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p-Index From 2020 - 2025
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All Journal Jurnal Ekonomi dan Bisnis Journal of Ekonomics, Finance, and Management Studies
Siske Tontong
Unknown Affiliation
Religion Economics, Econometrics & Finance

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Pengaruh Teknologi Blockchain Terhadap Model Bisnis Tradisional: Potensi dan Tantangan Siske Tontong; Hugo Prasetyo Winotoatmojo; Clora Widya Brilliana; Dyah Ayu Suryaningrum; Tribowo Rachmat Fauzan
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 2 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

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This study aims to determine the influence of blockchain technology on traditional business models: potential and challenges. Through quantitative methods with a descriptive approach. Data collection techniques used are questionnaires, interviews, observations and written notes. Then analyzed using statistical methods. Descriptive and inferential statistical data analysis methods. The findings in this study are that blockchain technology has significant potential and benefits for traditional businesses, including increasing operational efficiency, data security, transparency and accountability, and reducing operational costs. However, the implementation of blockchain technology is highly dependent on the ability of traditional businesses to overcome several challenges such as regulatory compliance challenges, acceptance and adaptation, smart contract implementation, and interoperability.
ANALISIS DAMPAK KEPUASAN PELANGGAN DALAM HUBUNGAN ANTARA ORIENTASI PELAYANAN DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN PT TIKI CABANG MIMIKA Ayu Febbriyanti; Wulandari; Siske Tontong
Jurnal Ekonomi dan Bisnis Vol. 3 No. 6 (2025): JUNI
Publisher : ADISAM PUBLISHER

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This study aims to determine and analyse the impact of customer satisfaction in the relationship between service orientation and service quality on customer satisfaction. To achieve this objective, an associative method was used, which is a method used to describe the relationship between one variable and another. The results of this study indicate that service orientation and service quality have a positive and significant influence on customer satisfaction. Similarly, service orientation and service quality have a positive and significant influence on customer loyalty. However, customer satisfaction does not have a significant influence on customer loyalty. Additionally, service orientation and service quality do not have a significant influence on customer loyalty through the mediation of customer satisfaction.
Co-Authors Ayu Febbriyanti Clora Widya Brilliana Dyah Ayu Suryaningrum Hugo Prasetyo Winotoatmojo Tribowo Rachmat Fauzan WULANDARI