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All Journal Jurnal Minfo Polgan (JMP)
Suherlan Suherlan
Program Studi Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Subang, Indonesia
Computer Science & IT Library & Information Science Mathematics Social Sciences

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The Role of ChatGPT in Enhancing the Information Search and Decision-Making Process of Travellers Frans Sudirjo; Prety Diawati; Yasir Riady; Abu Muna Almaududi Ausat; Suherlan Suherlan
Jurnal Minfo Polgan Vol. 12 No. 1 (2023): Artikel Penelitian Juni 2023
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v12i1.12443

Abstract

In today's digital era, the internet and technology are growing rapidly. One of the significant technological advances is ChatGPT which is able to accelerate the process of information search and decision making in the world of tourism. This research aims to discuss the role of ChatGPT in improving the process of information search and decision making of tourists. This research is qualitative in nature. The techniques used to obtain information involve careful observation and meticulous note-taking, followed by analytical procedures such as data reduction, visualisation, and inference. This study arrives at the conclusion that in today's digital era, artificial intelligence technologies such as ChatGPT have an important role to play in improving travellers' information search and decision-making process. ChatGPT can provide recommendations, information, and customer service quickly and effectively, thus helping travellers to plan their trips more easily and efficiently.
Recent Trends in Social Media Marketing Strategy Wayan Sri Maitri; Suherlan Suherlan; Riyan Dwi Yulian Prakosos; Agus Dedi Subagja; Abu Muna Almaududi Ausat
Jurnal Minfo Polgan Vol. 12 No. 1 (2023): Artikel Penelitian Juni 2023
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v12i1.12517

Abstract

The development of technology and the internet has changed the way companies interact with their consumers. Social media marketing has become one of the increasingly important aspects of a company's marketing strategy. This study aims to analyse the current trends in social media marketing strategies. The focus of this study is primarily qualitative. Methods for gathering data include paying close attention to detail while viewing and recording data, and then using analytical techniques such as data reduction, visualisation, and inference to draw conclusions. The study arrived at the conclusion that current trends in social media marketing strategies include the use of video content, collaboration with influencers, the use of stories, the use of AR and VR technologies, content personalisation, UGC, audience engagement and responsiveness, the use of data and analytics, data management and privacy, and the ability to adapt to changing trends and user behaviour. Effective social media marketing strategies capitalise on these trends to expand reach, increase brand awareness and build strong relationships with audiences.
Application of ChatGPT in Improving Operational Efficiency in the Context of Entrepreneurship Abu Muna Almaududi Ausat; Andy Rachman; Syamsu Rijal; Suherlan Suherlan; Hizbul Khootimah Azzaakiyyah
Jurnal Minfo Polgan Vol. 12 No. 1 (2023): Artikel Penelitian 2023
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v12i1.12667

Abstract

In the ever-evolving digital era, the use of AI has become a major focus in various fields. One example is the application of AI technology in the context of entrepreneurship. Entrepreneurship is an activity that involves developing, launching, and managing new or innovative ventures. In this study, the main objective is to explore the application of ChatGPT in improving operational efficiency in the context of entrepreneurship. The focus of this study is primarily qualitative. Methods for gathering data include paying close attention to detail while viewing and recording data, and then using analytical techniques such as data reduction, visualisation, and inference to draw conclusions. The study results show that the application of ChatGPT in improving operational efficiency in an entrepreneurial context offers a range of significant benefits. In the areas of customer service, marketing and sales, and internal management, ChatGPT can help companies improve customer satisfaction, optimise business processes, save time and resources, and increase productivity and collaboration between teams.
Co-Authors Abu Muna Almaududi Ausat Agus Dedi Subagja Andy Rachman Diawati, Prety Frans Sudirjo Hizbul Khootimah Azzaakiyyah Riyan Dwi Yulian Prakosos Syamsu Rijal Wayan Sri Maitri Yasir Riady