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Table 2 1 J To select the sample of 20 LAs, stratified systematic sampling was used to select the 10" LA in every Stratum. The study targeted the town clerk of each of the 2 Local Authorities. The study also incorporated the views of middle level management from five departments in each local authority namely; 1) Treasury 2) Sociz Services, housing and public health 3) works/engineering 4) Environment 5) Others. The choice of middle level management was to act as a control for th response of the town clerks and because of their perceived lack of bias, impartiality in answering the study questions. In addition, they were more preferre than junior officers, since junior officers are perceived to be unaware of the pertinent issues affecting the Local Authorities. The local authority customers were also included in the study to give a customer oriented perspective of the financial challenges facing local authorities. Six c the largest customers were picked from the list of customers provided by every local authority. The criterion for selecting the six customers per local authorit was on the basis of customers visiting the local authority on the day. Therefore, such an approach was to yield 120 customers drawn from the 20 locz authorities. a iiaetiiiaten: dentin! This study used probabilistic sampling techniques, specifically both stratified random sampling and simple random sampling. The study used lottery method recommended by Kothari, (2004) to pick ten percent of Local Authorities in every category. Stratified random sampling was preferred because; the population to be sampled wasdivided into homogenous groups based on characteristicsconsidered important to the indicators being measured. Since the number of local authorities are scattered all over the country, this presented the study with a logistical problem. The study therefore used a sample of 20 LAs selected as follows;
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