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Last updated on Feb 19, 2025
  1. All
  2. IT Services
  3. IT Strategy

You're rolling out a new IT strategy and facing team pushback. How do you overcome the resistance?

Rolling out a new IT strategy can be challenging, especially when faced with team pushback. It’s important to address concerns and foster a collaborative environment. Here’s how to navigate this:

  • Communicate the benefits: Clearly explain how the new strategy will improve workflows and overall efficiency.

  • Involve the team in planning: Allow team members to contribute ideas and provide feedback, fostering a sense of ownership.

  • Provide training and support: Ensure everyone feels comfortable with the new tools and processes by offering comprehensive training.

What strategies have you found effective in overcoming team resistance to change?

IT Strategy IT Strategy

IT Strategy

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Last updated on Feb 19, 2025
  1. All
  2. IT Services
  3. IT Strategy

You're rolling out a new IT strategy and facing team pushback. How do you overcome the resistance?

Rolling out a new IT strategy can be challenging, especially when faced with team pushback. It’s important to address concerns and foster a collaborative environment. Here’s how to navigate this:

  • Communicate the benefits: Clearly explain how the new strategy will improve workflows and overall efficiency.

  • Involve the team in planning: Allow team members to contribute ideas and provide feedback, fostering a sense of ownership.

  • Provide training and support: Ensure everyone feels comfortable with the new tools and processes by offering comprehensive training.

What strategies have you found effective in overcoming team resistance to change?

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87 answers
  • Contributor profile photo
    Contributor profile photo
    Axel Schwanke

    Senior Data Engineer | Data Architect | Data Science | Semantic Layer | Data Governance | 4x Databricks certified | 2x AWS certified | 1x CDMP certified | Medium Writer | Nuremberg, Germany

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    How can you overcome resistance in the team when introducing a new IT strategy? ... ✅ Invest in knowledge: Provide comprehensive training and certification on the new strategy and related technologies. This builds trust and reduces fear of the unknown. ✅ Seek external expertise: Consult with IT platform providers and other companies for advice. Sharing ideas with experienced professionals can help dispel specific concerns and gain approval. ✅ Show the “why”: Clearly communicate the benefits of the new strategy for the company and for each team member. Highlight how it will increase efficiency, create new opportunities, or enhance their skills.

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    Josh Gaffey

    Digital Transformation Leader

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    - Frequent, honest and transparent communications to build trust - Make sure they know “what’s in it for them” - Involve key members of the team in planning and implementation for buy-in and ownership - Monitor and incentivize adoption

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    Helio Matsumoto

    CIO / CTO / CHIEF DIGITAL OFFICER / SENIOR ADVISOR / BOARD MEMBER

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    I’ve dealt with pushback before, and I know it’s usually about uncertainty, not resistance to change itself. I start by listening and showing how the strategy makes their work easier. Quick wins help prove the value early, and I bring key influencers on board to build momentum. Keeping the team involved turns resistance into ownership. For me, it’s about making change something we do *together*, not something forced on them.

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    ALI JAAFER

    Directeur des systèmes d'information Medis Group. DSI / CIO

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    Simply, involve them in the Project. They will be a part in choice, decision, and actions. Because everyone have a love part in the old system. And only him can make a good change to new

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    6
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    Gus Bekdash

    Top Voice in strategy & AI. Turn Ideas into Results: v.CTO, Chief Architect & Strategist focused on growth ✪ $Billion+ solutions ✪ AI Expert (12 years) ✪ Executive ✪ AI Book Author ✪ Consultant

    • Report contribution

    I won't do anything until I understand what is the prevailing cause(s) of the resistance. Strategy covers many things and it's usually one or two aspects that generate the resistance. Techies in particular do not usually resist strategy on intellectual ground but on practical, analytic, ones. E.g., do they perceive it's more work, requires learning they don't want, more risk, etc. I'd resist the temptation to say it's "resistance to change". I'd go further and find what 𝑠𝑝𝑒𝑐𝑖𝑓𝑖𝑐 change is scaring them. Two-way communication is key. But it's also important to start small and focused. Concentrate on winning a few critical allies, and let momentum and herd mentality do the rest. Finally, make sure your strategy is clear.

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