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John RomaineCommunity Member
 How Do I...?
Automatically add someone to scheduled events

Im currently using Calendly integrated with Google Calendar, which plugs into my CRM. Right now events are being created in Google Calendar using big long crazy random strings as the event organiser. For eg lkmeh01p1bst3m6rn0acrfqge0@group.calendar.google.comThis is causing problems in the CRM because the CRM only shows bookings associated with assigned emails. So, put simply, unless the event is booked and my email is listed as the event organiser - I dont see it!Which means I am not seeing any booked calls in the CRM which is a huge problem!I would have thought that I could simply edit the event in Calendly and add my own email address but no - that doesnt seem possible.I can see other customers asking for the same thing in other threads so I know Im not alone with this. Is this something that can be sorted out ASAP?TLDR - I need to FORCE an email into an event type in Calendly so it can be matched with Google Calendar and my CRM.

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David
Community Manager
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Thomas_AlongiCommunity Member
 How Do I...?
Default Country Code is Missing "1" in "+1"

Hi, everyone.It looks like someone tried to ask this question last March ➡️ That thread is now closed and marked as supposedly “Solved,” but I saw no response other than an assurance that the moderator would check on it. And that’s it. I’ve encountered the same problem and see no solution at all. Nor can I read any of the 400+ replies that supposedly accompanied that thread. Am I missing something obvious?Short version for those who don’t want to click the link: the routing form gives the “+” symbol but not the “1” to make it “+1.” As a result, any American customer who starts to type in their phone number without beginning with a “1” ends up creating a phone number for a foreign country … with a missing digit.Tom

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David
Community Manager
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AdirGCommunity Member
 How Do I...?
My meetings

New to Calendly: Already connected 3 of my calenders (Google’s) to Calendly but I cannot see them showing on my Calendly scheduling. What did Ive missed?

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David
Community Manager
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Matthew23524Community Member
 How Do I...?
Is there a way to stop Calendly creating a new meeting when a customer reschedules?

I found this topic from last year but it seems to be closed now » Every time a meeting is rescheduled, a new Microsoft Teams meeting is generated. Can I get it to stop? | CommunityOur problem currently is whenever a customer reschedules a meeting, it creates a new meeting without deleting the old meeting. Is there a way to prevent this, or is this a limitation please?NB the thread started to discuss moreso the issue with the meeting defaulting to teams.

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David
Community Manager
angeliti
angelitiCommunity Member
 How Do I...?
Limit number of events per day per user

Hello!I use Calendly mostly for sales: I have a couple round-robin events with several sales representatives in them, and users can book calls with them using Calendly.It's in the sales people best interest to have the most number of open slots possible, so that leads have more options to choose when booking a call. However, sales calls are quite taxing mentally, so doing more than 3 or 4 in a given day is exhausting.What's the problem? That sometimes a sales representative will get booked 7 calls in a day, because he had 8 different time slots opened, and maybe those reservations came in when he was sleeping or didn't have the phone with him, so he didn't have time to close the remaining spots after he got the first 4-5 reservations. So now he is over-booked.Right now, Calendly let's you establish a max number of reservations of a given event type per day/week/month. However, it doesn't let you establish a limit FOR A GIVEN PERSON.So, what I’m missing is a setting that lets me do some

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David
Community Manager
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JenGriffCommunity Member
 How Do I...?
Help to tailor a field

Is there are way to tailor the wording in the invitee details field. e.g. we need this to say CM Name, CM Email so it prompts our team to enter the right persons details - they find it very confusing?  

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David
Community Manager
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Andric84846Community Member
 How Do I...?
Meeting Page

This new Meeting Page layout is useless.  It makes the customer's name blend in with the rest of the text instead of making it stand out as the header of each appointment.  I don’t understand why Calendly is always trying to reinvent the wheel.  I feel like every change is a step back from the previous layout.  I can no longer make appointments from my computer, since the change a few months ago...and now my Customer’s names are camouflaged within the appointment type on the Meetings Page layout.  Please stop ruining a once very helpful system.

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David
Community Manager
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Native20454Community Member
 How Do I...?
The event description

The event description has disappeared. How can I restore the latest version? Are there any saved versions?And my second question:Where can I view social media referrals? I added a pixel in META, but I can't find where to view statistics on actual referrals to the event.

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Quote77242Community Member
 How Do I...?
"Your meeting request could not be finalized with this host" error when people try to book a meeting

Hello,when people try to book a meeting they see this error: Oops, something went wrong.Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.  Even when I try to preview the booking page here in Calendly and try to schedule a test event I see the same error.Has anyone seen similar problem? Any idea?Will appreciate any help.

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David
Community Manager
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BlisshoneymoonsCommunity Member
 How Do I...?
fake appointments

We have had 7 fake appointments scheduled this week. The names and emails seem legit. But when we call the customer for the appointment, either the phone number doesn’t work or the person we are calling is adamant that they didn’t schedule with us. Is anyone else having issues? 

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David
Community Manager
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Marianne4444Community Member
 How Do I...?
Text reminders not working when host schedules appointment

Until very recently, when I, the host, scheduled an appointment with a client, I could type in their email address and phone number and my client would receive an email confirmation and then 24 hours before the appointment, they would received an email reminder *and* a text message reminder. Suddenly, the format has changed and there is nowhere to enter my client’s phone number. This means they now only receive an email confirmation and reminder from me which is very inconvenient as many prefer a text. This is the case even when I’ve updated their contact details to include a phone number. How can I fix this so my clients get both an email and a text message reminder? Thanks!

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Kathleen73388Community Member
 How Do I...?
Help - Can't access the website

Ever since my tech guy tried to connect my Calendly Calendar to my company calendar I have lost ALL of my appointments today because of this issue. ALL OF THEM!!! I cannot connect to my online zoom or Google meetings because the link isn’t right and everything that is suppose to connect so I can coordinate my schedule on one place does NOT work. It does not interphase correctly. I need some help. This was frustrating yesterday for the ones I missed not it’s an absolute nightmare because if makes me look irresponsible. i liberally could lose millions of dollars over this. Please help me!!!

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ShandelCommunity Member
 How Do I...?
Do events of different durations roll-up into one master calendar for Calendly to provide correct availability across event calendars?

I want to schedule 3 + event types (three different coaching offers) that have different durations and numbers of sessions. I get that I can create 3 event types, one for each offer. But I want to make sure if someone schedules me for Tuesday for a 75-minute appointment starting at 2pm for Offer A, no one can schedule me for 3pm for a different package.Can someone clarify if Calendly accounts for this and other than creating the 3 event types with their durations, can I stipulate how many sessions they can schedule, and not have double bookings happen across event types?

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David
Community Manager
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Pilates53032Community Member
 How Do I...?
Waitlist Request

I’ve seen a few requests for waitlist options. Just chiming in for another +1 to that request and any insights on timing of when we could potentially see something like this from the product team.My goal is to use Calendly for teaching virtual small group classes on Zoom. I would love to have an option for people to add themselves to a waitlist if spots are full for a specific time slot and then they get added if someone cancels out of the spot.Alternatively, maybe it’s a “notify” feature where people can give their email to be notified if a spot becomes available to sign up. I know retailers like B&H Photo do this for products when they’re sold out. I realize there are other tools available for this, but I love the calendly platform. Keep up the great work!  

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iskonaamdu21558Community Member
 API + Webhook Help
help to book appointment using n8n

Hi, using n8n i want to create/book the appointment but don’t know how to do can anybody tell that how to do it???

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hilaryyeg
Employee
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Claire07765Community Member
 How Do I...?
Wanting to have timezone show as Canadian rather than US time

Hi,I live in Montreal and have the same time zone as New York… Calendly sends email reminders to my clients like this: This is a friendly reminder that your Appointment (in-person) with XXX is at 11:00 (America/New_York) on Tuesday, August 19, 2025.Is there a way it can say (Canada / EDT) ?thanks

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hilaryyeg
Employee
hilaryyegEmployee
 API + Webhook Help
Coming Soon: Scheduling API

We’ve heard your requests, and we’re excited to announce a Scheduling API will be available soon! With the new Create Event Invitee endpoint, you’ll be able to:Programmatically schedule Calendly meetings on behalf of invitees Skip redirects, iframes, and Calendly-hosted UI for a smoother, fully embedded experience Fully enable scheduling use cases like AI Agents, workflow automations, and custom portalsWant to be notified when it’s available? Sign up for our Developer Newsletter to be the first to know when APIs and developer resources go live. – The Calendly Developer Team

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hilaryyeg
Employee
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Emilie78783Community Member
 API + Webhook Help
Workflows en statut Arrêt

Bonjour, Je viens de prendre l'abonnement Calendly.J'ai créé plusieurs Workflows et je ne comprends pas pourquoi certains sont en statut Arrêt ?  Pourriez-vous m'aider ? Merci à vous 

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David
Community Manager
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Nathalie55345Community Member
 API + Webhook Help
obtenir un token

Bonjour, j’ai tenté de trouver l’accés pour obtenir mon token afin d’intégrer le calendrier à mon site web et impossible de trouver avant 1h de recherche ( l’enfer). Au bout du compte l’accès m’a été refusé. Je dois dire que la plateforme fonctionne de moins en moins bien avec trop de blocage. cela n’est plus efficient. J’attends votre réponse. Merci beaucoup 

31
David
Community Manager
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JohnstonCommunity Member
 How Do I...?
Event description

How do I change my event description without creating a new event? To be clear, I want to change the text that people see when they land on my Calendly event page.

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BioHeadSpaCommunity Member
 How Do I...?
Politique d'annulation

Bonjour, Je ne trouve pas comment modifier la politique d’annulation, bien que j’aie l’abonnement standard également. D’ailleurs, est-il possible d’ajouter un délai de sorte que les utilisateurs ne puissent modifier leurs rendez-vous moins de 24 h avant le rendez-vous ? Merci pour le temps que vous m’accordez. Cordialement 

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David
Community Manager
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erin20583Community Member
 How Do I...?
I am a client - link says 'sorry, the event you're looking for can't be found.'

does this mean they cancelled the appointment? As a client, where do I find appointments that I have made within another person’s Calendly schedule?

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David
Community Manager
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Patrice31254Community Member
 How Do I...?
Bouton Réservation en ligne Google Business

Bonjour, J’essaie depuis plusieurs semaines à intégrer sur ma page Google Business un bouton “réservation en ligne” pour mes éventuels futur patient mais il me met que mon lien ‘Calendly”.Je demande de l’aide à Google et voilà le retour de mail :“Je m'appelle Supriya, et je fais partie de l'équipe d'assistance Google Profil d'entreprise.Ce courriel fait référence au profil de votre entreprise «….Comme mentionné précédemment, nous vous demandons de contacter votre fournisseur pour ajouter le lien de réservation. Si vous souhaitez obtenir de l'aide supplémentaire concernant ce problème, répondez à cet e-mail. Nous serons ravies de vous aider ! Pour obtenir de l'aide concernant d'autres problèmes, vous pouvez toujours nous contacter via notre Centre d'aide.Cordialement,Supriya” Il faut voir avec vous ?!Comment procéderPatrice

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Neal25224Community Member
 How Do I...?
How to create

Hi, community.  Enjoying the app.  I am a small biz owner with a standard plan.  I have used calendly successfully for a few months now and have 2 sub-contractors who use the biz account to also set client meetings (we are an SAT/ACT prep company). Giving context as some of you knowledgeable and kind folks try to help me. I have spent 7 to 10 hours trying this.  I have yet to throw my computer through the wall, but if you all can help me, I am sure I won’t.  Ha.  Here’s what I am trying to do: I am hosting a FREE ACT mock exam at a local library on a specific date and time. I want to create a meeting which then gives me a link I can put out onto our website, socials, and to all the schools and organizations with whom we have a biz relationship.   All I want folks to do is scan the qr code/follow the link to sign up for the meeting.  Answer the 3 or 4 questions so that we know who is coming and so that, after the meeting, we can schedule follow ups with the parents to discuss the result

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JessicaG_CGCCCommunity Member
 How Do I...?
Locked out after 10 appointments created from one IP address

We give clients and our receptionists links to schedule with our team through Calendly. Since our receptionists and clients who are in our lobby are scheduling appointments through the same IP address over and over (different appointments, same computer scheduling), we are suddenly having an issue where attempting to schedule more than 10 Calendly appointments from a single IP address leads to an error and we are unable to schedule.This happens with the direct scheduling link and with the reschedule link that is generated by Calendly.I do not see any limits set on the number of appointments that can be scheduled from a particular IP address. Is this new? It wasn’t happening last week. Why is this happening, and how do we fix it?

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David
Community Manager
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