This monetization is really bad for free users

Cameron_Gustavson · 2019-10-24T17:16:11.907Z

file ACLs (access controls)

Access controls? Does that mean they’re charging for Google’s free permission system?

Jean_Pierre_Traets · 2019-10-24T17:22:25.682Z

Launched: Coda 2.0, a simpler, cleaner, and faster doc for teams News from Coda

Hi @Sayantan_Chaudhuri, To be clear, we do not store Coda docs in Google Drive. All we put in Google Drive is a file stub, file ACLs (access controls), and a partial rendering of the doc which enables GDrive search to index file contents. Coda docs are authoritatively stored in our backend system running on AWS. Cheers, Chris

Josh_Szwarga · 2019-10-24T17:22:47.041Z

Some great thoughts on 2.0, including a suggestion to see a version 2.0 of the pricing model (not a great look when users are calling for an update the day an update is released):

Launched: Coda 2.0, a simpler, cleaner, and faster doc for teams News from Coda

First of all, congrats on the 2.0! A huge milestone! Secondly, my two cents on the pricing. I am too a bit disheartened, although I knew it was coming. Here’s what I’d consider fair: Not introduce the 50 objects, 1000 rows limit. Or at least do that for new users but not existing ones. The golden rule of not p-ssing everyone off is: if something’s already free, don’t make it paid. Awarding credits isn’t really the same thing. Keep the GMail pack in the free tier, but disallow white-labeled …

Launched: Coda 2.0, a simpler, cleaner, and faster doc for teams News from Coda

Fist congratulations to all Codans! Version 2.0 is really a step forward I like paying for using a technology. It’s fair! But I feel like this pricing model is just version 1.0 Free tier is just pointless like many already noted (maybe this is exactly the point). Pro plan seems like the minimum to consider. But that’s a plan for personal and household stuff. Without Coda pack and some more privacy Coda is just not for business. We pay 3600 EUR per year for a CMS, clie…

Cameron_Gustavson · 2019-10-24T17:31:07.551Z

That’s good stuff @Josh_Szwarga, definitely agree with everything.
Primarily

The golden rule of not p-ssing everyone off is: if something’s already free, don’t make it paid. Awarding credits isn’t really the same thing.

Xavier_Paredes · 2019-10-24T17:39:46.463Z

It’s called “Bait and Switch”.

Paul_Danyliuk · 2019-10-24T18:02:22.239Z

Yeah, that’s exactly what I fear for. Earning the fame of a bait-and-switch product would impact Coda financially much harder than the choice to fully grandfather existing users at the very least.

Dalmo_Mendonca · 2019-10-24T21:25:35.594Z

Agree that the free tier will let many existing users down.

The doc size limits may be reasonable for new users, but they do feel too constrained for those of us who already invested a lot in Coda.

During the ‘years of abundance’ we had no indicators whatsoever of the size of the doc or number of objects, nor cross-doc capabilities. Users were incentivized to build mega docs that are now bound to be obsolete in a few weeks. Many of them won’t upgrade.

Maybe a compromise could be reached by allowing slightly higher limits for existing docs that already surpassed the 100/1000 quota before this announcement?

Mauricio_Vidal_Astudillo · 2019-10-25T00:58:18.680Z

That’s my situation and I had been feeling quite disappointed the whole day. I’ve dedicated the past weeks making serious effort building 3 docs that would help with my tasks. But now it seems there is no way I can make those docs to fit the limitations of the free tier without striping their information, which does not make sense.
I had considered paying for the service as I really appreciate this platform, but unfortunately the price is out of my budget.

Bill_French · 2019-10-25T04:31:48.325Z

Dalmo_Mendonca:

incentivized to build mega docs that are now bound to be obsolete in a few weeks.

Fair point. Imagine if MS Excel had a megabyte tariff. Hmmm …

Ralph_Ngo · 2019-10-25T04:41:04.995Z

I consider Coda as Airtable alternative, but the free plan offered even lower than 1,200 rows limit by Airtable.

BenLee · 2019-10-25T16:01:43.278Z

Thank you all for the feedback. All of your voices matter here at Coda. If you wouldn’t mind, please follow up using the contact info in this post so we can take a closer look at each situation:

Pricing Team would love to talk with you

Hi all, We’ve received several comments, questions, and concerns about the changes that makers can expect with Coda 2.0. We designed the Free plan to accommodate many of the most common interactions people enjoy with Coda, and you can expect additional free features in the future. This is just the beginning of Coda 2.0. Your feedback is invaluable and is a key component of our decision making here at Coda. We always relied on your voice and would like to hear more about your specific scenarios…

And if you haven’t read through the help articles about pricing and workspaces, please check them out here:

https://help.coda.io/en/collections/151030-faq#pricing

tomavatars · 2019-10-25T16:28:04.289Z

You can’t imagine how much time I spent on docs that will be obsolete with the pricing plan and will not be able to be used anymore

aurelien_malagoli · 2019-10-25T16:52:29.320Z

Pretty much same here :’(

Cameron_Gustavson · 2019-10-25T18:18:03.966Z

BenLee:

We designed the Free plan to accommodate many of the most common interactions people enjoy with Coda

Coda is a social media platform now?

Bui_Quang_Tinh_Tu · 2019-10-27T00:43:19.223Z

I operated a non-profit community and I have been using Coda for nearly a year to build a platform for the whole 100 team members (mostly volunteers) to use and invested a lot into the Coda, I even introduce and share Coda with so many other communities in the network which pickup the platform as well. I told them that Coda will become commercial sooner or later, however they will still have the free tier suitable for current users.

Not seems to be the case here, though.

KenZ_Tran · 2019-10-28T07:37:36.288Z

I am leader of a Zumba crew and I use Coda to record our activities and membership fee (non-profit). The file is not so complicated and don’t use any pack but I will reach 1000 rows soon. I can use google sheet instead but I chose Coda because its friendly interface, creative concept and great community. I know it will go into commercial but I dont think it will like this. Paying more than 100usd/month for a simple list is not reasonable. Now I am start to learn Google Sheet again and Glide app to make it friendly for mobile. Bye Coda, my ex.

Siri_Casper · 2019-10-31T04:51:47.452Z

We upgraded but honestly, I’m already considering moving off. It’s just not worth it. We can do the same thing with zapier and a few other tools connected into our CRM. It’s sad really. We’re paying over 60 dollars for 8 users.

BenLee · 2019-10-31T14:25:31.935Z

I posted this in the 2.0 Launch topic and I’m cross-posting here too…

We want to thank you all very much for your feedback. We are taking all of this in and are continuing to review our pricing structure.

We have opened three more topics for more directed feedback so we can better understand how the community is using Coda.

If you fall in any of the following three categories, please feel free to tell us more about your use-case there…

Soloist - Personal or business use but only one Maker and no collaborators Suggestion Box

If this category mostly fits your needs with Coda, please provide feedback here.

Mostly soloist but some guest editors; game tracking, carpooling, grocery lists, etc Suggestion Box

If this category mostly fits your needs with Coda, please provide feedback here.

Business oriented - Using Coda with many clients where both need to edit or create docs Suggestion Box

If this category mostly fits your needs with Coda, please provide feedback here.

And if your ideas don’t fit in those categories, please add any other general feedback here…

General pricing feedback that doesn't fit anywhere else Suggestion Box

This topic is open for any feedback that doesn’t fit in the following particular use-cases. If it fits better in a use-case below, please use that topic instead.

John_Beaudoin_Jack · 2019-10-31T14:42:00.666Z

@BenLee I like the “Soloist” terminology, and I hope this helps direct useful feedback. Do we need to repost our previous comments, or are those fine where they are in the previous discussions? Thanks!

JB

BenLee · 2019-10-31T14:45:04.947Z

No need to repost.

We’re not deleting or removing any posts and we’ve been gathering and going through the posts already here.