Online banking in Japan - statistics & facts

Internet penetration rate Japan 2024, by age group

Share of people who use the internet in Japan as of August 2024, by age group

Share of people who access the internet Japan 2024, by device

Share of people who use the internet in Japan as of August 2024, by device

Household penetration rate of ICT devices Japan 2024, by type

Share of households that own information and communications technology (ICT) devices in Japan as of August 2024, by type

Penetration rate of online banking in Japan 2014-2029

Penetration rate of online banking in Japan from 2014 to 2029

Distribution of payments from salary accounts in Japan 2023, by type

Distribution of payments from individual salary accounts of banks in Japan in 2023, by type

Most downloaded banking apps in Japan in 2024

Leading banking apps in Japan in 2024, by downloads (in 1,000s)

Number of financial institutions in Japan 2024, by type of business

Number of financial institutions in Japan as of September 2024, by type of business

Largest financial institutions in Japan 2024, by deposits

Largest types of financial institution in Japan in September 2024, by deposits (in trillion Japanese yen)

Largest financial institutions in Japan 2024, by outstanding loans

Largest types of financial institution in Japan in September 2024, by outstanding loans (in trillion Japanese yen)

Largest online and other banks in Japan 2025, by deposits

Largest online and other banks in Japan in March 2025, by deposits (in billion Japanese yen)

Largest online and other banks in Japan 2025, by outstanding loans

Largest online and other banks in Japan in March 2025, by outstanding loans (in billion Japanese yen)

Sumitomo Mitsui Banking Corporation's number of online banking customers 2019-2025

Number of customers subscribed to the online banking service SMBC Direct of Sumitomo Mitsui Banking Corporation from 2019 to 2025 (in millions)

Sumitomo Mitsui Banking Corporation's remote banking transaction volume 2019-2025

Number of remote banking transactions at Sumitomo Mitsui Banking Corporation from 2019 to 2025 (in millions)

Mizuho Bank's number of Mizuho Direct online banking customers 2020-2025

Number of customers subscribed to the online banking service of Mizuho Bank, Ltd. from 2020 to 2025 (in millions)

Japan Post Bank's number of Yucho Direct online banking customers 2020-2024

Number of accounts registered with the online banking service of Japan Post Bank Co., Ltd. from 2020 to 2024 (in millions)

Japan Post Bank's number of Yucho Bankbook App accounts registered 2020-2025

Number of accounts registered for the bankbook app of Japan Post Bank Co., Ltd. from 2020 to 2025 (in millions)

MUFG Bank's number of Mitsubishi UFJ Direct online banking users 2018-2024

Number of customers using the online banking service of MUFG Bank, Ltd. from 2018 to 2024 (in millions)

MUFG Bank's number of Mitsubishi UFJ Direct online banking MAU FY 2020-2024

Number of monthly active users (MAU) using the online banking service of MUFG Bank, Ltd. from fiscal year 2020 to 2024 (in millions)

Rakuten Bank's total assets 2016-2025

Total assets of Rakuten Bank, Ltd. from 2016 to 2025 (in trillion Japanese yen)

SBI Sumishin Net Bank's total assets 2016-2025

Total assets of SBI Sumishin Net Bank, Ltd. from 2016 to 2025 (in trillion Japanese yen)

Daiwa Next Bank's total assets FY 2015-2024

Total assets of Daiwa Next Bank, Ltd. from fiscal year 2015 to 2024 (in trillion Japanese yen)

Sony Bank's total assets FY 2015-2024

Total assets of Sony Bank from fiscal year 2015 to 2024 (in trillion Japanese yen)

au Jibun Bank's total assets FY 2015-2024

Total assets of au Jibun Bank Corporation from fiscal year 2015 to 2024 (in billion Japanese yen)

PayPay Bank's total assets 2016-2025

Total assets of PayPay Bank Corporation from 2016 to 2025 (in billion Japanese yen)

Rakuten Bank's customers by gender 2024

Gender distribution of account holders at Rakuten Bank, Ltd. as of March 2024

Rakuten Bank's customers by age group 2025

Age distribution of account holders at Rakuten Bank, Ltd. as of March 2025

SBI Sumishin Net Bank's customers by gender 2025

Gender distribution of customers at SBI Sumishin Net Bank, Ltd. in 2025

SBI Sumishin Net Bank's customers by age group 2025

Age distribution of customers at SBI Sumishin Net Bank, Ltd. in 2025

PayPay Bank's customers by gender 2024

Gender distribution of customers at PayPay Bank Corporation as of March 2024

PayPay Bank's customers by age group 2025

Age distribution of customers at PayPay Bank Corporation as of March 2025

Internet usage for financial transactions in Japan 2024, by age group and gender

Share of consumers who have conducted financial transactions online in the past year in Japan in 2024, by age group and gender

Share of online banking transfers from accounts of major banks in Japan 2022-2024

Percentage of online banking transactions from individual bank accounts of major banks in Japan from 2022 to 2024

Value of online banking transfers from accounts of major banks in Japan 2022-2024

Value of online banking transactions from individual bank accounts of major banks in Japan from 2022 to 2024 (in trillion Japanese yen)

Online banking usage among digital buyers in Japan 2024, by age group

Share of consumers who have used online and mobile banking to pay for online purchases in the past year in Japan in 2024, by age group

Online banking usage among digital buyers in Japan 2024, by age group and gender

Share of consumers who have used online and mobile banking to pay for online purchases in the past year in Japan in 2024, by age group and gender

Pay-easy transaction volume via online banking in Japan 2017-2024

Number of Pay-easy transactions made via online banking in Japan from 2017 to 2024 (in millions)

Number of online banking frauds in Japan 2015-2024

Number of online banking fraud cases recorded by the police in Japan from 2015 to 2024

Value of damages caused by online banking fraud in Japan 2015-2024

Value of damages caused by online banking fraud in Japan from 2015 to 2024 (in billion Japanese yen)

Number of illegal online banking withdrawals in Japan FY 2015-2024, by account holder

Number of unauthorized withdrawals through internet banking in Japan from fiscal year 2015 to 2024, by account holder

Amount of illegal online banking withdrawals in Japan FY 2015-2024, by account holder

Value of unauthorized withdrawals through internet banking in Japan from fiscal year 2015 to 2024, by account holder (in million Japanese yen)

Average value of damage per illegal online banking withdrawal in Japan FY 2015-2024

Average value of damage caused per unauthorized internet banking withdrawal in Japan from fiscal year 2015 to 2024 (in million Japanese yen)