节的情况下,一个或多个实施例仍然可以实施。在其它情况下,为简化附图,熟知的结构和装置可以简化展示。In order to understand the characteristics and technical content of the embodiments of the present disclosure in more detail, the implementation of the embodiments of the present disclosure will be described in detail below in conjunction with the accompanying drawings. The attached drawings are only for reference and description, and are not intended to limit the embodiments of the present disclosure. In the following technical description, for purposes of explanation, numerous details are set forth in order to provide a thorough understanding of the disclosed embodiments. However, one or more embodiments may be practiced without these details. In other instances, well-known structures and devices may be shown simplified in order to simplify the drawings.
本公开实施例的说明书和权利要求书及上述附图中的术语“第一”、“第二”等是用于区别类似的对象,而不必用于描述特定的顺序或先后次序。应该理解这样使用的数据在适当情况下可以互换,以便这里描述的本公开实施例的实施例。此外,术语“包括”和“具有”以及他们的任何变形,意图在于覆盖不排他的包含。The terms "first", "second" and the like in the description and claims of the embodiments of the present disclosure and the above drawings are used to distinguish similar objects, and are not necessarily used to describe a specific sequence or sequence. It should be understood that the data so used may be interchanged under appropriate circumstances so as to facilitate the embodiments of the disclosed embodiments described herein. Furthermore, the terms "comprising" and "having", as well as any variations thereof, are intended to cover a non-exclusive inclusion.
除非另有说明,术语“多个”表示两个或两个以上。Unless stated otherwise, the term "plurality" means two or more.
本公开实施例中,字符“/”表示前后对象是一种“或”的关系。例如,A/B表示:A或B。In the embodiments of the present disclosure, the character "/" indicates that the preceding and following objects are an "or" relationship. For example, A/B means: A or B.
术语“和/或”是一种描述对象的关联关系,表示可以存在三种关系。例如,A和/或B,表示:A或B,或,A和B这三种关系。The term "and/or" is an associative relationship describing objects, indicating that there can be three relationships. For example, A and/or B means: A or B, or, A and B, these three relationships.
术语“对应”可以指的是一种关联关系或绑定关系,A与B相对应指的是A与B之间是一种关联关系或绑定关系。The term "correspondence" may refer to an association relationship or a binding relationship, and the correspondence between A and B means that there is an association relationship or a binding relationship between A and B.
本公开实施例中,智能家电设备是指将微处理器、传感器技术、网络通信技术引入家电设备后形成的家电产品,具有智能控制、智能感知及智能应用的特征,智能家电设备的运作过程往往依赖于物联网、互联网以及电子芯片等现代技术的应用和处理,例如智能家电设备可以通过连接电子设备,实现用户对智能家电设备的远程控制和管理。In the embodiments of the present disclosure, smart home appliances refer to home appliances formed by introducing microprocessors, sensor technologies, and network communication technologies into home appliances. They have the characteristics of intelligent control, intelligent perception, and intelligent applications. Relying on the application and processing of modern technologies such as the Internet of Things, the Internet, and electronic chips, for example, smart home appliances can realize remote control and management of smart home appliances by users by connecting electronic devices.
公开实施例中,终端设备是指具有无线连接功能的电子设备,终端设备可以通过连接互联网,与如上的智能家电设备进行通信连接,也可以直接通过蓝牙、wifi等方式与如上的智能家电设备进行通信连接。在一些实施例中,终端设备例如为移动设备、电脑、或悬浮车中内置的车载设备等,或其任意组合。移动设备例如可以包括手机、智能家居设备、可穿戴设备、智能移动设备、虚拟现实设备等,或其任意组合,其中,可穿戴设备例如包括:智能手表、智能手环、计步器等。In the disclosed embodiments, a terminal device refers to an electronic device with a wireless connection function. The terminal device can communicate with the above-mentioned smart home appliance by connecting to the Internet, or directly communicate with the above-mentioned smart home appliance through Bluetooth, wifi, etc. communication connection. In some embodiments, the terminal device is, for example, a mobile device, a computer, or a vehicle-mounted device built into a hover vehicle, or any combination thereof. The mobile device may include, for example, a mobile phone, a smart home device, a wearable device, a smart mobile device, a virtual reality device, etc., or any combination thereof, wherein the wearable device includes, for example, a smart watch, a smart bracelet, a pedometer, and the like.
结合图1-5所示,本公开实施例提供一种用于智慧物业资源调配的管理系统,包括:信息获取模块100、信息处理模块200、资源调配控制模块300和追踪记录模块500。信息获取模块100用于实时获取物业的作业任务信息以及作业执行人员的工作状态信息、地理位置信息和职能信息;信息处理模块200与信息获取模块100连接,用于根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员;资源调配控制模块300与信息处理模块200连接,且与作业执行人员的移动终端400无线通讯连接,用于根据确定的作业任务的执行人员,将作业任务信息发送至执行人员的移动终端400;追踪记录模块500与资源调配控制模块300连接,在确定资源调配控制模块300将作业任务信息发送至执行人员的移动终端400的情况下,追踪记录模块500用于追踪并记录执行人员完成作业任务的达标程度信息。As shown in FIGS. 1-5 , an embodiment of the present disclosure provides a management system for smart property resource allocation, including: an information acquisition module 100 , an information processing module 200 , a resource allocation control module 300 and a tracking record module 500 . The information acquisition module 100 is used for real-time acquisition of job task information of the property and the work status information, geographic location information and function information of the job performers; Analyze and process personnel's working status information, geographic location information and function information, and use optimized resource allocation technology to determine the executor of the job task; the resource allocation control module 300 is connected to the information processing module 200, and is connected to the mobile terminal of the job executor 400 wireless communication connection, used to send the job task information to the mobile terminal 400 of the executor according to the executor of the determined job task; the tracking record module 500 is connected with the resource allocation control module 300, and the resource allocation control module 300 determines the operation When the task information is sent to the mobile terminal 400 of the executor, the tracking and recording module 500 is used to track and record the achievement level information of the task completed by the executor.
采用本公开实施例提供的用于智慧物业资源调配的管理系统,通过根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员,可对物业工作人员进行合理的调配,能够及时地将物业的作业任务准确的分配至适合此项作业的执行人员,以便更高效地完成物业作业任务,有助于提高作业效率,并且实现了对物业的智能调配管理,提高管理效率,避免了人工管理不到位以及在出现紧急事件时无法进行调配的问题,节省了大量的管理人力的同时提升了物业管理水平,大大满足了现代物业管理的需求,其中,在确定资源调配控制模块300将作业任务信息发送至执行人员的移动终端400的情况下,追踪记录模块500用于追踪并记录执行人员完成作业任务的达标程度信息,从而能够很好地记录作业的完成情况,有效地监管员工,促使执行人员认真对待物业派发的作业任务,有助于保证对作业的完成质量。Using the management system for smart property resource allocation provided by the embodiments of the present disclosure, by analyzing and processing the work status information, geographical location information and function information of the job executors according to the job task information, and using the optimized resource allocation technology, determine The executors of the operation tasks can reasonably allocate the property staff, and can timely and accurately assign the operation tasks of the property to the executors who are suitable for this operation, so as to complete the property operation tasks more efficiently and help improve the operation Efficiency, and realize the intelligent allocation management of the property, improve the management efficiency, avoid the problem of insufficient manual management and the inability to allocate in the event of an emergency, save a lot of management manpower and improve the level of property management, greatly satisfying In order to meet the needs of modern property management, in the case where it is determined that the resource allocation control module 300 sends the operation task information to the execution personnel's mobile terminal 400, the tracking and recording module 500 is used to track and record the information on the degree of achievement of the operation tasks completed by the execution personnel , so as to be able to record the completion of the job well, effectively supervise the employees, and encourage the executives to take the job tasks assigned by the property seriously, which helps to ensure the quality of the job completion.
可选地,达标程度包括作业完成用时、作业过程中的表现以及用户评价。这样,通过将作业完成用时、作业过程中的表现以及用户评价三个方面作为判断执行人员执行任务作业的达标条件,能够更加全面地说明执行人员对任务作业的完成情况,采用综合评定的方式,可促进执行人员认真对待其所执行的任务作业,有助于提高物业的服务水平。Optionally, the attainment degree includes the completion time of the assignment, performance during the assignment, and user evaluation. In this way, by using the three aspects of job completion time, performance in the job process, and user evaluation as the criteria for judging the fulfillment of the task by the executor, it is possible to more fully explain the completion of the task by the executor, and adopt a comprehensive evaluation method. It can promote executives to take the tasks they perform seriously, and help improve the service level of the property.
值得说明的是:移动终端400为作业执行人员的通信设备,如手机,在派发作业任务时,无需召集执行人员再分配任务,通过将作业任务发送至执行人员的手机,使执行人员直接去往作业执行的位置,节省时间的同时实现了对物业的智能调配管理;利用追踪记录模块500追踪记录的方式则可采用摄像录音装置,通过执行人员佩戴摄像录音装置,利用摄像录音装置可实时收集执行人员在执行作业任务时的相关数据,例如作业完成用时、作业过程中的表现以及用户评价等相关数据信息。It is worth noting that the mobile terminal 400 is the communication device of the operator, such as a mobile phone. When dispatching the task, there is no need to call the operator to assign the task. By sending the task to the operator's mobile phone, the operator can directly go to The position where the job is executed saves time and realizes the intelligent allocation and management of the property; the way of tracking and recording with the tracking recording module 500 can use a camera and recording device, and the execution personnel can wear the camera and recording device, and use the camera and recording device to collect and execute in real time Relevant data when personnel perform job tasks, such as job completion time, performance during the job process, user evaluation and other related data information.
可选地,信息获取模块100包括:作业任务获取单元101和执行人员信息获取单元102。作业任务获取单元101用于实时获取物业的作业任务信息;执行人员信息获取单元102用于获取作业执行人员的工作状态信息、地理位置信息和职能信息。这样,利用作业任务获取单元101和执行人员信息获取单元102分别获取物业的作业任务信息以及作业执行人员的工作状态信息、地理位置信息和职能信息,无需采用人工信息传递的方式,使获取方式智能化,保证信息获取的及时性和高效性,且通过对信息数据采集技术对物业的工作性数据进行采集获取,可以根据采集到的数据进行数据分析,有利于对数据的统计整理,可对作业任务计划做出最优调整。Optionally, the information acquisition module 100 includes: a job task acquisition unit 101 and a performer information acquisition unit 102 . The job task acquisition unit 101 is used to acquire real-time job task information of the property; the execution personnel information acquisition unit 102 is used to obtain the work status information, geographic location information and function information of the job execution personnel. In this way, using the job task acquisition unit 101 and the executor information acquisition unit 102 to acquire the job task information of the property and the work status information, geographic location information and function information of the job executors, there is no need to use manual information transmission, making the acquisition method intelligent To ensure the timeliness and efficiency of information acquisition, and through the collection and acquisition of the working data of the property through the information data collection technology, data analysis can be carried out according to the collected data, which is conducive to the statistical arrangement of data and can be used for operations. Optimal adjustments to the mission plan.
可选地,作业任务信息包括作业内容、作业时段以及作业的紧急程度。这样,便于执行人员更好地了解作业任务,以便更加全面的分析作业任务的需求,从而做出全面的应对之策,避免在进行作业任务时出现遗漏,有助于高效地完成作业任务。Optionally, the job task information includes job content, job time period, and job urgency. In this way, it is convenient for the executive personnel to better understand the job tasks, so as to analyze the needs of the job tasks more comprehensively, so as to make comprehensive countermeasures, avoid omissions when performing the job tasks, and help to complete the job tasks efficiently.
可选地,作业执行人员的工作状态信息包括执行人员处于工作中还是处于空间中以及处于工作中的执行人员的工作时间,地理位置信息是指执行人员当前所处位置以及执行人员与作业任务之间的位置,职能信息是指执行人员所擅长的专业,例如执行人员的职能为清洁或设备维修亦或是设备安装等。这样,可合理地对物业工作人员进行合理的调配,能够及时地将物业的作业任务准确地分配至适合此项作业的执行人员,以便更高效地完成物业作业任务,有助于提高作业效率。Optionally, the work status information of the job executor includes whether the executor is working or in the space and the working time of the executor who is working, and the geographic location information refers to the current location of the executor and the relationship between the executor and the job task. The position of the room, and the function information refers to the profession that the executive is good at, for example, the function of the executive is cleaning, equipment maintenance, or equipment installation. In this way, the real estate staff can be rationally allocated, and the real estate operation tasks can be accurately assigned to the executors suitable for this operation in a timely manner, so as to complete the real estate operation tasks more efficiently and help improve operational efficiency.
可选地,信息处理模块200包括:分析处理单元201和优化单元202。分析处理单元201与信息获取模块100连接,用于根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,确定分析处理结果;优化单元202与分析处理单元201连接,优化单元202用于根据分析处理结果,通过优化资源调配技术,确定作业任务的执行人员。这样,可合理地对物业工作人员进行合理的调配,能够及时地将物业的作业任务准确的分配至适合此项作业的执行人员,以便更高效地完成物业作业任务,有助于提高作业效率,并且实现了对物业的智能调配管理,提高管理效率,大大满足了现代物业管理的需求。Optionally, the information processing module 200 includes: an analysis processing unit 201 and an optimization unit 202 . The analysis processing unit 201 is connected with the information acquisition module 100, and is used to analyze and process the work status information, geographical location information and function information of the job execution personnel according to the job task information, and determine the analysis and processing results; the optimization unit 202 and the analysis processing unit 201 In connection, the optimization unit 202 is configured to determine the performer of the job task by optimizing the resource allocation technology according to the analysis and processing results. In this way, the real estate staff can be rationally allocated, and the real estate operation tasks can be accurately assigned to the executors who are suitable for this operation in a timely manner, so as to complete the real estate operation tasks more efficiently and help improve operation efficiency. And it realizes the intelligent allocation and management of the property, improves the management efficiency, and greatly meets the needs of modern property management.
值得说明的是,优化资源调配技术是指对获取的多种信息进行统计与整理,分析出获取的多项信息之间的联系,以确定执行某项作业任务的最佳执行人员,可以使得员工能够发挥最大的作用,例如:接收到需要进行道路清洁的作业任务,此时通过优化资源调配技术,在作业执行人员中选择处于空闲状态,且职能为清洁,以及距离作业任务地点最近的执行人员即可。It is worth noting that the optimization of resource allocation technology refers to the statistics and sorting of various information obtained, and the analysis of the relationship between the obtained information to determine the best executive personnel to perform a certain task, which can make employees It can play the greatest role, for example: when receiving a job task that requires road cleaning, at this time, through the optimization of resource allocation technology, select the operator who is idle, whose function is cleaning, and who is closest to the task location That's it.
可选地,资源调配控制模块300包括:资源调配单元301和控制单元302。资源调配单元301与信息处理模块200连接,且与作业执行人员的移动终端400无线通讯连接;控制单元302与资源调配单元301连接,控制单元302用于根据确定的作业任务的执行人员,控制资源调配单元301将作业任务信息发送至执行人员的移动终端400。这样,在派发作业任务时,无需召集执行人员再分配任务,通过将作业任务发送至执行人员的移动终端400,执行人员通过移动终端400接收到信息后,即可依据信息指示完成作业任务,例如,向执行人员发送地点为客户家里,时间为中午十二点,任务为维修管道破裂,从而也可使执行人员直接去往作业执行的位置,节省时间的同时实现了对物业的智能调配管理。Optionally, the resource allocation control module 300 includes: a resource allocation unit 301 and a control unit 302 . The resource allocation unit 301 is connected to the information processing module 200, and is wirelessly connected to the mobile terminal 400 of the job executor; the control unit 302 is connected to the resource allocation unit 301, and the control unit 302 is used to control the resources according to the determined executor of the job task. The deployment unit 301 sends the job task information to the mobile terminal 400 of the execution personnel. In this way, when distributing tasks, there is no need to call the executors to reassign the tasks. By sending the tasks to the executors' mobile terminals 400, the executors can complete the tasks according to the information instructions after receiving the information through the mobile terminals 400, for example , send to the execution personnel the location is the customer's home, the time is 12:00 noon, and the task is to repair the broken pipeline, so that the execution personnel can go directly to the location where the job is performed, saving time and realizing the intelligent allocation and management of the property.
如图6所示,可选地,用于智慧物业资源调配的管理系统还包括:统筹管理模块600。统筹管理模块600与信息获取模块100、信息处理模块200、资源调配控制模块300和追踪记录模块500均连接,统筹管理模块600用于在执行人员执行的作业任务未达标的情况下,对作业任务与执行人员进行重新调配,以确定执行作业任务的最佳方案。这样,在执行人员执行的作业任务未达标的情况下,利用统筹管理模块600对作业任务与执行人员进行重新调配,以确定执行作业任务的最佳方案,可对物业资源调配做出最优调整,使得物业作业人员能够发挥最大的作用,避免因资源调配不合理而导致降低物业管理水平的问题,可实时对方案进行整改,有助于提升物业整体的工作效率和管理水平。As shown in FIG. 6 , optionally, the management system for smart property resource allocation further includes: an overall management module 600 . The overall management module 600 is connected to the information acquisition module 100, the information processing module 200, the resource allocation control module 300, and the tracking record module 500. The overall management module 600 is used to check the operating tasks performed by the executors if the tasks are not up to standard. Re-deploy with executives to determine the best way to perform job tasks. In this way, when the tasks performed by the executors do not meet the standards, the overall management module 600 is used to re-allocate the tasks and the executors to determine the best solution for performing the tasks, and to make optimal adjustments to the allocation of property resources , so that the property operators can play the greatest role, avoid the problem of lowering the level of property management due to unreasonable resource allocation, and can rectify the plan in real time, which will help improve the overall work efficiency and management level of the property.
可选地,追踪记录模块500还包括:信息反馈单元501。与统筹管理模块600连接,信息反馈单元501用于向统筹管理模块600发送执行人员的反馈信息,统筹管理模块600根据执行人员的反馈信息,对作业任务与执行人员进行重新调配。这样,由于执行人员在进行作业任务时,不可避免出现遗漏的工序,因此利用信息反馈单元501实时传递执行人员的反馈信息,有助于执行人员高效地完成作业任务,保证物业服务质量的同时提高执行人员的工作效率,例如:执行人员在进行作业任务时,需要有人辅助,或缺少作业工具,即可通过信息反馈单元501实时反馈,或是此项作业执行人员存在特殊原因,例如身体不适等,无法完成作业任务时,此时统筹管理模块600根据执行人员的反馈信息,对作业任务与执行人员进行重新调配,保证能够及时完成作业任务。Optionally, the trace recording module 500 further includes: an information feedback unit 501 . Connected with the overall management module 600, the information feedback unit 501 is used to send the feedback information of the execution personnel to the overall management module 600, and the overall management module 600 re-assigns the task and the execution personnel according to the feedback information of the execution personnel. In this way, since the executors will inevitably miss procedures when performing tasks, the use of the information feedback unit 501 to transmit the feedback information of the executors in real time will help the executors to complete the tasks efficiently, ensuring the quality of property services while improving The work efficiency of the executor, for example: when the executor needs someone to assist when carrying out the operation task, or lacks the operation tools, he can give real-time feedback through the information feedback unit 501, or there is a special reason for the executor of this operation, such as physical discomfort, etc. , when the job task cannot be completed, at this time, the overall management module 600 re-assigns the job task and the executor according to the feedback information of the executor, so as to ensure that the job task can be completed in time.
可选地,统筹管理模块600包括信息整理单元601和信息存储单元602,信息整理单元601与信息获取模块100、信息处理模块200、资源调配控制模块300和追踪记录模块500均连接,用于将作业任务信息、执行作业任务的执行人员信息以及执行人员完成作业任务的达标程度信息进行归纳整理,信息存储单元602用于对归纳整理后的信息进行存档。这样,利用信息整理单元601和信息存储单元602分别对各项信息进行整理和对整理后的信息进行存档,使每一项执行物业作业任务的各项数据均有记录,便于后续提取查询,从而通过大数据技术可以提高企业管理效率。Optionally, the overall management module 600 includes an information sorting unit 601 and an information storage unit 602, and the information sorting unit 601 is connected to the information acquisition module 100, the information processing module 200, the resource allocation control module 300 and the tracking record module 500, and is used to The job task information, the executor information who executes the job task, and the information on the degree of achievement of the job task by the executor are summarized, and the information storage unit 602 is used for archiving the sorted information. In this way, the information sorting unit 601 and the information storage unit 602 are used to sort out various information and archive the sorted information, so that each data of each property operation task is recorded, which is convenient for subsequent extraction and query, thereby Big data technology can improve the efficiency of enterprise management.
可选地,统筹管理模块600还包括:员工考核单元603,员工考核单元603与追踪记录模块500连接,员工考核单元603用于根据执行人员完成作业任务的达标程度信息,对执行人员的业绩进行考核记录。这样,便于物业管理人员对执行人员的业绩进行考核,从而根据考核业绩对各工作人员进行评级,可节省后续业绩考核所用时间,极大提升了物业整体的管理水平。Optionally, the overall planning and management module 600 also includes: an employee assessment unit 603, which is connected to the tracking record module 500, and the employee assessment unit 603 is used to evaluate the performance of the executive personnel according to the information on the degree of achievement of the tasks completed by the executive personnel. Assessment records. In this way, it is convenient for the property management personnel to assess the performance of the executive personnel, so as to rate each staff member according to the assessment performance, which can save time for subsequent performance assessment and greatly improve the overall management level of the property.
结合图7所示,本公开实施例提供一种用于智慧物业资源调配的管理系统的控制方法,包括:As shown in FIG. 7 , an embodiment of the present disclosure provides a control method for a management system for smart property resource allocation, including:
S01,获取物业的作业任务信息以及作业执行人员的工作状态信息、地理位置信息和职能信息;S01, obtain the property's operation task information and the work status information, geographical location information and function information of the operation personnel;
S02,根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员;S02, analyze and process the work status information, geographic location information and function information of the job executors according to the job task information, and use the optimized resource allocation technology to determine the executors of the job tasks;
S03,根据确定的作业任务的执行人员,控制资源调配控制模块将作业任务信息发送至执行人员的移动终端;S03, according to the determined executor of the task, control the resource allocation control module to send the task information to the mobile terminal of the executor;
S04,控制追踪记录模块追踪并记录执行人员完成作业任务的达标程度。S04, the control tracking and recording module tracks and records the compliance degree of the execution personnel to complete the task.
采用本公开实施例提供的用于智慧物业资源调配的管理系统的控制方法,通过根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员,可对物业工作人员进行合理的调配,能够及时地将物业的作业任务准确的分配至适合此项作业的执行人员,以便更高效地完成物业作业任务,有助于提高作业效率,并且实现了对物业的智能调配管理,提高管理效率,避免了人工管理不到位以及在出现紧急事件时无法进行调配的问题,节省了大量的管理人力的同时提升了物业管理水平,大大满足了现代物业管理的需求,其中,追踪记录模块用于追踪并记录执行人员完成作业任务的达标程度信息,能够很好地记录作业的完成情况,有效地监管员工,促使执行人员认真对待物业派发的作业任务,有助于保证对作业的完成质量。Using the control method of the management system for smart property resource allocation provided by the embodiments of the present disclosure, by analyzing and processing the work status information, geographic location information, and function information of the job execution personnel according to the job task information, and using the optimized resource allocation Technology, to determine the executor of the operation task, can reasonably allocate the property staff, and can timely and accurately assign the operation task of the property to the executor who is suitable for this operation, so as to complete the property operation task more efficiently, which is helpful In order to improve the operation efficiency, it realizes the intelligent allocation management of the property, improves the management efficiency, avoids the problems of insufficient manual management and the inability to allocate in the event of an emergency, saves a lot of management manpower and improves the level of property management , which greatly meets the needs of modern property management. Among them, the tracking and recording module is used to track and record the information on the degree of compliance of the execution personnel to complete the tasks. The homework tasks assigned by the property help to ensure the quality of the homework.
可选地,获取物业的作业任务信息的同时判断此项作业任务是否具有历史存档,在具有历史存档的情况下,获取执行此项作业任务的历史数据信息;判断历史数据信息的达标情况,在达标的情况下,按照历史数据信息调配执行人执行作业任务;在不具备历史存档以及历史数据信息未达标的情况下,执行步骤S02至S04。这样,通过调取历史存档,并根据历史数据信息的达标情况,调配作业任务的执行人员,有助于减少无意义的资源调配,节省时间,而且可快速完成人员调配的同时也可更好的完成作业任务,提升物业管理水平。Optionally, while obtaining the operation task information of the property, it is judged whether the operation task has historical archives. If the standard is met, assign executors to execute the task according to the historical data information; if there is no historical archive and the historical data information does not meet the standard, execute steps S02 to S04. In this way, by retrieving historical archives, and according to the compliance of historical data information, allocating the executors of job tasks can help reduce meaningless resource allocation, save time, and can quickly complete personnel allocation and at the same time better Complete homework tasks and improve the level of property management.
可选地,作业任务信息包括作业内容、作业时间、作业地点和作业条件,其中,作业地点包括社区公共区域或用户住宅区域,作业条件包括作业服务时间条件和业务人员的服务经验条件。这样,使获取的信息更加全面,便于执行人员根据作业任务信息更高效的完成作业任务。Optionally, the job task information includes job content, job time, job location, and job conditions, where the job location includes community public areas or user residential areas, and the job conditions include job service time conditions and service experience conditions of business personnel. In this way, the obtained information is more comprehensive, and it is convenient for the execution personnel to complete the operation task more efficiently according to the operation task information.
在另一些实施例中,可选地,在作业地点为用户住宅区域的情况下,根据确定的作业任务的执行人员,控制资源调配控制模块将作业任务信息发送至执行人员的移动终端的同时,对执行人员与当前住宅的用户进行绑定,并更新执行人员的状态,其中,执行人员的状态包括正在执行任务以及执行任务的所需用时。这样,便于物业实时掌握工作人员的工作状态,以便对物业工作人员进行更好的管理调配。In some other embodiments, optionally, in the case where the work site is the user's residential area, according to the determined executor of the job task, the resource allocation control module is controlled to send the job task information to the mobile terminal of the executor, The executor is bound to the user of the current residence, and the status of the executor is updated, wherein the status of the executor includes the task being performed and the time required for performing the task. In this way, it is convenient for the property to grasp the working status of the staff in real time, so as to better manage and deploy the property staff.
可选地,在作业地点为用户住宅区域的情况下,根据确定的作业任务的执行人员,控制资源调配控制模块将作业任务信息发送至执行人员的移动终端的同时,建立当前住宅用户与执行人员、前住宅用户与物业平台以及、执行人员与物业平台的专项沟通渠道,其中,专项沟通渠道为公示联系方式,或者手机APP亦或是对讲机进行沟通。这样,通过建立当前住宅用户与执行人员、前住宅用户与物业平台以及、执行人员与物业平台的专项沟通渠道,便于三者之间更好的沟通,从而能够高效的完成作业任务,避免因沟通不到位而影响作业完成进度以及效率的情况。Optionally, when the work site is the user's residential area, according to the determined executor of the task, the resource allocation control module is controlled to send the task information to the mobile terminal of the executor, and at the same time, establish the relationship between the current residential user and the executor. 1. Special communication channels between former residential users and the property platform, and executives and the property platform. Among them, the special communication channel is the public contact information, or the mobile APP or the walkie-talkie. In this way, through the establishment of special communication channels between current residential users and executives, former residential users and the property platform, and executives and the property platform, it is easier for the three to communicate better, so that tasks can be completed efficiently and avoid due to communication. Failure to do so will affect the completion progress and efficiency of the work.
可选地,在作业地点为用户住宅区域的情况下,根据确定的作业任务的执行人员,控制资源调配控制模块将作业任务信息发送至执行人员的移动终端之后,还包括:对执行人员的位置进行监控,执行人员在设定时间内到达目标服务位置的情况下,更新执行人员的工作状态信息以及向当前住宅用户发送服务提醒信息;执行人员在设定时间内未到达目标服务位置的情况下,向执行人员发送提醒信息。这样,在执行人员到达服务位置后,更新执行人员的工作状态信息以及向当前住宅用户发送服务提醒信息,可对执行人员是否真正去完成所接业务进行监控,更好的督促执行人员,让业务调派更加规范。Optionally, in the case where the work site is the user's residential area, after the resource allocation control module is controlled to send the job task information to the mobile terminal of the executor according to the determined executor of the job task, it also includes: determining the location of the executor Carry out monitoring, when the execution personnel arrives at the target service location within the set time, update the work status information of the execution personnel and send service reminder information to the current residential users; if the execution personnel does not arrive at the target service location within the set time , to send a reminder message to the executive. In this way, after the executor arrives at the service location, updating the work status information of the executor and sending a service reminder to the current residential user can monitor whether the executor actually completes the received business, better supervise the executor, and let the business Dispatch is more standardized.
可选地,在作业地点为用户住宅区域的情况下,控制追踪记录模块追踪并记录执行人员完成作业任务的达标程度之后,包括:在当前住宅用户以及执行人员均确认作业任务完成的情况下,对执行人员进行结算并更新执行人员的状态。这样,在作业业务完成后需要当前住宅用户与执行人员双方共同确认,才算作业任务完结,且在任务完成以后立刻更新业务人员的状态以支持物业进行下一次的人员调配。Optionally, in the case where the work site is the user's residential area, after the control tracking record module tracks and records the fulfillment degree of the executor to complete the work task, including: when the current residential user and the executor both confirm that the work task is completed, Bill the executor and update the executor's status. In this way, after the completion of the operation, both the current residential user and the executor need to confirm that the operation task is completed, and the status of the business personnel will be updated immediately after the task is completed to support the property for the next personnel deployment.
可选地,根据作业任务信息,对作业执行人员的工作状态信息、地理位置信息和职能信息进行分析处理,并利用优化资源调配技术,确定作业任务的执行人员包括:确定作业执行人员的工作状态、地理位置和职能对应于作业任务的优先序列;根据作业执行人员的工作状态、地理位置和职能对应于作业任务的优先序列,确定作业任务的目标执行人员。这样,可合理地对物业工作人员进行合理的调配,能够及时地将物业的作业任务准确的分配至适合此项作业的执行人员,以便更高效地完成物业作业任务,有助于提高作业效率,且实现了对物业的智能调配管理,提高管理效率。Optionally, according to the job task information, analyze and process the job executor's work status information, geographic location information and function information, and use the optimal resource allocation technology to determine the job task executor includes: determining the job executor's work status , geographic location and function correspond to the priority sequence of the job task; according to the job execution personnel's working status, geographic location and function corresponding to the priority sequence of the job task, determine the target executor of the job task. In this way, the real estate staff can be rationally allocated, and the real estate operation tasks can be accurately assigned to the executors who are suitable for this operation in a timely manner, so as to complete the real estate operation tasks more efficiently and help improve operation efficiency. It also realizes the intelligent allocation and management of the property and improves the management efficiency.
值得说明的是,作业执行人员的工作状态、地理位置和职能对应于作业任务的优先序列是指,根据作业任务的内容,将工作状态处于空闲的执行人员作为序列第一位,将职能作为序列第二位,将地理位置作为序列第三位。It is worth noting that the priority sequence of job execution personnel corresponding to their job status, geographical location, and function means that according to the content of job tasks, the job executive who is in idle status is the first in the sequence, and the function is the first in the sequence. The second digit, takes the geographic location as the third digit of the sequence.
在一些实施例中,确定作业任务的具体内容之后,可根据作业任务的具体内容,对作业执行人员的工作状态、地理位置和职能进行排序,将作业任务分配至处于空闲状态,且职能与作业任务相适配,以及距离作业任务最近的执行人员,即先确定空闲的执行人员,在空闲的人中选择职能匹配的人员,在职能匹配的人中选择距离最近的人员,合理化地安排执行人员,有助于及时高效地完成作业任务。In some embodiments, after determining the specific content of the job task, the work status, geographic location and function of the job executor can be sorted according to the specific content of the job task, and the job task can be assigned to the idle state, and the job function is related to the job task. Task matching, and the executive personnel who are closest to the job task, that is, first determine the idle executive personnel, select the personnel who match the function among the idle personnel, select the nearest personnel among the functionally matched personnel, and rationally arrange the executive personnel , which helps to complete tasks in a timely and efficient manner.
在另一些实施例中,确定作业任务的具体内容之后,可根据作业任务的具体内容,对作业执行人员的工作状态、地理位置和职能进行排序,将作业任务分配至处于空闲状态的执行人员,使每一位执行人员均可参与到物业作业中,避免人力资源的浪费。In other embodiments, after determining the specific content of the job task, the job status, geographic location and function of the job executor can be sorted according to the specific content of the job task, and the job task can be assigned to the executor who is in an idle state. So that every executive can participate in property operations, avoiding the waste of human resources.
在另一些实施例中,确定作业任务的具体内容之后,可根据作业任务的具体内容,对作业执行人员的工作状态、地理位置和职能进行排序,将作业任务分配至职能与作业任务相适配的执行人员,使执行人员能够发挥最大的作用,从而提高工作效率。In other embodiments, after determining the specific content of the job task, the working status, geographic location and function of the job executor can be sorted according to the specific content of the job task, and the job task can be assigned to a function that matches the job task. Executors, so that executives can play the greatest role, thereby improving work efficiency.
在另一些实施例中,确定作业任务的具体内容之后,可根据作业任务的具体内容,对作业执行人员的工作状态、地理位置和职能进行排序,将作业任务分配至距离作业任务最近的执行人员,便于及时地处理作业任务。In other embodiments, after determining the specific content of the job task, the work status, geographic location and function of the job executor can be sorted according to the specific content of the job task, and the job task can be assigned to the executor who is closest to the job task , to facilitate the timely processing of job tasks.
可选地,控制追踪记录模块追踪并记录执行人员完成作业任务的达标程度之后,包括:接收执行人员完成作业任务的达标程度信息;根据设定的评估规则,判定执行人员执行的作业任务是否达标;其中在执行人员未达标的情况下,对作业任务与执行人员进行重新调配。这样,可对物业资源调配做出最优调整,使得物业作业人员能够发挥最大的作用,避免因资源调配不合理而导致降低物业管理水平的问题,可实时对方案进行整改,有助于提升物业整体的工作效率和管理水平。Optionally, after the control tracking record module tracks and records the fulfillment degree of the execution personnel to complete the operation tasks, it includes: receiving information on the attainment of the execution personnel's completion of the operation tasks; according to the set evaluation rules, determining whether the execution personnel's execution of the operation tasks is up to standard ; Among them, in the case that the executors do not meet the standards, the tasks and executors are re-deployed. In this way, optimal adjustments can be made to the allocation of property resources, so that the property operators can play the greatest role, avoid the problem of lowering the level of property management due to unreasonable resource allocation, and can rectify the plan in real time, which helps to improve the property management. Overall work efficiency and management level.
结合图8所示,本公开实施例提供一种用于智慧物业资源调配的管理系统,包括处理器(processor)700和存储器(memory)701。可选地,该装置还可以包括通信接口(CommunicationInterface)702和总线703。其中,处理器700、通信接口702、存储器701可以通过总线703完成相互间的通信。通信接口702可以用于信息传输。处理器700可以调用存储器701中的逻辑指令,以执行上述实施例的用于智慧物业资源调配的管理系统的控制方法。As shown in FIG. 8 , an embodiment of the present disclosure provides a management system for smart property resource allocation, including a processor (processor) 700 and a memory (memory) 701 . Optionally, the device may further include a communication interface (CommunicationInterface) 702 and a bus 703 . Wherein, the processor 700 , the communication interface 702 , and the memory 701 can communicate with each other through the bus 703 . Communication interface 702 may be used for information transfer. The processor 700 can call the logic instructions in the memory 701 to execute the control method of the management system for smart property resource allocation in the above embodiment.
此外,上述的存储器701中的逻辑指令可以通过软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取存储介质中。In addition, the above logic instructions in the memory 701 may be implemented in the form of software functional units and when sold or used as an independent product, may be stored in a computer-readable storage medium.
存储器701作为一种计算机可读存储介质,可用于存储软件程序、计算机可执行程序,如本公开实施例中的方法对应的程序指令/模块。处理器700通过运行存储在存储器701中的程序指令/模块,从而执行功能应用以及数据处理,即实现上述实施例中用于智慧物业资源调配的管理系统的控制方法。The memory 701, as a computer-readable storage medium, can be used to store software programs and computer-executable programs, such as program instructions/modules corresponding to the methods in the embodiments of the present disclosure. The processor 700 executes the program instructions/modules stored in the memory 701 to execute functional applications and data processing, that is, to realize the control method of the management system for smart property resource allocation in the above-mentioned embodiments.
存储器701可包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需的应用程序;存储数据区可存储根据终端设备的使用所创建的数据等。此外,存储器701可以包括高速随机存取存储器,还可以包括非易失性存储器。The memory 701 may include a program storage area and a data storage area, wherein the program storage area may store an operating system and an application program required by at least one function; the data storage area may store data created according to the use of the terminal device, and the like. In addition, the memory 701 may include a high-speed random access memory, and may also include a non-volatile memory.
本公开实施例提供了一种计算机可读存储介质,存储有计算机可执行指令,所述计算机可执行指令设置为执行上述用于智慧物业资源调配的管理系统的控制方法。An embodiment of the present disclosure provides a computer-readable storage medium, which stores computer-executable instructions, and the computer-executable instructions are configured to execute the control method of the above-mentioned management system for smart property resource allocation.
本公开实施例提供了一种计算机程序产品,所述计算机程序产品包括存储在计算机可读存储介质上的计算机程序,所述计算机程序包括程序指令,当所述程序指令被计算机执行时,使所述计算机执行上述用于智慧物业资源调配的管理系统的控制方法。An embodiment of the present disclosure provides a computer program product, the computer program product includes a computer program stored on a computer-readable storage medium, the computer program includes program instructions, and when the program instructions are executed by a computer, the The computer executes the control method of the above-mentioned management system for intelligent property resource allocation.
上述的计算机可读存储介质可以是暂态计算机可读存储介质,也可以是非暂态计算机可读存储介质。The above-mentioned computer-readable storage medium may be a transitory computer-readable storage medium, or a non-transitory computer-readable storage medium.
本公开实施例的技术方案可以以软件产品的形式体现出来,该计算机软件产品存储在一个存储介质中,包括一个或多个指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)执行本公开实施例所述方法的全部或部分步骤。而前述的存储介质可以是非暂态存储介质,包括:U盘、移动硬盘、只读存储器(ROM,Read-OnlyMemory)、随机存取存储器(RAM,RandomAccessMemory)、磁碟或者光盘等多种可以存储程序代码的介质,也可以是暂态存储介质。The technical solutions of the embodiments of the present disclosure can be embodied in the form of software products, which are stored in a storage medium and include one or more instructions to enable a computer device (which may be a personal computer, a server, or a network equipment, etc.) to perform all or part of the steps of the method described in the embodiments of the present disclosure. The aforementioned storage medium can be a non-transitory storage medium, including: U disk, mobile hard disk, read-only memory (ROM, Read-OnlyMemory), random access memory (RAM, RandomAccessMemory), magnetic disk or optical disk, etc. The program code medium may also be a transitory storage medium.
以上描述和附图充分地示出了本公开的实施例,以使本领域的技术人员能够实践它们。其他实施例可以包括结构的、逻辑的、电气的、过程的以及其他的改变。实施例仅代表可能的变化。除非明确要求,否则单独的部件和功能是可选的,并且操作的顺序可以变化。一些实施例的部分和特征可以被包括在或替换其他实施例的部分和特征。而且,本申请中使用的用词仅用于描述实施例并且不用于限制权利要求。如在实施例以及权利要求的描述中使用的,除非上下文清楚地表明,否则单数形式的“一个”(a)、“一个”(an)和“所述”(the)旨在同样包括复数形式。类似地,如在本申请中所使用的术语“和/或”是指包含一个或一个以上相关联的列出的任何以及所有可能的组合。另外,当用于本申请中时,术语“包括”(comprise)及其变型“包括”(comprises)和/或包括(comprising)等指陈述的特征、整体、步骤、操作、元素,和/或组件的存在,但不排除一个或一个以上其它特征、整体、步骤、操作、元素、组件和/或这些的分组的存在或添加。在没有更多限制的情况下,由语句“包括一个…”限定的要素,并不排除在包括所述要素的过程、方法或者设备中还存在另外的相同要素。本文中,每个实施例重点说明的可以是与其他实施例的不同之处,各个实施例之间相同相似部分可以互相参见。对于实施例公开的方法、产品等而言,如果其与实施例公开的方法部分相对应,那么相关之处可以参见方法部分的描述。The above description and drawings sufficiently illustrate the embodiments of the present disclosure to enable those skilled in the art to practice them. Other embodiments may incorporate structural, logical, electrical, procedural, and other changes. The examples merely represent possible variations. Individual components and functions are optional unless explicitly required, and the order of operations may vary. Portions and features of some embodiments may be included in or substituted for those of other embodiments. Also, the terms used in the present application are used to describe the embodiments only and are not used to limit the claims. As used in the examples and description of the claims, the singular forms "a", "an" and "the" are intended to include the plural forms as well unless the context clearly indicates otherwise . Similarly, the term "and/or" as used in this application is meant to include any and all possible combinations of one or more of the associated listed ones. Additionally, when used in this application, the term "comprise" and its variants "comprises" and/or comprising (comprising) etc. refer to stated features, integers, steps, operations, elements, and/or The presence of a component does not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components and/or groupings of these. Without further limitations, an element defined by the statement "comprising a ..." does not exclude the presence of additional identical elements in the process, method or apparatus comprising said element. Herein, what each embodiment focuses on may be the difference from other embodiments, and the same and similar parts of the various embodiments may refer to each other. For the method, product, etc. disclosed in the embodiment, if it corresponds to the method part disclosed in the embodiment, then the relevant part can refer to the description of the method part.
本领域技术人员可以意识到,结合本文中所公开的实施例描述的各示例的单元及算法步骤,能够以电子硬件、或者计算机软件和电子硬件的结合来实现。这些功能究竟以硬件还是软件方式来执行,可以取决于技术方案的特定应用和设计约束条件。所述技术人员可以对每个特定的应用来使用不同方法以实现所描述的功能,但是这种实现不应认为超出本公开实施例的范围。所述技术人员可以清楚地了解到,为描述的方便和简洁,上述描述的系统、装置和单元的具体工作过程,可以参考前述方法实施例中的对应过程,在此不再赘述。Those skilled in the art can appreciate that the units and algorithm steps of the examples described in conjunction with the embodiments disclosed herein can be implemented by electronic hardware, or a combination of computer software and electronic hardware. Whether these functions are performed by hardware or software may depend on the specific application and design constraints of the technical solution. Said artisans may implement the described functions using different methods for each particular application, but such implementation should not be regarded as exceeding the scope of the disclosed embodiments. The skilled person can clearly understand that for the convenience and brevity of the description, the specific working process of the above-described system, device and unit can refer to the corresponding process in the foregoing method embodiment, which will not be repeated here.
本文所披露的实施例中,所揭露的方法、产品(包括但不限于装置、设备等),可以通过其它的方式实现。例如,以上所描述的装置实施例仅仅是示意性的,例如,所述单元的划分,可以仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式,例如多个单元或组件可以结合或者可以集成到另一个系统,或一些特征可以忽略,或不执行。另外,所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口,装置或单元的间接耦合或通信连接,可以是电性,机械或其它的形式。所述作为分离部件说明的单元可以是或者也可以不是物理上分开的,作为单元显示的部件可以是或者也可以不是物理单元,即可以位于一个地方,或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例。另外,在本公开实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。In the embodiments disclosed herein, the disclosed methods and products (including but not limited to devices, equipment, etc.) can be implemented in other ways. For example, the device embodiments described above are only illustrative. For example, the division of the units may only be a logical function division. In actual implementation, there may be other division methods. For example, multiple units or components may be combined Or it can be integrated into another system, or some features can be ignored, or not implemented. In addition, the mutual coupling or direct coupling or communication connection shown or discussed may be through some interfaces, and the indirect coupling or communication connection of devices or units may be in electrical, mechanical or other forms. The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place, or may be distributed to multiple network units. Some or all of the units can be selected according to actual needs to implement this embodiment. In addition, each functional unit in the embodiments of the present disclosure may be integrated into one processing unit, each unit may exist separately physically, or two or more units may be integrated into one unit.
附图中的流程图和框图显示了根据本公开实施例的系统、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上,流程图或框图中的每个方框可以代表一个模块、程序段或代码的一部分,所述模块、程序段或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。在有些作为替换的实现中,方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如,两个连续的方框实际上可以基本并行地执行,它们有时也可以按相反的顺序执行,这可以依所涉及的功能而定。在附图中的流程图和框图所对应的描述中,不同的方框所对应的操作或步骤也可以以不同于描述中所披露的顺序发生,有时不同的操作或步骤之间不存在特定的顺序。例如,两个连续的操作或步骤实际上可以基本并行地执行,它们有时也可以按相反的顺序执行,这可以依所涉及的功能而定。框图和/或流程图中的每个方框、以及框图和/或流程图中的方框的组合,可以用执行规定的功能或动作的专用的基于硬件的系统来实现,或者可以用专用硬件与计算机指令的组合来实现。The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to embodiments of the disclosure. In this regard, each block in a flowchart or block diagram may represent a module, program segment, or part of code that includes one or more Executable instructions. In some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks in succession may, in fact, be executed substantially concurrently, or they may sometimes be executed in the reverse order, depending upon the functionality involved. In the descriptions corresponding to the flowcharts and block diagrams in the accompanying drawings, the operations or steps corresponding to different blocks may also occur in a different order than that disclosed in the description, and sometimes there is no specific agreement between different operations or steps. order. For example, two consecutive operations or steps may, in fact, be performed substantially concurrently, or they may sometimes be performed in the reverse order, depending upon the functionality involved. Each block in the block diagrams and/or flowcharts, and combinations of blocks in the block diagrams and/or flowcharts, can be implemented by a dedicated hardware-based system that performs the specified function or action, or can be implemented by dedicated hardware implemented in combination with computer instructions.
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