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All Journal Dinasti International Journal of Education Management and Social Science International Journal of Economics Development Research (IJEDR) Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Teknik Industri Jurnal Pengabdian Sosial Jurnal Penelitian Pendidikan Indonesia
Kustiwan, Susan
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Religion Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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Analisis Komposisi Bahan dan Uji Sensori Terhadap Beberapa Keju Olahan Komersil di Indonesia Riandani, Andini Putri; Irfan, Yusuf; Supriyanto, Supriyanto; Intani, Arvita Emarilis; Kustiwan, Susan; Yanto, Ruli
JURNAL TEKNIK INDUSTRI Vol. 3 No. 1 (2022): JURNAL TEKNIK INDUSTRI : MEI 2022
Publisher : DPPM UNIVERSITAS PELITA BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (461.939 KB) | DOI: 10.37366/JUTIN0301.8694

Abstract

The higher level of cheese consumption, an increase of 52% in the span of 5 years, opens up opportunities for the establishment of cheese factories. This study aimed to analyze the sensory differences of 3 processed cheese products on the market, namely MEG multipurpose cheese (KM), Kraft Cheddar (KK), and Prochiz Gold (KP). Sensory analysis was carried out on 3 samples using a descriptive test on 13 semi-trained panelists. The results of this study were that the panelists preferred KK because it had a distinctive milky aroma and a strong cheese characteristic; stronger milk, cheese, savory, salty flavors; good sliceability; softer texture and mouthfeel. However, for grated results, panelists prefer KP because it had a intact and neat grater product.
Penarapan Metode Quality Control Circle Untuk Mengendalikan Kualitas Produk Reclining Seat Mobil Pada Proses Pengelasan di PT. XYZ Priyanto, Fiki; Mellyka, Dhea; Tri Pambudi, Andika; Nurjaman, Dede; Catur Kurniawan, Rachman; Kustiwan, Susan
JURNAL TEKNIK INDUSTRI Vol. 4 No. 02 (2023): JURNAL TEKNIK INDUSTRI : NOVEMBER 2023
Publisher : DPPM UNIVERSITAS PELITA BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/jutin.v4i02.3385

Abstract

XYZ is one of the companies that manufacture seat components for four-wheel motor vehicles in Indonesia. The aim of this research is to control and reduce the defect rate in the production of Re-Clean seats. This research uses the Quality Control Circle (QCC) method. With the Quality Control Circle (QCC), we can more easily identify, analyze and solve various work-related problems and apply them in the company's operational activities. The results of this study show that the lack of welding quality is due to the high cycle time of the welding process due to machine factors, method factors and human factors. Of the factors that cause high cycle time problems in the welding process, there is a dominant factor. By looking at the process time of each factor, this makes it easier to overcome problems that are a priority to address. In NG, this happens because the amperage is too high and also the distance between the electrode and the base metal is too far. Over Spatter welding error, meaning spatter is welding spatter, actually if the spatter can be cleaned it is not defective. However, if the amount is excessive and cannot be cleared, it is categorized as a visual impairment. The way to prevent it is to reduce the current as recommended.  
Sosialisasi Kegiatan 3R Reduce Reuse dan Recycle di TK Kupu Kupu Mungil Desa Mekarsari Kabupaten Bekasi Simon, Gusman; Wiyatno, Tri Ngudi; Kustiwan, Susan; Darmawan, Heru
Jurnal Pengabdian Sosial Vol. 1 No. 6 (2024): April
Publisher : PT. Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/54c8wr43

Abstract

Kehidupan masyarakat urban yang padat penduduk salah satunya dapat menimbulkan masalah sampah. Jumlah sampah akan meningkat seiring dengan peningkatan jumlah produksi dan konsumsi, hal ini yang dilatarbelakangi oleh populasi penduduk dan kesejahteraannya. Peringkat teratas dari jumlah sampah yang ditimbulkan selama tahun 2023, berdasarkan jenisnya ialah sisa makanan, sedangkan berdasarkan sumbernya ialah sampah rumah tangga. Permasalahan sampah memberikan dampak yang buruk terhadap lingkungan, pemanasan global, ekosistem, juga terhadap kesehatan manusia. Hal inilah yang menjadi latar belakang dari kegiatan sosialisasi ini. Metode yang digunakan dalam kegiatan pengabdian masyarakat ini berupa sosialisasi dengan memberikan penyuluhan tentang kondisi jumlah sampah masyarakat secara kumulatif, dampaknya dan bagaimana peran masyarakat untuk melaksanakan program 3R Reduce, Reuse dan Recycle sebagai upaya pengelolaan lingkungan secara berkelanjutan. Setelah berjalannya kegiatan sosialisasi diharapkan para peserta memiliki pemahaman tentang bahaya sampah dan bersedia menjalankan program 3R secara sukarela dan mandiri. Harapannya program 3R dapat tersosialisasi secara meluas di semua lapisan kehidupan bermasyarakat.
The role of chinese culture and strategic orientation in enhancing competitive advantage and firm performance in Indonesian chinese family companies Kustiwan, Susan; Hermawan, Asep; Wahyudi, Agustinus Sri
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 10, No 4 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020244726

Abstract

Chinese culture plays an important role in shaping the dynamics of family businesses in Indonesia, especially in the context of increasingly intense business competition. This study aims to address gaps in understanding the influence of Chinese culture, including guanxi culture, Confucian inheritance, and the succession process, as well as strategic orientation, namely entrepreneurial orientation and market orientation, on firm performance, with competitive advantage as a mediating variable. The research method used in this study is a quantitative method with a data analysis approach using Structural Equation Modeling (SEM). Data were collected through surveys distributed to 232 Chinese family businesses in Bekasi and DKI Jakarta. The sample was selected using a non-probability sampling technique with a purposive sampling approach, where companies were chosen based on certain criteria, such as family structure, years of operation, and family member involvement in management. The data collection instrument consisted of structured questionnaires containing questions about corporate culture, strategic orientation, competitive advantage, and firm performance. The results of the study show that competitive advantage significantly mediates the influence of the succession process, entrepreneurial orientation, and market orientation on firm performance. However, guanxi culture and Confucian inheritance do not show a significant influence on firm performance, either directly or through competitive advantage. These findings contribute theoretically with five novel models related to the relationship between Chinese culture, strategic orientation, and firm performance in Indonesia. The implications of this study suggest that Chinese family businesses need to focus more on innovation, market adaptability, and succession management to maintain competitiveness and enhance business performance, while traditional values such as guanxi and Confucianism may require further adaptation to remain relevant in the modern business context.
The Impact of Digital Marketing and Electronic Word of Mouth on Property Purchase Decisions: The Mediating Role of Purchase Intention at Grand Wisata Housing Andrean, Kevin; Yahya, Adibah; Kustiwan, Susan
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 6 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v4i6.6708

Abstract

This study aims to analyze the influence of Digital Marketing (X1) and Electronic Word of Mouth (X2) on Purchase Decisions (Y) with Purchase Intention (Z) as a mediating variable in the context of property sales at Grand Wisata housing. This research was conducted using a quantitative approach with data collected through a questionnaire and analyzed using SmartPLS. A total of seven hypotheses were tested to evaluate the direct and mediated effects of Digital Marketing and Electronic Word of Mouth on Purchase Decisions. The results showed that Digital Marketing (X1) and Electronic Word of Mouth (X2) have a significant positive effect on Purchase Intention (Z) and Purchase Decision (Y). Additionally, Purchase Intention (Z) plays a mediating role between both Digital Marketing and Electronic Word of Mouth and Purchase Decision. These findings suggest that Digital Marketing and Electronic Word of Mouth strategies can effectively enhance customer interest and purchasing decisions for property products. The study contributes to the marketing literature in the property sector and provides practical implications for property developers to optimize their digital marketing and eWOM strategies.
Analisis Pengembangan Digital Supply Chain (DSC) untuk Pemenuhan Target Produksi pada Perusahaan Minyak Shortening Nurdien, Ahmad; Kustiwan, Susan; Supriyati, Supriyati
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 2 (2025): April
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i2.43523

Abstract

Industry 4.0 drives supply chain digitalization to enhance operational efficiency. This study analyzes the impact of Digital Supply Chain (DSC) implementation on achieving production targets in a shortening oil company. A quantitative approach with descriptive analysis was used to measure efficiency improvements. Data were collected through observations, interviews, questionnaires, and documentation. The results show that DSC increased operational efficiency by 17%, reduced production downtime by 66.67%, and increased production capacity from 4,650 kg/hour to 5,738 kg/hour. Additionally, DSC contributed to reducing raw material waste and improving production target achievement by 14.76%. Statistical analysis confirmed that DSC significantly affects production efficiency, contributing 80%. This study recommends better system integration and workforce training to maximize DSC benefits.
The Influence of Brand Image and Online Customer Review On Purchasing Decisions In Tokopedia E-Commerce In Bekasi Regency With Buying Interest As A Mediating Variable Subakti, Ade; Yahya, Adibah; Kustiwan, Susan
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2771

Abstract

The advancement of the digital technology era supports an increasingly modern way of consumer shopping, this is in accordance with various events that exist in today's society, one of which is offline shopping which has turned into online shopping. The purpose of this study is to create and develop an empirical conceptual model of how brand image and online customer review of purchasing decisions in Tokopedia E-commerce in Bekasi Regency with purchase interest become mediation variables. The results of the analysis concluded that brand image has a positive influence on purchasing decisions. Brand image has a positive influence on buying interest. Online customer reviews have a positive influence on purchasing decisions. Online customer reviews have no effect on buying interest. Buying interest has a positive effect on purchasing decisions. Brand image positively influences purchasing decisions mediated by purchase interest. Online customer reviews have no influence on the buyer's decision.
Job Satisfaction Mediates Organizational Culture and Work Discipline On Employee Performance In The Frontliner Section at PT Bank Central Asia Tbk Kcu Cikarang Elviana, Rina; Rezeki, Fitri; Kustiwan, Susan
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2910

Abstract

This study aims to examine the influence of organizational culture and work discipline on employee performance through job satisfaction. The approach used in this research is a quantitative. The sample size in this study consists of 42 respondents, all of whom are employees of PT Bank Central Asia Tbk, KCU Cikarang Branch. The research data were obtained from questionnaire responses and analyzed using SEM PLS analysis techniques. The findings of this study conclude that organizational culture does not influence employee performance. However, when mediated by job satisfaction, organizational culture can affect performance. This implies that the existing organizational culture at BCA Bank does not always lead to high employee performance; to ensure that organizational culture improves employee performance, it must enhance employee satisfaction. Work discipline can directly and indirectly influence performance through job satisfaction; employees with high work discipline tend to have high performance, especially if their discipline also enhances their job satisfaction.  
Co-Authors Andrean, Kevin Asep Hermawan Catur Kurniawan, Rachman Darmawan, Heru Elviana, Rina Gusman Simon Intani, Arvita Emarilis Irfan, Yusuf Mellyka, Dhea Nurdien, Ahmad Nurjaman, Dede Priyanto, Fiki REZEKI, FITRI Riandani, Andini Putri Subakti, Ade Supriyanto Supriyanto Supriyati . Tri Ngudi Wiyatno Tri Pambudi, Andika Wahyudi, Agustinus Sri Yahya, Adibah Yanto, Ruli