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IMPLEMENTASI METODE PROTOTYPE PADA PERANCANGAN SISTEM INFORMASI WEB: SOLUSI MENINGKATKAN PELAYANAN DAN EFISIENSI LRT DI KOTA PALEMBANG Fenny Purwani; Almahira Muti’a Zakia; Muhammad Indra Irillah; Faza Intaniansyah
Jurnal Riset Teknik Komputer Vol. 1 No. 4 (2024): Desember : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/vjeg1h87

Abstract

Public transportation, especially Light Rail Transit (LRT), plays a vital role in supporting community mobility and economic growth. In Palembang, the LRT system is the main means of transportation that facilitates social interaction and efficient movement of goods. However, this service faces challenges such as not utilizing current technological advances or still relying on cash transactions and member cards that are vulnerable to loss, long queues at counters that cause a waste of time and limited access to real-time information.This research aims to implement the prototype method in developing a web information system to improve the service and efficiency of LRT in Palembang City. The proposed system will provide innovative features, including online ticket booking, problem reporting, and real-time train schedule tracking. The prototype method will be applied through the stages of requirements gathering, initial prototype design, user evaluation, and iterative system improvement. It is expected that the implementation of this system can increase the effectiveness of LRT services, simplify the ticket booking process, and accelerate access to information for users. This research aims to make a significant contribution in improving the quality of public transportation services in Palembang through the integration of information technology in the LRT system.
INFRASTRUKTUR TEKNOLOGI INFORMASI (ITI) PADA PERUSAHAAN E-COMMERCE TOKOPEDIA Fenny Purwani; Muhammad Rifky Andreawan; Muhammad Indra Irillah; Muhammad Farhan; Rama Antonius
Jurnal Riset Sistem Informasi Vol. 2 No. 2 (2025): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/gk0jxv85

Abstract

This study aims to observe and analyze the information technology infrastructure (ITI) utilized by the e-commerce company Tokopedia, in order to understand the role of ITI in supporting operations and business development in the digital era. The research method employed includes literature review and indirect observation through the analysis of secondary data sources, such as articles, company reports, and online publications related to Tokopedia's technology systems. The analysis focuses on hardware, software, networks, data, and human resources components within the ITI system. The results indicate that Tokopedia possesses a robust ITI, based on cloud computing and microservices architecture, which supports scalability, security, and operational efficiency. The implementation of technologies such as big data, artificial intelligence, and API integration are key to enhancing user experience and internal effectiveness. The study concludes that Tokopedia's success in delivering reliable e-commerce services largely depends on its adaptive and integrated IT infrastructure, as well as continuous investment in technology development and human capital. This research highlights the strategic importance of ITI in enhancing competitiveness and innovation in the e-commerce industry.