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Rancang Bangun Aplikasi Distribusi Dan Penanganan Keluhan Pada Universitas Banten Jaya Qurohman, Tauffik; Romdoni, Mochamad Yusuf; Fatoni, Ahmad; Fatullah, Rizki; Shavira, Adinda
Jurnal Ilmiah Sains dan Teknologi Vol 8 No 1 (2024): Jurnal Ilmiah Sains dan Teknologi
Publisher : Teknik Informatika Fakultas Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/saintek.v8i1.3143

Abstract

Research to analyze the student complaint service system at Banten Jaya University so that it can be more effective in accepting and serving students for the advancement of the academic community on campus. Complaints and consultations are the process of conveying information, aspirations and complaints, whether complaints regarding the lack of campus academic services, regarding learning activities and so on. At Banten Jaya University the process of handling complaints and grievances is still done manually and the complaint data has not been computerized. So there is a lack of information regarding the complaint handling process that can be known by the consultant. The aim of this research is to design the UNBAJA Peduli (SIJALI) Application to assist in distribution and complaint handling services at Banten Jaya University. This application is designed to be website-based so it can be accessed easily and uses the ILAD method as a problem solver.
IMPLEMENTASI SISTEM MANAJEMEN INVENTARIS BERBASIS TEKNOLOGI INFORMASI UNTUK OPTIMALISASI RANTAI PASOK DI INDUSTRI RITEL Noviani, Lona; Qurohman, Tauffik
Jurnal Manajemen Retail Vol 4 No 2 (2024): jurnal ekonomi
Publisher : Universitas Banten Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/jumerita.v4i2.3836

Abstract

This study aims to develop and implement an IT-based inventory management system in the retail industry to optimize the supply chain. By utilizing IT, this system is expected to improve stock management efficiency, reduce operational costs, and increase customer satisfaction. The research methodology involves needs analysis, system design, testing, and implementation of an inventory management system in several retail branches. The implementation results show significant improvements in inventory data accuracy, speed of response to market demand, and reduction in storage costs. A case study of one of the retail branches implementing this system shows a 15% decrease in inventory costs and a 20% increase in customer satisfaction in the first six months after implementation. This study concludes that an IT-based inventory management system is effective in optimizing the supply chain in the retail industry and providing added value to customers.
APLIKASI RENTAL MOBIL TRAVEL BERBASIS ONLINE PADA NUSA TRIP TRAVEL Romdoni, Mochamad Yusuf; Fatoni, Ahmad; Surahmat, Ahmad; Qurohman, Tauffik; Masum, Masum
Jurnal Sistem Informasi dan Informatika (Simika) Vol 8 No 1 (2025): Jurnal Sistem Informasi dan Informatika (Simika)
Publisher : Program Studi Sistem Informasi, Universitas Banten Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/simika.v8i1.3707

Abstract

The aim of this research is to build an online travel application at PT. Nusa Trip Travel, which is intended for tourism and travel bureau companies to serve travel customer requests and can provide travel and tourism information. The presence of this application will be very helpful in serving every ticket ordering transaction carried out by customers wherever they are without having to go to a service bureau. This travel application will be built on an online basis where customers can see information on departure schedules, travel departure routes, rates and payments. The payment system implemented with this application requires customers to carry out a transfer process according to the total bill via a bank account. Payment will be declared successful by the admin if the payment matches the cost of the travel booking. The financial reports received will be detailed and clear with the aim of making each report easier so that all work will be easier to complete, especially in serving travel consumers, monitoring travel and other administration. This application was developed using the PHP programming language, the Codeigniter framework, which has been tested in web-based software development. Meanwhile, the system flow design here uses Unified Modeling Language (UML). This research uses a waterfall method approach in developing the system and the results of this research are expected to be able to help companies serve each customer more quickly, effectively and efficiently.
RANCANG BANGUN SISTEM INFORMASI MONITORING PEMINJAMAN ALAT LABORATORIUM AKADEMI KEBIDANAN BINA HUSADA SERANG BERBASIS WEBSITE Kania, Raden; Gunawan, Waliadi; Ghofur, Abdul; Budiman, Ramdani; Qurohman, Tauffik
Journal of Innovation And Future Technology (IFTECH) Vol. 7 No. 1 (2025): Vol 7 No 1 (Februari 2025): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v7i1.3711

Abstract

The laboratory in higher education institutions is one of the facilities that must be available, usually used for practical and trial purposes. At the Bina Husada Banten Midwifery Academy, lecturers and students use the laboratory according to the schedule of certain courses. However, due to limited human resources and the large number of tools used, borrowed tools are often not returned on time, and the recording is still conventional through borrowing and returning books, so it cannot be controlled properly. Therefore, the author tries to design an information system that can monitor the borrowing and returning of laboratory equipment so that it is used and returned according to schedule. Observations, interviews, and literature studies were conducted to collect the necessary data. At the same time, system development was done using the waterfall model and modeling using unified modeling language (UML), PHP programming language, and MySQL database. Through this system design, the borrowing of laboratory equipment can be monitored properly so that the use of equipment can be regulated properly and accurately. The limitation of using a website-based system is that when the internet resource is disconnected or there is no electricity, transactions cannot be carried out, therefore it is necessary to develop a system that can be implemented online or offline.