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All Journal Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi (JIMAT UMMI) QISTINA: Jurnal Multidisiplin Indonesia
Pratiwi, Ega
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Religion Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing

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The Influence of Aviation Security Unit Performance on the Quality of Passenger Goods Inspection Services at Zainuddin Abdul Madjid Lombok International Airport Pratiwi, Ega; Awan, Awan
QISTINA: Jurnal Multidisiplin Indonesia Vol 3, No 1 (2024): June 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/qistina.v3i1.2133

Abstract

This research is motivated by safety and comfort during the flight process using the 3S+1C principle (Safety, Security, Service, and Complaint), AVSEC officers are also required to provide services to passengers using the 3S (Smile, Greet, Greeting) method. Based on this, researchers are interested in testing the influence of the performance of the Aviation Security unit on the quality of passenger goods inspection services at Zainuddin Abdul Madjid Lombok International Airport, which was tested partially. The sampling technique used is probability sampling. The data analysis technique in testing this research hypothesis uses a simple linear regression analysis technique. The results of this research show that in the validity and reliability test all variables consisting of performance and service quality are valid and reliable. In the t test, it was found that the Aviation Security Unit performance variable had a partial influence on purchasing decisions. The results of the coefficient of determination test show that the performance variable has an influence on the quality of service to passengers by 48.7%.
IMPLEMENTASI KEGIATAN PROGRAM KREATIVITAS MAHASISWA BIDANG KEWIRAUSAHAAN (PKM-K) “BLACK HOT (DODOL JAHE)” Sahbana, Yudhi Aulia; Pratiwi, Ega; Syafitri, Ema; Sari, Purwita
Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi Vol. 4 No. 2 (2023): Jurnal Ilmu Manajemen Retail (JIMAT) Universitas Muhammadiyah Sukabumi
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37150/jimat.v4i2.1236

Abstract

 The study aims to describe business management including the various innovations carried out in the implementation of one of the 2020 Student Creativity Program in Entrepreneurship (PKM-K) activities that have been carried out virtually. In general, PKM-K activities aim to foster students' understanding and skills in producing unique communities and pioneering profit-oriented entrepreneurship. PKM-K activities are funded by Dikti, namely the "Black Hot (Dodol Jahe)" business. This activity aims to utilize ginger plants to be processed into traditional snacks that are delicious, healthy, and nutritious, as well as opening opportunities in the business of traditional snacks made from ginger. The resulting Black Hot product has health benefits, namely, it can soothe the throat, warm the body, and increase body stamina. The method of activities carried out by the student team is the virtual PKM-K preparation stage, product design making, black hot product manufacture, marketing, and sales stages, evaluation, and reporting stages. The result of the PKM-K "Black Hot" activity is that there is a lot of public interest in buying and tasting traditional snacks with a ginger-flavored variant which sold 30 packs of pre-orders through social media.
Co-Authors Awan, Awan Purwita Sari, Purwita Sahbana, Yudhi Aulia Syafitri, Ema