Featured Partner
Compare Best ACH Payment Processing
The Best ACH Payment Processing
Payment Depot
Square Invoices
GoCardless
Merchant One
Stripe
PaymentCloud
Helcim
Stax by Fattmerchant
National Processing
Most Popular is calculated from the number of times each affiliate product was selected by Forbes Advisor users over a six month time period.
Methodology
At Forbes Advisor, we take into account several factors of an ACH payment processing company to determine which is the best for specific businesses. Whether low-cost or full-featured solutions are what you need, you’ll be able to find one that fits—and by using a five-star rating system, you’ll know which is the best overall. In addition to pricing and features, we also looked at customer support and user reviews.
Here’s what we considered for the ranking:
- Cost and fees: For many small businesses, cost is the top deciding factor, but with ACH payment processing, you’re already looking at low transaction fees, so we didn’t give this category the highest weight. Still, we wanted to make sure companies were transparent about pricing and make it easy for you to find out exactly what your monthly cost is.
- Features and functionality: Most payment processors provide full PCI compliance, which is one more thing off your plate, but not all do. There are other features that were either better or missing, including reports, invoice generators and software integrations—all of which are necessary for business management.
- Customer support: When a business offers 24/7 support, we give it quite a bit of credit because if you’re having trouble processing payment, you need help right away. However, we also took into consideration what types of support they offer—24/7 access to a help center or contact form isn’t the same as phone or live chat support.
- User reviews: It’s important to know the good and bad of a business, so we look to user reviews to get a good understanding of where these ACH payment processing companies excelled and how they failed.
How To Choose an ACH Payment Processing Company
When choosing an ACH payment processing company for your business, it’s important to consider pricing, integrations and features. There may be options that cost more, but the features make it worth it for your business, or a low-cost processor may not give you extras, but maybe you don’t need them.
Look at contract length—some payment processors allow month-to-month billing, while others may require up to a three-year contract. If you’re fine with a long-term contract, read the fine print to find out how much it may cost for early termination. As far as transaction fees, you’re going to find that they’re much lower than credit card processing. Most ACH payment fees hover around 1% or slightly higher. And many companies cap the fee at a certain amount. Also, if there’s a monthly fee, be sure to find out what that monthly cost covers and compare it to others that may not have one.
Being able to connect the software you already use with your payment processor can be helpful, such as with your accounting software. Other integrations can also be useful, including your POS and customer relationship management (CRM) app.
Most ACH payment processing companies are primarily credit card processors, so you’ll usually be able to run customer and sales reports or export data from your account. These are helpful features for business decisions and predicting future sales and necessary for bookkeeping or accounting. If you don’t already have an invoicing solution, look for an ACH payment processing company that offers an invoice generator.
Frequently Asked Questions (FAQs)
How long does an ACH payment take to process?
Typically, an ACH payment takes three to five days to process, but there are real-time ACH payment options as well. Typically, ACH payments are processed by banks in batches and there’s a daily cutoff time.
Is Stripe better than PayPal?
Both Stripe and PayPal are online payment processing specialists. Stripe works better for larger companies that may want to have more payment options such as subscriptions and recurring payments. PayPal is slightly more expensive than Stripe, charging 2.7% plus 30 cents per online transaction, compared to the 2.7% plus 5 cents for most transactions with Stripe. PayPal charges the same as Stripe for its ACH fees, which is 0.8% with a $5 cap, though its learning curve is significantly less than Stripe’s.
Is PayPal an ACH?
PayPal does use ACH to transfer money from a buyer’s bank account (or their PayPal account) to the seller’s account. It acts more as a middleman, similar to a wire transfer service (such as Western Union).
What is a pending ACH payment?
A pending ACH payment is kind of like a placeholder for the money that is to be transferred. You may see this as a buyer or seller in your checking account. It sets aside the money and either credits or debits the money to or from the account so it cannot be used for other purchases. This means that funds have not cleared yet.
Is there a limit on ACH transfers?
Limits vary from bank to bank and by time. There may be limits on how much can be moved per transaction or per day. The range of limits is typically $2,000 to $10,000 per day or $5,000 to $10,000 per month. Limits could also depend on your account history with your bank or whether you have a business checking account, which usually allows for higher limits.
What are the best ways to avoid chargebacks?
The best way to avoid chargebacks is to make sure that you offer excellent customer service to those who buy your products or services. If there is an issue, be sure that you have a refund policy in place and offer refunds when necessary. Other ways you can avoid chargebacks is ensuring that your receipts or billing information has your phone number on them, preferably a toll-free number and that your business name and the name of your business or website are the same.