Get email notifications whenever Airtable creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Visit our support site.
All Systems Operational
Airtable Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2025
No incidents reported today.
Aug 21, 2025
No incidents reported.
Aug 20, 2025
No incidents reported.
Aug 19, 2025
No incidents reported.
Aug 18, 2025
No incidents reported.
Aug 17, 2025
No incidents reported.
Aug 16, 2025
No incidents reported.
Aug 15, 2025
No incidents reported.
Aug 14, 2025
No incidents reported.
Aug 13, 2025
No incidents reported.
Aug 12, 2025
No incidents reported.
Aug 11, 2025
No incidents reported.
Aug 10, 2025
No incidents reported.
Aug 9, 2025
No incidents reported.
Aug 8, 2025
Resolved -
Atlassian’s engineering team has implemented a temporary fix that has successfully addressed the API rate limiting behavior impacting Airtable–Jira syncs.
With this intervention in place, sync operations are now functioning as expected. Our teams will continue collaborating closely to monitor performance and support Atlassian in delivering a long-term solution.
We appreciate your patience as we worked to restore full functionality and ensure a stable integration experience.
— The Airtable Team
Aug 8, 20:05 UTC
With this intervention in place, sync operations are now functioning as expected. Our teams will continue collaborating closely to monitor performance and support Atlassian in delivering a long-term solution.
We appreciate your patience as we worked to restore full functionality and ensure a stable integration experience.
— The Airtable Team
Aug 8, 20:05 UTC
Monitoring -
We’ve implemented changes to reduce the impact of Jira Cloud API rate limiting, including throttling sync API calls and optimizing sync behavior to reduce load.
These mitigation efforts have led to a noticeable reduction in rate limiting errors across impacted Airtable–Jira syncs.
We’re continuing to monitor system performance closely to ensure stability, while Atlassian continues their investigation into the unexpected rate limit behavior to provide a long-term resolution.
If you're still experiencing sync-related issues, please reach out to your Airtable support representative so we can assist further.
— The Airtable Team
Aug 6, 19:29 UTC
These mitigation efforts have led to a noticeable reduction in rate limiting errors across impacted Airtable–Jira syncs.
We’re continuing to monitor system performance closely to ensure stability, while Atlassian continues their investigation into the unexpected rate limit behavior to provide a long-term resolution.
If you're still experiencing sync-related issues, please reach out to your Airtable support representative so we can assist further.
— The Airtable Team
Aug 6, 19:29 UTC
Update -
We’re continuing to work closely with Atlassian to address the Jira Cloud API rate limiting issue impacting some Airtable–Jira syncs.
Our team remains actively engaged and is implementing mitigation strategies while collaborating with Atlassian to clarify rate limit behavior and ensure a stable experience going forward.
If you're encountering sync issues, please reach out to your Airtable support representative — we’re here to help.
We’ll continue to provide updates as more information becomes available.
— The Airtable Team
Aug 5, 15:35 UTC
Our team remains actively engaged and is implementing mitigation strategies while collaborating with Atlassian to clarify rate limit behavior and ensure a stable experience going forward.
If you're encountering sync issues, please reach out to your Airtable support representative — we’re here to help.
We’ll continue to provide updates as more information becomes available.
— The Airtable Team
Aug 5, 15:35 UTC
Update -
Atlassian’s engineering team is now actively investigating the unexpected enforcement of Jira Cloud API rate limits.
In parallel, Airtable engineers are implementing short-term mitigations to reduce API usage from our Jira connector. These are being applied on a best-effort, case-by-case basis.
If you're experiencing failed syncs due to rate limiting, please reach out to your Airtable support representative so we can apply mitigation steps specific to your case.
We’ll continue to provide updates as the situation evolves.
— The Airtable Team
Aug 1, 19:50 UTC
In parallel, Airtable engineers are implementing short-term mitigations to reduce API usage from our Jira connector. These are being applied on a best-effort, case-by-case basis.
If you're experiencing failed syncs due to rate limiting, please reach out to your Airtable support representative so we can apply mitigation steps specific to your case.
We’ll continue to provide updates as the situation evolves.
— The Airtable Team
Aug 1, 19:50 UTC
Update -
We’ve made initial contact with Atlassian regarding the unexpected enforcement of Jira Cloud API rate limits and are currently escalating the issue to their team for resolution.
In parallel, our engineering team is actively working on workarounds to reduce the impact on Airtable-Jira syncs, especially for larger projects.
We’ll continue to provide updates as we learn more. Thank you for your continued patience.
— The Airtable Team
Jul 31, 23:26 UTC
In parallel, our engineering team is actively working on workarounds to reduce the impact on Airtable-Jira syncs, especially for larger projects.
We’ll continue to provide updates as we learn more. Thank you for your continued patience.
— The Airtable Team
Jul 31, 23:26 UTC
Identified -
We’re currently investigating an issue affecting some Airtable-Jira syncs. Our team has identified that the root cause is related to newly enabled Jira Cloud API rate limiting by Atlassian, which was activated ahead of their previously communicated timeline.
As a result, larger Jira Cloud syncs may experience delays or partial failures. We are actively working on mitigation strategies to minimize disruption for affected users and will provide further updates as we implement improvements.
We appreciate your patience and will share more information as it becomes available.
— The Airtable Team
Jul 31, 17:01 UTC
As a result, larger Jira Cloud syncs may experience delays or partial failures. We are actively working on mitigation strategies to minimize disruption for affected users and will provide further updates as we implement improvements.
We appreciate your patience and will share more information as it becomes available.
— The Airtable Team
Jul 31, 17:01 UTC