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Code-Switching in the Daily Conversations of Female Students at Pondok Pesantren Nuruttauhid Bulukumba, South Sulawesi: A Sociolinguistic Study Wahyuni, Sri; Thamrin, M Husni
Litteratura: Jurnal Bahasa dan Sastra Vol 3, No 2 (2024): LITTERATURA
Publisher : Universitas Islam Negeri Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/ltr.v3i2.35517

Abstract

This study aims to analyze the types of code-switching and the factors that cause code-switching in the daily conversations of female students at Pondok Pesantren Nuruttauhid Bulukumba, South Sulawesi. Data were collected from the conversations of 20 female students during the 2021/2022 academic year using observation, interviews, and documentation methods. This research adopts a qualitative approach with a case study method. The results show the use of elements of Arabic, Indonesian, Bugis, and Konjo languages in the students' conversations. The forms of code-switching found include words, word repetition, phrases, and clauses. The factors causing code-switching include the use of Indonesian and regional languages in conversations, changes in situations from formal to informal, limitations in Arabic vocabulary mastery, and the tendency to communicate more quickly and practically. These findings contribute to sociolinguistic studies, particularly in the context of multilingual pesantren-based education.
Analisis Kualitas Pelayanan Kesehatan dengan Metode HEALTHQUAL dan Importance Performance Analysis (IPA) Thamrin, M Husni; Tosungku, La Ode Ahmad Safar; Gunawan, Suwardi
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 2 (2025): April
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i2.44780

Abstract

Puskesmas X provides 12 services, including general polyclinic. This study measures service quality using the HEALTHQUAL method with five dimensions: empathy, tangible, safety, efficiency, and improvement, and determines improvement priorities through the IPA diagram. The results show an importance level of 4.277, with empathy at 4.283, tangible at 4.218, safety at 4.464, efficiency at 4.214, and improvement at 4.218. The performance level is 4.192, with empathy at 4.193, tangible at 4.124, safety at 4.104, efficiency at 4.270, and improvement at 4.255. Safety has the highest importance score (4.464), while efficiency has the highest performance score (4.270). Based on the IPA diagram, priority attributes for improvement include facility comfort, environmental safety, patient protection from infections, and trust in staff. Recommendations include re-arranging the waiting area, improving air circulation, providing handsanitizers, implementing SOPs for PPE, and evaluating staff performance. These improvements are expected to enhance service quality and trust in Puskesmas X.