Business UHO: Jurnal Administrasi Bisnis
Vol 1, No 1 (2016): Business UHO: Jurnal Administrasi Bisnis

ANALISIS KUALITAS LAYANAN INOVASI LISTRIK PRABAYAR DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT. PLN (PERSERO) CABANG KENDARI

Handayani, Putri (Unknown)

Article Info

Publish Date
20 Apr 2016

Abstract

Technics withdrawal by accidental sampling is that sampling technique based on chance, that spas are incidentally, that anyone who by chance met with investigators.thus, ini this study the number of samples used as many 50 people. Data analysis method used is quantitative analisis. The results showed the quality of service innovation and significant positive effect on customer satisfaction. Keywords : Quality of Service, Innovation and customer satisfaction

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Journal Info
Business UHO: Jurnal Administrasi Bisnis
Website

Abbrev

BUSSINESUHO

Publisher

Universitas Halu Oleo

Subject

Economics, Econometrics & Finance Social Sciences

Description

Business UHO: Jurnal Administrasi Bisnis is organized by Laboratorium Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik Universitas Halu Oleo, Kendari, Indonesia. Business UHO: Jurnal Administrasi Bisnis focused on studies on bussines finansial, marketing, and human resources. ...