CN115761962A - A platform and intelligent system for self-service check-in - Google Patents

Abstract

The invention relates to the technical field of guest room check-in management, specifically a platform and an intelligent system for self-service check-in, including a platform terminal, which includes an information input module, a reservation information management module, a payment module, a check-in handling module, and a check-in service Module and check-out module, the intelligent system includes a central processing terminal, and the platform terminal signal is connected to the central processing terminal, the central processing terminal includes reservation management, check-in management, remaining room information, customer information management, and the central processing terminal is connected to the background management terminal And the server, the server signal is connected to the platform terminal, through the use of the platform terminal, it is convenient for the residents to check in by themselves, without the need for staff operations, improving the check-in efficiency and reducing operating costs, and through the check-in service module, during the stay of the residents, the residents' Access and security are managed, and it is convenient for remote calls, which is convenient for the background staff to respond quickly, improves the experience of guests when checking in, and is convenient to use.

Description

A platform and intelligent system for self-service check-in

technical field

The invention relates to self-service check-in management, in particular to a platform and an intelligent system for self-service check-in, and belongs to the technical field of guest room check-in management.

Background technique

As a short-term temporary residence, the guest room is widely distributed in the current market, which greatly brings convenience to people's travel. With the development of modern technology, it is more and more convenient to check in. In the current market, as a At the present stage, the known operation when people go to the hotel room to check in requires the room management personnel to manually register and verify the identity of the occupants, and then collect the fee (a part of the fee is collected in advance as a deposit to prevent guests from damaging the items in the room). After the collection, the room card is issued to the guest, and the guest enters the corresponding room to check in, and the guest's deposit will be refunded to the guest when checking out to complete the entire guest check-in and check-out process. During the operation, due to many processes, it often takes up It takes a long time, and manual handling is also prone to operational errors, which affects the customer's check-in experience, and when there are many check-in people, the waiting time is longer, and manual work is required, which also improves the operation of the hotel. Cost, now there are some self-service check-in systems to improve check-in efficiency and reduce operating costs.

For example, the publication number is: CN108717672A, a hotel guest room self-service system, including a hotel PC, an ID card reader, and a room card issuer. The PC is equipped with a hotel check-in system. Face recognition unit, billing unit, control unit, ID card reader, room card issuer and PC are connected via RS485 data cable. A check-in method of a hotel guest room self-service system is divided into the following 9 steps to check out the guest room. The present invention can automatically provide self-service for guests when they check in and check out without human management, and at the same time bring convenience to the hotel operator and guests, and help to improve the overall image of the hotel. It overcomes the shortcomings of the existing hotel occupancy management, which will bring a lot of expenses to the hotel operator, require room managers to be on duty all night, and prevent the guests from receiving good services, which is not conducive to the better development of the hotel. Based on the above, the present invention has good application prospects.

Another example is the publication number: CN108230185A, a multifunctional self-check-in intelligent system and platform, which belongs to the fields of hotels, tourism, rental and sharing. The multifunctional self-service check-in intelligent system and platform include basic function parts and additional function parts. The basic function part includes all or part of the following systems: collection system, self-service room reservation system, front desk system, key system, time-limited system, Positioning system, identification system, intelligent lock, intelligent control system and intelligent hardware and equipment, the additional function part includes elevator intelligent system, self-service system, self-service consumption system and parking lot intelligent system, the additional function part is based on the actual addition and Optionally, the above-mentioned systems can operate independently or be nested with each other or call each other; users purchase and pay through the platform of the present invention, generate keys, and arrive at the destination according to the key aging and use the keys to check in without registration, which is convenient and safe fast.

However, when in use, there is a low security performance, and it is impossible to manage the occupants, which can easily lead to multiple guests staying in a single room. After check-in, it is not convenient for remote management, which affects the occupant experience and is inconvenient software.

In view of this, the present invention is proposed. When checking in, it is convenient for fast self-check-in, and the check-in personnel are monitored to improve check-in security. Through remote management and server, it is convenient to quickly respond to the needs of the guests and improve the security of the guests. Check-in experience.

Contents of the invention

The purpose of the present invention is to provide a platform and an intelligent system for self-service check-in in order to solve the above problems. By adopting the check-in service module, it is convenient to monitor and manage customers during check-in, improve the security of check-in, and facilitate the check-in of residents. Quickly respond to the needs of customers and improve the experience of guests during their stay.

The present invention achieves the above object through the following technical solutions, a platform and intelligent system for self-service check-in, including a platform terminal, and the platform terminal includes an information entry module, a reservation information management module, a payment module, a check-in handling module, and a check-in service module and check-out module, and the information entry module is used for the information registration and registration of the guest, and logs into the platform terminal, and the reservation information management module is used for the guest to reserve room information and lock it, and the payment module, For payment, the check-in module is used for check-in according to the reservation information management module, the check-in service module is used for the service of guests during check-in, and the check-out module is used for check-out procedures. When checking in, when the guest is a new customer, register information through the information input module and complete the registration. When registering, real-name authentication is required, and legal and valid certificates are uploaded to the platform terminal. Register with the information of the log-in personnel, and store the customer's registration information inside the platform terminal, so that it can be quickly called out when checking in again. When the guest is a registered customer, through the personnel information at the time of registration, Directly log in to the inside of the information input module, enter the inside of the platform terminal, and book rooms according to demand, and when making a reservation, display the number of rooms, room types and room locations according to the remaining rooms in the hotel, for The guest makes a choice, and after the selection, the reservation is made, and after the reservation, the reserved room is locked to avoid repeated reservations, and when the reservation is made, the information of the check-in person, and the valid ID card of the check-in person at the time of registration , and note special information, such as whether to bring children, whether to prepare rooms in advance, arrival time and other customized requirements or special requirements, calculate the price according to the number and type of rooms selected in the reservation information management module And the deposit amount, and jump to the payment module, make online payment, complete the payment, and when the guest arrives in the store, check in on the self-service machine in the store through the check-in module, and check in Whether the check-in information of the personnel is consistent with the predetermined registration information in the reservation information management module. If it is consistent, the check-in is completed, and the door switch is authorized to complete the check-in. During the check-in period, the check-in service module is used to facilitate the check-in Guests can call services inside the room, such as tea service, purchasing agent service, reminder service, service of changing the interior items in the room and other service information, so as to improve the experience and convenience of the guests during check-in, and through the check-in service module , to monitor the occupants during their stay to improve the safety of the occupants during check-in, and after the check-in is over, the check-out procedure is performed through the check-out module, and according to the charging standard in the check-in service module And the use of the room, the deposit in the payment module is deducted, and the remaining deposit is refunded, and the check-out is completed. During the entire process, no staff is required to coordinate when booking, check-in and check-out. It is convenient for residents to carry out self-service check-in, which greatly improves The check-in efficiency of the guests avoids delaying the time of the guests, and avoids the need for staff to check when checking in, improves the accuracy of information registration, avoids errors, and reduces the operating costs of the hotel without the need for staff to participate in check-in and check-in. Retire link.

Further, the payment module includes a room fee unit and a deposit unit, and pays the corresponding room fee and deposit according to the reservation information management module, and the deposit unit is signally connected to the check-out module, During the check-in procedure, the deposit of the corresponding amount is refunded according to the usage. The check-in module includes a personnel verification unit and a key authorization unit, and the personnel verification unit verifies the information of the check-in personnel according to the predetermined information management module, The personnel registration information in the reservation information management module is consistent with the information of the occupants, and the key authorization unit performs authorization after the occupant passes the verification of the check-in personnel. The key authorization unit includes but is not limited to certificates Authorization, electronic code, password password and biometric password, the key authorization unit is used to open the door lock of the guest room after authorization, and the check-in service module includes a check-in personnel monitoring unit and a call unit, and the call unit is used to Call service during check-in, the occupant monitoring unit includes personnel entry and exit management and public security system linkage, used to monitor personnel information entering and leaving the guest room and for security management, when paying through the payment module, through the room fee Unit and the deposit unit, the amount charged by the room fee unit is directly included in the revenue of the hotel, and the deposit unit is in a temporary storage state. When checking out, according to the deduction in the check-out module Fee information, deduct the deposit, and return the remaining deposit to the customer in the same way, and in the personnel handling module, through the personnel verification unit, verify the valid certificates of the check-in personnel to avoid the check-in personnel from the reservation. The registration information in the information management module is inconsistent, and through the key authorization unit, the unlocking of the door is authorized, so that the guest can open the door and check in. The key authorization unit includes but is not limited to certificate authorization, The electronic code, password and biometric code are selected according to the needs of the resident, and the certificate authorization refers to, after the resident completes the verification of the personnel verification unit in the injection processing module, through the verification of the resident's ID card To authorize, when opening the door, the unlocking can be completed by swiping the guest’s ID card. The electronic code refers to the temporary unlocking QR code or barcode generated on the guest’s mobile phone after the guest completes the personnel verification unit , when opening the door, the QR code or barcode generated by scanning the door lock is used to complete the unlocking. The password password refers to the temporary password on the door lock of the guest room after the guest completes the verification of the personnel verification unit. Digital password or graphic password, by inputting corresponding numbers or drawing corresponding graphics on the door to complete the unlocking, biometric password refers to scanning the face or fingerprint of the guest after the guest completes the verification of the personnel verification unit, etc. The customer's biological information is uploaded to the corresponding room door lock. When the guest opens the door, the corresponding biological information entered by scanning, such as facial information or fingerprint information, is unlocked without using a room card or key, which is convenient for the guest check-in, and when checking-out, there is no need to return the corresponding room card or key and other items, and the occupant monitoring unit monitors the entry and exit of the occupants The door is monitored and managed to prevent unregistered people from checking in, improving the safety of the occupants, and it is linked with the public security system. When a security situation occurs, it is convenient to automatically complete the alarm work and further improve the security of the occupants when they check in. , and through the calling unit, during the stay of the guest, it is convenient and fast to call the service personnel, so that the service personnel can respond quickly, deal with the problems or needs of the guest during the check-in period, and improve the check-in experience of the guest.

Further, the intelligent system includes a central processing terminal, and the platform terminal signal is connected to the central processing terminal, and the central processing terminal includes reservation management, check-in management, remaining room information, customer information management, and the central processing terminal The electrical signal is connected with a background management terminal and a server terminal, and the service terminal signal is connected to the platform terminal. When in use, the central processing terminal is used to facilitate the management of the platform terminal, the server terminal and the background terminal to process information, which is convenient for quick response, and the central processing terminal includes the reservation management, which is convenient to manage the reservation information in the reservation information management module in the platform terminal, complete the reservation of the guest, and Generate reservation information, the check-in management, manage the information of the guests after they check-in in the check-in module, so as to facilitate the grasp of the actual check-in information in the hotel, and then generate the remaining room information, through the remaining room information , in the platform terminal, it is convenient to use the reservation information management module to select a vacant guest room and make a reservation, thereby avoiding repeated reservations, resulting in the inability to check in and guests not checking out, resulting in the generation of reservation information and improving the reservation efficiency. Accuracy, and through the above-mentioned customer information management, it is convenient to store the information entered by the guests, and it is convenient for the guests to operate when they check in again. Convenience for guests when they check in again.

Further, the reservation management manages the reservation information management module in the platform terminal, and the check-in management updates the status according to the check-in module, and the remaining room information is based on the check-in module and The check-out module updates and predicts the trend of remaining guest rooms, and the customer information management establishes a customer information database according to the information input module. After the customer registers information once, a customer information sheet is generated and the login is performed again. When the platform terminal is called out, through the reservation management, the check-in management, the remaining room information and the customer information management, it is convenient to supervise the check-in and reservation status of the guest rooms in the background, and through the The check-out module predicts the trend of the remaining rooms, which is convenient for reminding the check-in personnel when the rooms are tight, and it is convenient for customers to judge whether to register according to the remaining rooms and the trend of the remaining rooms, and it is convenient for guests to conduct self-service inquiries.

Further, the background management terminal makes statistics and manually operates or modifies the reservation management, the check-in management, the remaining guest room information, and the customer information management in the central processing terminal, and the background management The terminal includes occupancy statistics, revenue statistics and remote control units, and the occupancy statistics are used to make statistics on the accommodation of the guest rooms, and generate reports, and the revenue statistics, to perform statistics on occupancy and maintenance expenses, and generate reports, And the remote control unit is used for remote control of the platform terminal and for emergency processing services. The service terminal includes but not limited to value-added services, call services and room services. The background management terminal controls the The central processing terminal controls, and then facilitates the operation and management of the platform terminal and the service terminal, and through the check-in statistics and the revenue statistics, it is convenient to understand the operation of the hotel, and through the remote The control unit facilitates remote assistance for the problems encountered by the guests during check-in in the platform terminal, and assists the guests in self-check-in, and through the server, during the stay of the guests, it is convenient to pass the call unit , call the value-added service, call service or room service in the server, improve the service convenience and service response speed of the guests when they check in, and be easy to use.

The technical effects and advantages of the present invention: By adopting the platform terminal, it is convenient for residents to check in by themselves, without staff operation, improving check-in efficiency and reducing operating costs, and through the check-in service module, during the check-in period of the residents, the access and security of the residents It is easy to manage and make remote calls, which is convenient for the background staff to respond quickly, improves the experience of the guests when they check in, and is convenient to use.

Description of drawings

Fig. 1 is the schematic diagram of the occupancy platform of the present invention;

Fig. 2 is a schematic diagram of a key authorization unit in the present invention;

Fig. 3 is the schematic diagram of occupant monitoring unit in the present invention;

Fig. 4 is the schematic diagram of intelligent system among the present invention;

Fig. 5 is a schematic diagram of the central processing terminal in the present invention;

Fig. 6 is the schematic diagram of background management end in the present invention;

Fig. 7 is a schematic diagram of the server in the present invention;

Detailed ways

The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

Please refer to Figure 1-7, a platform and intelligent system for self-service check-in, including a platform terminal. The platform terminal includes an information input module, a reservation information management module, a payment module, a check-in module, a check-in service module and a check-out module. module, and the information entry module is used for information registration and registration of guests, logging into the platform terminal, the reservation information management module is used for guest reservation information, and locks, the payment module is used for payment, and the check-in module is used for booking information based on reservation information The management module performs check-in, the check-in service module is used for the services of the guests during the check-in period, and the check-out module is used for check-out procedures. When checking in, when the guest is a new customer, the registration information is registered through the information input module , and complete the registration. When registering, real-name authentication is required, and legal and valid certificates are uploaded to the platform terminal to register the information of the log-in personnel, and the customer's registration information is stored inside the platform terminal, which is convenient for re-check-in. , to quickly call out, when the guest is a registered customer, through the personnel information at the time of registration, directly log in to the inside of the information entry module, enter the inside of the platform terminal, and book rooms according to needs, and make reservations At the same time, according to the remaining rooms in the hotel, the number of rooms, room types and room locations are displayed for guests to choose. After the selection, the reservation is made, and after the reservation, the reserved room is locked to avoid repeated reservations. When booking, the information of the check-in person, when registering, the valid ID card of the check-in person, and special information, such as whether to bring children, whether to prepare the room in advance, arrival time and other customized requirements or special requirements , according to the number of rooms and room types selected in the reservation information management module, calculate the room rate and the deposit amount, and jump to the payment module, make online payment, complete the payment, and when the guest arrives at the store, through the check-in module, in Check-in is performed on the self-service machine in the store, and when checking in, check whether the check-in information of the person is consistent with the registered registration information in the reservation information management module. During check-in, through the check-in service module, it is convenient for guests to call services inside the room, such as tea service, purchasing service, reminder service, service of changing internal supplies in the room and other service information, so as to improve the experience and experience of guests during check-in. Convenience, and through the check-in service module, monitor the occupants during the stay to improve the safety of the guests during check-in, and after the check-in, through the check-out module, carry out check-out procedures, and according to the check-in service module The middle is the charging standard and the use of the room, deduct the deposit in the payment module, and return the remaining deposit, and complete the check-out. Collaboration facilitates self-check-in for guests, greatly improves the check-in efficiency of guests, avoids delaying the time of guests, and avoids the need for staff to check when checking in, improves the accuracy of information registration, and avoids mistakes , and reduce the operating cost of the hotel, without the need for staff to participate in the check-in and check-out process.

The payment module includes a room fee unit and a deposit unit, and pays the corresponding room fee and deposit according to the reservation information management module, and the deposit unit is connected to the check-out module by signal. Deposit, the check-in module includes a personnel verification unit and a key authorization unit, and the personnel verification unit verifies the information of the occupants according to the reservation information management module, and the personnel registration information in the reservation information management module is consistent with the information of the occupants. And the key authorization unit, after the guest is verified by the handling personnel, authorizes. The key authorization unit includes but not limited to certificate authorization, electronic code, password password and biometric password. After the key authorization unit is authorized, it is used to open the guest. The room door lock, the check-in service module includes the occupant monitoring unit and the calling unit, the calling unit is used for calling service during the occupancy, the occupant monitoring unit includes the personnel entry and exit management and the linkage of the public security system, and is used to monitor the personnel information and users entering and leaving the guest room. For security management, when paying through the payment module, through the room rate unit and the deposit unit, the amount collected by the room rate unit is directly included in the hotel’s revenue, and the deposit unit is in a temporary storage state. When checking out, According to the deduction information in the check-in module, the deposit will be deducted, and the remaining deposit will be returned to the customer in the original way. In the personnel handling module, the valid certificates of the check-in personnel will be verified through the personnel verification unit, so as to avoid the check-in personnel from being separated from the customer. The registration information in the reservation information management module is inconsistent, and through the key authorization unit, the unlocking of the door is authorized, so that the guest can open the door and check in. The key authorization unit includes but not limited to certificate authorization, electronic code, The password password and biometric password are selected according to the needs of the residents, and the certificate authorization refers to, for example, after the verification of the personnel verification unit injected into the management module after the registration of the residents, the identity card of the residents is authorized, and the door of the room is opened. At the same time, the unlocking can be completed by swiping the guest’s ID card. The electronic code means that after the guest completes the personnel verification unit, a temporary unlocking QR code or bar code is generated on the guest’s mobile phone. When opening the door, pass The QR code or barcode generated by the door lock is scanned to complete the unlocking. The password password refers to the temporary digital password or graphic password that the guest informs the guest room door lock after completing the verification of the personnel verification unit. Enter the corresponding numbers or draw the corresponding graphics to complete the unlocking. The biometric code means that after the resident completes the verification of the personnel verification unit, the customer's biological information such as the face or fingerprint of the resident is scanned and uploaded to the corresponding room door. Lock, when the guest opens the door, the corresponding biometric information entered by scanning, such as facial information or fingerprint information, is unlocked, no need to use a room card or key, which is convenient for guests to check in, and no need to return it when checking out Corresponding room cards or keys and other items, and the occupant monitoring unit monitors and manages the entry and exit of the occupants to prevent unregistered occupants from checking in, improve the safety of occupants, and is linked with the public security system. When a security situation occurs, It is convenient to automatically complete the alarm work, and further improve The safety of the guests during check-in is high, and through the call unit, it is convenient and fast to call the service personnel during the stay of the guests, so that the service personnel can respond quickly and deal with the problems or needs of the guests during the stay. Improve the guest experience.

The intelligent system includes a central processing terminal, and the platform terminal signal is connected to the central processing terminal, and the central processing terminal includes reservation management, check-in management, remaining room information, and customer information management, and the electrical signal of the central processing terminal is connected to a background management terminal and a server. The server signal is connected to the platform terminal. When in use, through the central processing terminal, it is convenient for information processing on the platform terminal, server and background management terminal, which is convenient for quick response, and the central processing terminal includes reservation management, which is convenient for the platform terminal. Manage the reservation information in the reservation information management module, complete the reservation of the guests, and generate reservation information, check-in management, manage the information of the guests after they check-in in the check-in module, so as to facilitate the grasp of the actual check-in information in the hotel , and then generate remaining room information, through the remaining room information, in the platform terminal, it is convenient to select vacant rooms and make reservations through the reservation information management module, thereby avoiding repeated reservations, resulting in inability to check in and guests not checking out, resulting in Generate booking information, improve the accuracy of booking, and through customer information management, it is convenient to store the information entered by the guest, and it is convenient for the guest to operate when they check in again. When the guest checks in again, the customer information can be directly called out without Repeated entry will reduce the convenience of guests when they check in again.

Reservation management manages the reservation information management module in the platform terminal, and the check-in management updates the status according to the check-in module, and the remaining room information is updated according to the check-in module and the check-out module, and predicts the trend of remaining rooms, and manages customer information According to the information input module, the customer information database is established. After the customer registers the information once, the customer information sheet is generated, and when the platform terminal is logged in again, it is called out. Through reservation management, check-in management, remaining room information and customer information management, It is convenient to monitor the check-in and reservation status of the guest rooms in the background, and predict the trend of the remaining rooms through the check-out module. It is convenient to remind the check-in personnel when the rooms are tight, so that customers can Judging whether to register for a reservation, it is convenient for guests to conduct self-service inquiries.

The background management terminal makes statistics on reservation management, check-in management, remaining room information, and customer information management in the central processing terminal and performs manual operations or modifications. The background management terminal includes check-in statistics, revenue statistics and remote control units, and check-in statistics are used It is used to make statistics on the accommodation of guest rooms, and generate reports, revenue statistics, statistics on occupancy and maintenance expenses, and generate reports, and the remote control unit is used for remote control of platform terminals and for emergency processing services. Including but not limited to value-added services, call services and room services, the central processing terminal is controlled through the background management terminal, which facilitates the operation and management of the platform terminal and the server terminal, and facilitates the management of the hotel through check-in statistics and revenue statistics. To understand the operation situation, and through the remote control unit, it is convenient to provide remote assistance to the problems encountered by the guests during check-in in the platform terminal, assisting the guests to check in themselves, and through the server, during the stay of the guests, it is convenient Through the call unit, the value-added service, call service or room service in the server is called to improve the service convenience and service response speed of the guests when they check in, and it is easy to use.

It will be apparent to those skilled in the art that the invention is not limited to the details of the above-described exemplary embodiments, but that the invention can be embodied in other specific forms without departing from the spirit or essential characteristics of the invention. Accordingly, the embodiments should be regarded in all points of view as exemplary and not restrictive, the scope of the invention being defined by the appended claims rather than the foregoing description, and it is therefore intended that the scope of the invention be defined by the appended claims rather than by the foregoing description. All changes within the meaning and range of equivalents of the elements are embraced in the present invention. Any reference sign in a claim should not be construed as limiting the claim concerned.

In addition, it should be understood that although this specification is described according to implementation modes, not each implementation mode only contains an independent technical solution, and this description in the specification is only for clarity, and those skilled in the art should take the specification as a whole , the technical solutions in the various embodiments can also be properly combined to form other implementations that can be understood by those skilled in the art.

Claims (10)

1. A platform for self-service check-in, characterized in that: it includes a platform terminal, and the platform terminal includes an information entry module, a reservation information management module, a payment module, a check-in handling module, a check-in service module and a check-out module, and the The information entry module is used for information registration and registration of guests, and logs in to the platform terminal; the reservation information management module is used for guests to reserve room information for locking; The module is used for checking in according to the reservation information management module, the check-in service module is used for the service of the guest during the check-in period, and the check-out module is used for check-out procedures. 2. A platform for self-service check-in according to claim 1, characterized in that: the payment module includes a room fee unit and a deposit unit, and pays the corresponding room fee and deposit according to the reservation information management module , and the deposit unit is signal-connected to the check-out module, and when the check-out procedure is handled, the corresponding amount of deposit will be refunded according to the usage. 3. A platform for self-service check-in according to claim 1, characterized in that: the check-in module includes a personnel verification unit and a key authorization unit, and the personnel verification unit is based on the predetermined information management module , verifying the information of the check-in personnel, the registration information of the personnel in the reservation information management module is consistent with the information of the check-in personnel, and the key authorization unit performs authorization after the check-in personnel pass the verification. 4. A platform and intelligent system for self-service check-in according to claim 3, characterized in that: said key authorization unit includes but not limited to document authorization, electronic code, password password and biometric password, said key authorization unit After authorization, the key authorization unit is used to unlock the door lock of the guest room. 5. A platform for self-service check-in according to claim 1, characterized in that: the check-in service module includes a check-in personnel monitoring unit and a calling unit, and the calling unit is used for calling services during check-in, so The occupancy personnel monitoring unit includes the linkage between personnel entry and exit management and the public security system, and is used for monitoring the information of personnel entering and exiting the guest room and for security management. 6. An intelligent system for self-service check-in, characterized in that: the intelligent system for a platform for self-service check-in according to claim 1 to claim 5 includes a central processing terminal, and the platform terminal signal connection The central processing terminal, and the central processing terminal includes reservation management, check-in management, remaining guest room information, and customer information management, and the central processing terminal is electrically connected to a background management terminal and a server terminal, and the service terminal signal connection The platform terminal. 7. An intelligent system for self-service check-in according to claim 6, characterized in that: the reservation management manages the reservation information management module in the platform terminal, and the check-in management is based on the The check-in module performs status update, the remaining room information is updated according to the check-in module and the check-out module, and the trend of the remaining rooms is predicted, and the customer information management establishes customer information based on the information input module. After the customer performs information registration once, a customer information sheet is generated, and when logging in to the platform terminal again, it is called out. 8. An intelligent system for self-service check-in according to claim 7, characterized in that: the background management terminal controls the reservation management, the check-in management, and the remaining rooms in the central processing terminal. Information, the customer information management for statistics and manual operation or modification. 9. A kind of intelligent system for self-service check-in according to claim 8, characterized in that: the background management terminal includes check-in statistics, revenue statistics and remote control units, and the check-in statistics are used for the guest room Accommodating statistics and generating reports, the revenue statistics, accounting for occupancy and maintenance expenses, and generating reports, and the remote control unit is used for remote control of the platform terminal and for emergency processing services. 10. An intelligent system for self-service check-in according to claim 7, characterized in that: said service end includes but not limited to value-added service, call service and room service.

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