Papers by JOSE MANUEL SANTOS JAEN
Economies
This paper analyses the effect of innovation on the performance of Small and Medium Enterprises (... more This paper analyses the effect of innovation on the performance of Small and Medium Enterprises (SMEs) and how Corporate Social Responsibility (CSR) mediates this relationship. In order to evaluate our assumptions, a partial least squares structural equation model (PLS-SEM) was applied to a sample of 769 Spanish SMEs through a telephone survey conducted with company managers. The findings show that innovation and CSR have an impact on performance. Additionally, to these strong direct effects, CSR has a side effect that strengthens the beneficial effects of innovation on performance. Finally, the results demonstrate significant implications for both SME managers and owners, as they help them to develop innovation-related strategies, which will lead to higher organizational performance.
Education and Information Technologies
New technologies have led to digital educational tools to improve learning. Game-Based Learning m... more New technologies have led to digital educational tools to improve learning. Game-Based Learning makes it possible to test whether there is a positive impact on official grades. We have collected the scores of the Kahoot! games, the marks of the continuous assessment, the final exam, and the final mark of the subject, to create an ad-hoc database. Finally, we have analyzed a database consisting of 392 marks of higher students from the first semester of the 2018/2019 academic year. We have calculated a correlation matrix, tested a hypothesis for differences in mean paired samples, and proposed three regression models to obtain that there is a positive influence of the games on the official marks. Therefore, Kahoot! is a didactic tool that improves students’ learning and is reflected in their official marks.
Mathematics
This paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a m... more This paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a mediator variable on the relationship among Information and Communication Technologies (ICT) adoption and SMEs performance in the hotel industry due to the lack of general consensus on the direction of this relationship. Furthermore, future expectations about the economic cycle might be a determining factor in business decision-making. Therefore, we also analyze whether these expectations influence hotel managers to adopt CSR strategies and, indeed, influences on the hotel’s performance. To this end, partial least squares structural equation modeling (PLS-SEM) is applied to a sample of 117 Spanish hotel SMEs. These results have practical implications in considering ICT adoption as a source of competitive advantage that will facilitate the implementation of CSR practices in hotels, thus improving firm performance.
Oeconomia Copernicana
Research background: The literature on the effects of Information and Communication Technologies ... more Research background: The literature on the effects of Information and Communication Technologies (ICT) on performance is extensive and shows a significant positive effect. Likewise, the use of ICT to facilitate and report on Corporate Social Responsibility (CSR) practices implemented by Small and Medium Enterprises (SMEs) contributes to improve business performance. Moreover, through innovative activities, firms also obtain competitive advantages that impact positively on their performance, even more so when they are impacted by CSR. For this reason, it is expected that the adoption of ICTs in companies through a CSR-oriented strategy will increase their impact on business performance. Purpose of the article: This article tries to examine how ICT affects SMEs? performance through CSR and innovation. Methods: We tested our hypotheses using a sample of 2,825 Spanish SMEs and by applying a Partial Least Squares Path Modeling (PLS-PM) with a double confirmatory and predictive purpose:...
Healthcare
In recent years, public authorities have invested large amounts of public money in trying to redu... more In recent years, public authorities have invested large amounts of public money in trying to reduce waiting times for consultations and operations with the aim of improving the quality of the healthcare system. Our research aims to analyze the effect of these investments on patient satisfaction through the mediating relationship of waiting times for consultations and operations, as well as from a gender perspective. By studying a series of key indicators of the Spanish healthcare system and applying partial least squares structural equation modelling (PLS-SEM), the findings show that the model explains 12.10% of the variance in consultant waiting times, 51.90% in operation waiting times, and 27.00% in patient satisfaction. We found that increased public spending leads to increased patient satisfaction by reducing waiting times. However, no gender-based differences were found. The results provide exciting implications for theory and practice, indicating how policymakers can orient th...
Mathematics
Pension systems are one of the fundamental pillars of the welfare state. The ageing of the popula... more Pension systems are one of the fundamental pillars of the welfare state. The ageing of the population caused by longer life expectancy and low birth rates has led to a crisis in the public pension system in developed countries. Changes for the system’s sustainability are necessary, and the scientific literature on the subject is abundant, especially in recent years. This article aims to carry out a bibliometric analysis of the research carried out to date, highlighting, in turn, future lines of research. The study was carried out on a total of 1287 articles published from 1936 to 2021 and found in the Scopus database. The SciMAT, VOSviewer, and Datawrapper tools were used to analyse the most important articles, authors, countries, and institutions by volume of production and citations, as well as the relationships between them. Likewise, the most important keywords and their evolution over time were highlighted, obtaining the main focus of the research. In addition to the general an...
Mathematics, 2021
Although in recent decades corporate social responsibility (CSR) has been subjected to numerous s... more Although in recent decades corporate social responsibility (CSR) has been subjected to numerous studies in management and marketing literature about its impact on business results, the mechanism by which it affects performance has not been established. There is a lack of consensus when it comes to explaining how CSR actions are related to firm performance. Our research helps to understand this relationship through mediating effects such as CSR-oriented human resource management and customer satisfaction because employees and customers are critical stakeholders of companies and contribute directly to the determination of the corporate results. Through a study on a sample of small and medium-sized Spanish food and beverage manufacturing companies, and by using partial least squares structural equation modelling (PLS-SEM), we found that CSR does indeed impact business performance when CSR actions are mainly oriented towards more efficient management of human resources and customer sati...
Ciencia Económica, 2021
La importancia del análisis del tejido empresarial del sector industrial en la Región de Murcia e... more La importancia del análisis del tejido empresarial del sector industrial en la Región de Murcia es evidente, puesto que en las últimas décadas este sector se ha visto sometido a un gran proceso de transformación, debido a los procesos de globalización, al cambio tecnológico y a la gran apertura comercial. El análisis del tejido empresarial de la industria de la Región de Murcia ha sido posible gracias a un estudio cuantitativo de la evolución de las principales magnitudes macroeconómicas y al estudio e interpretación de los estados contables de las empresas que componen la industria química, coquerías y del refino de petróleo. Como resultados generales, podemos destacar que estas transformaciones del sector industrial le han permitido duplicar sus exportaciones, siendo su influencia la más importante para el crecimiento de las exportaciones regionales. Además, se ha producido un gran crecimiento de nuevos sectores emergentes distintos a los sectores tradicionales, tales como la indu...
Corporate social responsibility and its effect on earnings management: an empirical research on Spanish firms
Total Quality Management & Business Excellence, 2019
The ethics of financial reporting assumes a centre stage in the corporate world in the background... more The ethics of financial reporting assumes a centre stage in the corporate world in the background of an emerging understanding of Corporate Social Responsibility (CSR). The purpose of this paper is to investigate whether the CSR orientation of a firm affects its reporting incentives, in terms of the accrual-based earnings management. The main argument is that CSR induces transparency and reduces the propensity towards the number of opportunities for earnings management. Using archival data from a panel sample of 100 most reputable Spanish firms between 2011 and 2015, we find a negative impact of CSR practices on earnings management. The findings demonstrate the socially responsible firms are inclined to foster long–term relationships with stakeholders rather than maximise their short-term profit. In this regard, providing quality earnings is closely connected to CSR activities, especially in that both aim to meet the needs of the stakeholders. Our findings have important implications for shareholders, investors and analysts who may consider CSR as an expression of ‘ethical’ investing and a possible reflection of the quality of financial reporting. These groups should be very cautious in relying on CSR information for Spanish firm's analysis, since CSR is found to have significant impact on earnings management.
La empresa constructora en su configuración y desenvolvimiento jurídico. Especial atención a la contratación con las Administraciones Públicas
El sector de la construccion esta sufriendo en mayor medida que el resto los efectos de la actual... more El sector de la construccion esta sufriendo en mayor medida que el resto los efectos de la actual crisis economica-financiera que sufre la economia espanola, debido en gran parte al excesivo endeudamiento de las empresas constructoras y al fuerte recorte financiero producido por el credit crunch del verano de 2007. A consecuencia de la estructura productiva de espanola y al efecto arrastre que este sector produce en el resto de sectores economicos, se hace imprescindible ayudar al sector de la construccion a salir de la situacion actual en la que se encuentra, con una escasa actividad en la rama privada y una obra publica con un fuerte aumento de la competencia y por ende un sensible recorte en los margenes, derivados de las excesivas bajas con las que se estan contratando las obras publicas. Para poder salir de esta situacion las empresas constructoras deben redisenar su estrategia competitiva, para ello se proponen actuaciones internas, que pueden llevar a cabo las propias empresas, como seria el caso de iniciar una aventura internacional en mercados donde los margenes no sufran una erosion tan fuerte. Por otro lado, se proponen actuaciones cuyo sujeto ejecutante es la Administracion Publica a traves de distintos cambios normativos. Debido a la escasez de informacion al respecto se ha analizado el sector de obra publica en la Comunidad Autonoma de la Region de Murcia, tanto en los albores de la crisis, como una vez empezado a sufrir sus efectos, destacandose un fuerte aumento de la reduccion de precios, provocado en gran parte al excesivo poder de mercado con el que cuentan las Administraciones Publicas. Una vez analizado los resultados del estudio empirico se hace necesario recomendar un cambio temporal en los sistemas de contratacion publica, que permitan a las empresas del sector contratar con unos precios que se ajusten al valor normal de mercado de aquello que se pretende ejecutar.
Calidad percibida y satisfacción en la intervención con programas de apoyo educativo a personas con Trastorno del Espectro Autista
ABSTRACT
Corporate Social Responsibility as a Vehicle for Ensuring the Survival of Construction SMEs. The Mediating Role of Job Satisfaction and Innovation
IEEE Transactions on Engineering Management, 2021
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Papers by JOSE MANUEL SANTOS JAEN