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BRAND AWARENESS BERDASARKAN MODEL ANALISIS JALUR SEBAGAI PENUNJANG PARIWISATA DI KABUPATEN GOWA: PERAN CITY BRANDING, CITRA WISATAWAN DAN CITRA KOTA PADA OBJEK WISATA ALAM MALINO Pasigai, Moh Aris; Afrianto, Afrianto; Marsuni, Nur Sandi; Insirat, Mutahira Nur; Rizal, Samsul
Jurnal Akuntansi Vol 11, No 2 (2025)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurakun.v11i2.2390

Abstract

ABSTRAK The natural tourist attraction of Malino in Gowa Regency, South Sulawesi, is managed by the Tourism Office with the tagline “Wonderful of Malino.” Although various promotions have been carried out through social media, increasing tourist visits remains a challenge, as the choice of destination is highly dependent on individual preferences. Therefore, Malino as a tourism brand needs to have a strategy to maintain brand awareness in order to remain the top choice of tourists. Factors such as city image, city branding, and tourism image play an important role in attracting tourists. This study aims to examine the influence of city branding and tourism image on brand awareness through city image at Malino tourist attraction. The method used is a quantitative approach through a survey, with the population in the form of visitors to Malino tourist attractions. A total of 96 respondents were selected using purposive random sampling technique. The research instrument was a Likert-scale questionnaire, and the data were analyzed using path analysis. The results of this study will be submitted to the Gowa Regency Tourism Office as evaluation material and strategic recommendations to encourage tourism-based economic growth in harmony with local wisdom.Keywords:  Brand Awareness, City Image, City Branding, Test, TourismABSTRAKObjek wisata alam Malino di Kabupaten Gowa, Sulawesi Selatan, dikelola oleh Dinas Pariwisata dengan tagline “Wonderful of Malino.” Meskipun berbagai promosi telah dilakukan melalui media sosial, meningkatkan kunjungan wisatawan tetap menjadi tantangan, karena pilihan destinasi sangat bergantung pada preferensi individu. Oleh karena itu, Malino sebagai brand pariwisata perlu memiliki strategi untuk mempertahankan brand awareness agar tetap menjadi pilihan utama wisatawan. Faktor-faktor seperti city image, city branding, dan tourism image berperan penting dalam menarik minat wisatawan. Penelitian ini bertujuan untuk mengkaji pengaruh city branding dan tourism image terhadap brand awareness melalui city image pada objek wisata Malino. Metode yang digunakan adalah pendekatan kuantitatif melalui survei, dengan populasi berupa pengunjung objek wisata Malino. Sebanyak 96 responden dipilih menggunakan teknik purposive random sampling. Instrumen penelitian berupa kuesioner berskala Likert, dan data dianalisis menggunakan analisis jalur (path analysis). Hasil penelitian ini akan disampaikan kepada Dinas Pariwisata Kabupaten Gowa sebagai bahan evaluasi dan rekomendasi strategis untuk mendorong pertumbuhan ekonomi berbasis pariwisata yang selaras dengan kearifan lokal.Kata kunci: Kesadaran Merek, Citra Kota, City Branding, Citra Wisatawan, Pariwisata
The Influence of Digital Marketing, Product Quality and Service Quality on Customer Loyalty at the Contemporary Drink Shop Hayoo Indonesia Ihsan, Khairul; Pasigai, Moh Aris; Soraya, Zalkha
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i1.3694

Abstract

The aim of this research is to find out whether digital marketing variables, product quality and service quality influence customer loyalty at the contemporary Hayoo Indonesia drink shop. The type of research carried out is quantitative research. The population in this study were customers of the modern Hayoo Indonesia drink shop. The sampling technique used by the author is the Hair formula used to determine the number of samples and the accidental sampling technique used to determine the sample criteria. Based on this, the sample in this research was 80 customers. The type of data used in this research is quantitative data obtained from distributed questionnaires and is related to the problem being studied. Data collection was carried out by distributing questionnaires and documentation. In this research, the data sources used in data collection include primary data. Based on the results of research using statistical calculations through the Statistical Package for the Social Science version 26 (SPSS26) application, the results are that digital marketing variables, product quality and service quality partially and simultaneously influence customer loyalty at the modern Hayoo Indonesia drink shop.
The Effect Of Product Quality On Customer Satisfaction At The Fajar Building Shop, Topoyo Sub-District, Mamuju District, West Sulawesi Province Fadil, M.; Pasigai, Moh Aris; Nurlina, Nurlina
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i1.3697

Abstract

The Influence of Product Quality on Customer Satisfaction at Fajar Shop, Building, Topoyo District, Mamuju Regency, West Sulawesi" Thesis for Management Study Program, Faculty of Economics and Business, University of Muhammadiyah Makassar. This study aims to examine the effect of product quality on customer satisfaction at the Fajar Building Shop, Topoyo District, Mamuju Regency, West Sulawesi. This study uses primary data sources, where researchers distribute questionnaires to 45 customers of Fajar Bangunan Store. The analysis technique in this research is validity test, reliability test, classical assumption test, and hypothesis testing through simple linear regression analysis test and T test. Partially, the results of this study indicate that product quality has a positive and significant effect on customer satisfaction at the Fajar Building Shop, Topoyo District, Mamuju Regency, West Sulawesi, which is indicated by the T arithmetic value of 2.041 > T table value of 2.018 and a significance value of 0.047 < 0.05. So the first hypothesis is accepted.