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Kausalitas Fasilitas, Bukti Fisik, dan Kualitas Pelayanan terhadap Keputusan Mengunjungi Transmart Majapahit Semarang Firdaus; Jumai; Sulistiyaningsih, Sri; Astono, Ari Dwi; Jatmiko, M.Roby; Martini
Business Perspective Journal Vol. 4 No. 1 (2024): Business Perspective Journal
Publisher : Prodi Administrasi Bisnis FISIP Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/bpj.v4i1.1455

Abstract

The retail world is a business that is quite developed in Indonesia, especially since licensing and ownership has been made easier by the government, both direct establishment and franchising. This research aims to describe the causality between the variables of facilities, physical evidence, and services on the decision to visit the Transmart in Majapahit, Semarang. The population in this study were visitors to the Transmart mall in Majapahit, Semarang. The research sample consisted of 100 respondents who met the sampling criteria (purposive sampling). Data collection was carried out in a structured manner through an instrument (questionnaire) with a Likert scale of 1-10, the data collected was processed with the help of SPSS. The results of this research show that complete facilities can be one of the factors for consumers visiting Transmart. Apart from that, this research also shows that physical evidence in the form of magnificent buildings and excellent service from mall staff or employees can be a strengthening factor for consumers. visit. In this research, service is the thing that is most looked at by consumers, this also indicates that Transmart Majapahit needs to improve its services from all existing aspects. Keywords: facilities, physical evidence, services quality, visit decisions, transmart
Pemberdayaan Perempuan dalam Mendaur Ulang Sampah Unorganik di RW 12 Kelurahan Pedurungan Tengah Firdaus, Firdaus; Nusantara, Agung; Nurhayati, Nurhayati; Nofikasari, Nofikasari; Jatmiko, M.Roby; Nurrahmah, Wa Ode Sitti; Martini, Martini
Jurnal PKM Manajemen Bisnis Vol. 5 No. 1 (2025): Jurnal PKM Manajemen Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/pkmb.v5i1.1100

Abstract

This community service program, titled "Empowerment of Women in Recycling Inorganic Waste in RT 2, RW 12, Pedurungan Tengah," addresses the urgent need for effective waste management and environmental sustainability. The growing volume of inorganic waste poses significant challenges for local communities, particularly impacting women, who play a vital role in household waste management. The primary objective of this initiative was to empower women by enhancing their skills in recycling inorganic waste while raising awareness about environmental issues. The method employed involved participatory training sessions that included socialization, practical workshops, and group activities focused on recycling techniques. Throughout the program, participants learned to separate, process, and create valuable products from inorganic waste. The results were significant: approximately 80% of the participants demonstrated improved recycling skills and successfully produced marketable items. Additionally, the program fostered a greater sense of community engagement and increased awareness of environmental conservation among residents. In conclusion, this initiative not only empowered women economically but also contributed to a cleaner and more sustainable environment. The program highlights the importance of women as key agents of change in waste management practices, setting a foundation for ongoing environmental initiatives in the community.