Main challenges of implementing artificial intelligence (AI) in the consumer and retail sectors in 2025

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Release date

February 2026

Region

Worldwide

Survey time period

August 5 to September 10, 2025

Number of respondents

120 consumer and retail CEOs*

Special properties

oversee companies with annual revenues over $500 million U.S. dollars

Supplementary notes

*Survey respondents were from Australia, Canada, China, France, Germany, India, Italy, Japan, Spain, the United Kingdom, and the United States.

Citation formats

AI implementation challenges in the consumer and retail sectors 2025

Published by
F. Watty,
Mar 5, 2026

More than ** percent of CEOs in the consumer and retail industries considered ethical challenges as a difficulty to implement artificial intelligence (AI) in their industry in 2025. The cost of implementation and data readiness were also considered challenging while adopting AI. On the other hand, ** percent did not consider security and compliance as  challenging while implementing AI.

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