Lisnanti, Anisa Ultari
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Penguatan empati konselor: Upaya peningkatan profesionalitas melalui cased method Indreswari, Henny; Apriani, Rizka; Probowati, Devy; ‘Aliyah, Shabrina Muyassirotul; Ilmi, Achmad Miftachul; Lisnanti, Anisa Ultari
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 7 No 3 (2024): Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jipemas.v7i3.22118

Abstract

Upaya peningkatan profesionalitas konselor terus dibutuhkan seiring perkembangan zaman. Salah satu keterampilan yang sangat dibutuhkan dalam pemberian layanan bimbingan dan konseling yaitu penguasaan empati. Tujuan dalam pengabdian ini berupa penguatan empati konselor sebagai upaya peningkatan profesionalitas melalui cased method. Metode pengabdian merujuk pada pendekatan Service Learning (SL) berbasis case method terdiri atas tiga tahap terdiri atas (1) Service Learning Planning, Analysis and Design; (2) Service Learning Delivery and Phase; (3) Service Learning Evaluation, Reflection and Monitoring. Kegiatan pengabdian diikuti oleh 25 perwakilan konselor yang berasal dari 25 SMP di Malang Raya (Kota Malang, Kabupaten Malang dan Kota Batu) dan dilaksanakan pada 9-31 Juli 2023. Secara keseluruhan terdapat peningkatan pemahaman (14%), sikap (21%) dan perilaku (23%) terkait empati dan implementasinya dalam layanan BK di sekolah. Secara keseluruhan empati konselor ditinjau dari tiga aspek mengalami peningkatan sebesar 19%. Hasil uji Wilcoxon signed rank test menunjukkan peningkatan signifikan pada skor post-test dibandingkan dengan pre-test. Adapun dampak kegiatan ini terhadap konselor SMP Malang Raya, yakni meningkatkan pemahaman, sikap dan perilaku konselor terkait empati dan implementasinya dalam layanan bimbingan dan konseling di sekolah. Harapannya para peserta yang terdiri dari perwakilan konselor SMP Malang Raya dapat menyebarluaskan wawasan dan pengetahuan yang didapat kepada sejawat konselor lainnya. Tim pengabdian lanjutan dapat memberikan pelatihan-pelatihan lain untuk menunjang peningkatan profesionalitas konselor SMP di Malang Raya.
Exploring the Values of Serat Wedharaga as an Acceleration of Empathy Strengthening in Guidance and Counseling Indreswari, Henny; Bariyyah, Khairul; Probowati, Devy; Ilmi, Achmad Miftachul; Muyassirotul ‘Aliyah, Shabrina; Lisnanti, Anisa Ultari
KONSELOR Vol. 12 No. 4 (2023): KONSELOR
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/0202312470-0-86

Abstract

The lack of empathy shown by counselors towards their clients is a significant concern, as it can create discomfort and make clients reluctant to talk. To enhance empathy skills, it is essential to consider cultural aspects, one of which is drawing inspiration from the virtues contained in Serat Wedharaga to enrich the empathy abilities of prospective counselors. This study used a qualitative approach with a hermeneutic design, including data collection, analysis, and interpretation steps. The findings from the analysis of Serat Wedharaga have the potential to significantly contribute to improving counselor empathy. The study identified values such as humility, honesty, a learning spirit, responsibility, polite language, and perseverance. The main aspects of empathy, including social interaction, cognitive behavior, and emotional identification, were integrable with these values. For example, the values of humility and honesty in Serat Wedharaga support good communication skills in terms of social interaction. Similarly, the text’s spirit of learning and responsibility supports the understanding and imagination of others' views and perspectives in cognitive behavior. Additionally, the values of polite language and perseverance in Serat Wedharaga support the ability to feel and understand others' emotions in terms of emotional identification. These findings provide an essential basis for developing aspects of empathy that can be integrated with the concept of empathy, which can later be applied to enrich the guidance and counseling curriculum, including adding an empathy development course for prospective counselors.